Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.
This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations. The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.
The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company. This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.
Position Summary
The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.
The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.
The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development.
Essential Functions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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At Visa Inc., we're on the cutting edge of payment technology, and we're thrilled to invite applications for the Senior Software Test Engineer position in sunny Miami! In this pivotal role within our Global Client Support Services, you’ll be the backbone of our project testing efforts, ensuring our solutions operate seamlessly before they go live. You will work closely with our Issuer Processing Client Test team, which plays a critical role in validating client transaction processing software and hardware. Your days will be filled with exciting challenges as you develop, execute, and analyze tests that guarantee the integrity of transaction flows through our comprehensive VisaNet. You’ll collaborate with talented developers and project managers to troubleshoot and improve existing systems, making your insights invaluable. With your strong analytical skills and detail-oriented mindset, you will create test plans, design test cases, and execute various functional and regression tests on environments that impact our global clientele. You will also be the go-to person for resolving technical queries while proactively identifying areas for improvement. This hybrid position offers flexibility, and we value meaningful interactions with our clients and team members alike. Join us and contribute to Visa's mission of providing unparalleled service and support in the payment processing space. If you're a skilled engineer looking to make a significant impact in a dynamic environment, this opportunity is for you!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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