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Job details

Scrum Master

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialist SAP Scrum Master

What you will do

Let’s do this. Let’s change the world. In this vital role you will be a leader and coach who facilitates SAP Product teams events, processes, and supports the SAP product teams in delivering value. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. They also often participate in the Agile / Scaled Agile Framework (SAFe) transformation, coaching leaders and teams in the new mindset and processes. They help adapt SAFe to the organization’s needs, standardizing and documenting practices

Roles & Responsibilities:

  • Lead and manage Enterprise Resources Planning (ERP) product teams delivery using Scaled agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.

  • Lead and facilitate agile events including stand-ups, sprint/PI planning, sprint/PI reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.

  • Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.

  • Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.

  • Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment

  • Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity

  • Identify, escalate, and manage risks and dependencies across Teams and Agile release train (ART) to ensure that they are addressed in a timely manner

  • Coordinate with Services and support to schedule resolution of issues with released products

  • Foster a culture of continuous improvement within the Teams by leading retrospectives and encouraging innovation

  • Monitor and report on the progress of the Team, ensuring transparency and alignment with solution objectives

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years ofInformation Systems/Project Management experience

Or

Bachelor’s degree and 4 years of Infomormation Systems/Project Management experience

Or

Associate’s degree and 8 years of Infomormation Systems/Project Management experience

Or

High school diploma / GED and 10 years of Infomormation Systems/Project Management experience

Preferred Qualifications:

  • Experience in SAP project management environment and at least 3+ year experience as a scrum master of SAP agile delivery teams

  • Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)

  • Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align

  • Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors

  • Excellent problem-solving skills and a passion for tackling complex challenges with data

  • Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

Good-to-Have Skills:

  • Deep understanding of DevOps and Test Automation Processes in software delivery

  • Workshop facilitation and training experience

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

  • Stock-based long-term incentives

  • Award-winning time-off plans

  • Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

.

Salary Range

105,050.00 USD - 133,482.00 USD
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Robert A. Bradway
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Average salary estimate

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What You Should Know About Scrum Master, Amgen

Are you ready to step into a pivotal role at Amgen as a Scrum Master? Based in sunny Tampa, Florida, this position is more than just a job; it’s an opportunity to play a crucial part in our mission to serve patients with serious illnesses. Join a company that has been at the forefront of biotech since 1980, helping to pioneer innovative treatments that make a difference in people's lives. In this role, you will lead and coach SAP Product teams, facilitating agile events and ensuring seamless collaboration across teams. Your day-to-day will involve managing ERP delivery, aligning with Agile principles, and driving continuous improvement within teams. You’ll help elevate Scrum maturity, coordinate cross-functional collaboration, and foster a culture of innovation. With a focus on high-impact delivery, your efforts will directly influence how we meet customer needs and advance our collective mission. This is not just about managing processes; it's about leading teams and inspiring them to achieve their best work, all while enjoying the benefits of a company that values your growth and well-being. If you’re passionate about overcoming challenges and thrive in a collaborative environment, this is the place for you. At Amgen, your contributions will not only help transform your own career but also change the lives of patients around the globe. Come join us and be part of something truly special!

Frequently Asked Questions (FAQs) for Scrum Master Role at Amgen
What are the responsibilities of a Scrum Master at Amgen?

As a Scrum Master at Amgen, you will be responsible for leading SAP Product teams through agile events, facilitating communication, managing dependencies, and ensuring that teams deliver value effectively. You will also coach leaders in the Scaled Agile Framework (SAFe) and adapt agile practices to fit organizational needs.

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What qualifications are required for the Scrum Master position at Amgen?

To qualify for the Scrum Master position at Amgen, candidates need either a Doctorate, Master’s, Bachelor's, Associate’s degree or a High school diploma with extensive Information Systems or Project Management experience. Preferred qualifications also include experience in SAP environments and strong knowledge of Agile methodologies.

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What skills are preferred for a Scrum Master at Amgen?

Preferred skills for the Scrum Master position at Amgen include a solid understanding of Agile principles, experience using Agile project management tools like Jira and Confluence, and the ability to facilitate Agile ceremonies successfully. Excellent problem-solving abilities and effective communication are also highly valued.

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How does Amgen support its Scrum Masters professionally?

At Amgen, Scrum Masters are provided with a comprehensive employee benefits package that includes professional development opportunities, competitive health benefits, and a work-life balance that fosters personal growth. Amgen values its employees and recognizes their contributions through various recognition programs.

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Can you tell me about the work culture at Amgen for Scrum Masters?

The work culture at Amgen is collaborative, innovative, and focused on science-based solutions. As a Scrum Master, you'll thrive in an environment that encourages continuous improvement, teamwork, and shared responsibility in achieving the company’s mission to serve patients.

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Common Interview Questions for Scrum Master
What is your experience with the Scaled Agile Framework (SAFe)?

During an interview, you can highlight your practical experience in implementing SAFe, how you adapted it to previous teams, and provide examples of successful outcomes. Emphasize your understanding of its principles and how they align with team productivity and project success.

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How do you facilitate Scrum events?

Share specific strategies or tools you employ to facilitate events like daily stand-ups, sprint reviews, and retrospectives. Discuss how you encourage participation and gather valuable feedback to improve team dynamics and project outcomes.

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Describe a challenge you faced as a Scrum Master and how you overcame it.

Discuss a concrete example of a challenge, such as resistance to Agile practices or team conflicts. Explain your approach, the steps you took to address the issue, and the outcome, showcasing your problem-solving and interpersonal skills.

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How do you prioritize and manage team tasks?

Explain your methodology for prioritization, such as using backlog grooming techniques or stakeholder input. Discuss how you ensure alignment between team tasks and broader project goals, and how you monitor progress without micromanaging.

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What tools do you use for Agile project management?

Mention specific tools like Jira, Confluence, or Trello, discussing how they aid in tracking progress, managing backlogs, and fostering collaboration among team members. Highlight your adaptability to new tools as required by the team.

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How do you foster a culture of continuous improvement in your teams?

Share your strategies for creating an environment where teams feel safe to share feedback, experiment, and innovate. Discuss the importance of retrospectives in identifying areas for improvement and how you encourage teams to implement changes.

Join Rise to see the full answer
Can you give an example of successful cross-functional collaboration?

Provide an example where you led a cross-functional project. Highlight how you facilitated communication between departments, navigated challenges, and achieved a successful project outcome, demonstrating your leadership and collaborative skills.

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What do you do to stay updated on Agile best practices?

Discuss your commitment to professional development through attending workshops, networking with Agile communities, and reading literature on agile methodologies. Mention any certifications you pursue to enhance your skills as a Scrum Master.

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How do you handle conflicts within your team?

Explain your approach to conflict resolution, emphasizing active listening, empathy, and mediation techniques. Discuss how you aim to resolve conflicts constructively to maintain team cohesion and focus on project objectives.

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What is your vision of the role of a Scrum Master?

Articulate your understanding of the Scrum Master's role as a servant leader focused on empowering teams, fostering Agile principles, and ensuring successful project delivery. Discuss how you see the position evolving in the context of organizational growth.

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To serve patients. Amgen strives to serve patients by transforming the promise of science and biotechnology into therapies that have the power to restore health or save lives. In everything we do, we aim to fulfill our mission to serve patients....

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DATE POSTED
April 8, 2025

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