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Sr SW Test Engineer - job 6 of 18

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

 

This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations.  The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.

The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company.  This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

 

Position Summary

The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.

 

The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.

The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development. 

 

Essential Functions

  • Responsible for testing, validating, certifying, documentation, and support of systems application and solutions.
  • Supports client testing tasks across key systems (VIP and/or BASE II/VSS and/or DPS), ensuring error-free implementations.
  • Supports Chip testing on cards and terminals.
  • Supports business suite of applications and tools – Test Transaction Processing Environments and simulators.
  • Prioritize testing tasks and other workload in order to meet agreed timeframes.
  • Reviews all plans to ensure testing is being executed in an efficient manner.
  • Respond to technical queries received from clients and internal departments.
  • Follow documented procedures and processes, resolving discrepancies found and suggesting improvements.
  • Proactively identifies and addresses issues with support from management and proposes design/technical solutions.
  • Develops test plans, designs and test cases as appropriate. Identify test dependencies, environment and data requirements.
  • Interact effectively will all levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders, including merchants and vendors.
  • Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues based across various Visa regions, providing cover during periods of absence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr SW Test Engineer, Visa

At Visa Inc., we're on the cutting edge of payment technology, and we're thrilled to invite applications for the Senior Software Test Engineer position in sunny Miami! In this pivotal role within our Global Client Support Services, you’ll be the backbone of our project testing efforts, ensuring our solutions operate seamlessly before they go live. You will work closely with our Issuer Processing Client Test team, which plays a critical role in validating client transaction processing software and hardware. Your days will be filled with exciting challenges as you develop, execute, and analyze tests that guarantee the integrity of transaction flows through our comprehensive VisaNet. You’ll collaborate with talented developers and project managers to troubleshoot and improve existing systems, making your insights invaluable. With your strong analytical skills and detail-oriented mindset, you will create test plans, design test cases, and execute various functional and regression tests on environments that impact our global clientele. You will also be the go-to person for resolving technical queries while proactively identifying areas for improvement. This hybrid position offers flexibility, and we value meaningful interactions with our clients and team members alike. Join us and contribute to Visa's mission of providing unparalleled service and support in the payment processing space. If you're a skilled engineer looking to make a significant impact in a dynamic environment, this opportunity is for you!

Frequently Asked Questions (FAQs) for Sr SW Test Engineer Role at Visa
What are the primary responsibilities of a Senior Software Test Engineer at Visa Inc.?

The Senior Software Test Engineer at Visa Inc. is primarily responsible for testing, validating, and certifying systems applications and solutions. This includes executing functional and regression tests, especially within the Test Transaction Processing Environments and simulators. The engineer will work closely with various teams to ensure error-free implementations, addressing any technical queries from clients and internal departments and proactively suggesting improvements based on their findings.

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What qualifications are required for the Senior Software Test Engineer role at Visa?

To be considered for the Senior Software Test Engineer position at Visa, candidates should possess a strong background in software testing and quality assurance. This includes experience with functional and regression testing methodologies. Alongside technical expertise, strong analytical skills, the ability to communicate effectively with key stakeholders, and capability to thrive in a hybrid work environment are crucial for success in this role.

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How does the Senior Software Test Engineer contribute to project success at Visa?

The Senior Software Test Engineer plays a vital role in the success of various Visa projects by ensuring that all testing is executed efficiently and effectively. By developing comprehensive test plans and executing validation tests, the engineer helps guarantee the integrity of transaction processing systems before they are launched. Their proactive approach to identifying issues and proposing technical solutions is essential in enhancing the overall quality and reliability of Visa's services.

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What tools and technologies does a Senior Software Test Engineer at Visa use?

As a Senior Software Test Engineer at Visa, you will utilize a variety of tools and technologies in your daily work. This includes Test Transaction Processing Environments and simulators, alongside tools specific to chip testing on cards and terminals. Familiarity with automation tools and test management tools can also enhance the effectiveness of testing processes and facilitate better collaboration across teams.

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What kind of team environment can a Senior Software Test Engineer expect at Visa?

At Visa, the Senior Software Test Engineer can expect a collaborative and supportive team environment. With a focus on teamwork and cooperation, you'll interact with various levels of management and staff across different regions. Expect to share knowledge, cover for colleagues during absences, and contribute to team effectiveness, all while working in a dynamic and flexible hybrid setting.

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Common Interview Questions for Sr SW Test Engineer
Can you describe your experience with functional testing as a Senior Software Test Engineer?

In responding to this question, focus on specific projects where you executed functional tests, discussing the methodologies used, challenges faced, and how your contributions led to successful project outcomes. Highlight your ability to create detailed test plans and cases tailored to specific client requirements.

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How do you prioritize testing tasks when managing multiple projects as a Senior Software Test Engineer?

Discuss your approach to organizing and prioritizing tasks based on project timelines and client needs. Share any tools or techniques you use to manage your workload effectively while ensuring thorough testing is completed prior to deployments.

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What challenges have you faced in transaction processing and how did you overcome them?

When answering this question, describe specific challenges you've encountered related to transaction processing, whether technical or operational. Discuss your problem-solving methods and any collaboration with team members that led to successful resolutions.

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How familiar are you with automated testing tools in the context of software testing?

Highlight your experience with any automated testing tools you have used, discussing their effectiveness and situations where automation was beneficial. Mention how automation can improve testing efficiency and accuracy, particularly for regression tests.

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Can you provide an example of a time you improved a testing process?

Provide a concrete example of an initiative you led or contributed to that improved testing processes. Emphasize the impact of your contributions, whether it was in terms of time saved, quality enhancement, or reduced errors.

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How would you handle a situation where a client is unsatisfied with the testing results?

Discuss your approach to client communication, emphasizing the importance of active listening and understanding their concerns. Share how you would seek to provide clarity and solutions, fostering a collaborative relationship to align expectations and achieve a satisfactory outcome.

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What strategies do you use to stay current with testing methodologies and industry trends?

Mention various strategies you've adopted, such as attending workshops, following relevant industry publications, participating in online forums, or networking with other professionals. Emphasize the importance of continuous learning in your role as a Senior Software Test Engineer.

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Can you explain your experience with regression testing?

Describe your philosophy and approach to regression testing, highlighting your experience in developing regression test suites, executing tests, and ensuring existing features are intact after updates or bug fixes.

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How do you ensure clear communication with cross-functional teams during testing?

Emphasize the skills you use to maintain open communication channels, whether through regular check-ins, meetings, or shared tools. Discuss how you adapt your communication style to effectively convey technical details to non-technical stakeholders.

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What is your understanding of Visa's technical requirements for transaction processing?

To answer this question, demonstrate your knowledge of Visa's technical requirements by discussing relevant standards, compliance issues, or specific testing methodologies applied in the context of the company's transaction processing systems.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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DATE POSTED
April 15, 2025

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