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Community Health Worker (In field) - Macon, GA

*This position requires you to assist members in their homes, community, or clinic setting. We are hiring in Rome, Dalton, East Point or Macon, GA. 

 

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. We are currently in Arizona, Nevada, North Dakota, Illinois and Vermont! Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve. 


We are looking for a Community Health Worker to join our team!


How You'll Make a Difference

The Community Health Worker will be responsible for enhancing the quality of patient management and to promote continuity of care and cost effectiveness through therapeutic interaction, supportive education, active listening, advocacy, collaboration with providers, internal and external, and community resource referral. CHW will act as liaison between the community and health care organization. They work to improve the delivery of health education, follow-up care, and case management. The CHW will address health disparities particularly where they persist; for racial and ethnic minorities, people living in rural areas, individuals with disabilities, and sexual and gender minority populations.


Why Arkos? 

  • Great Benefits! 
    • Employer-paid Medical, Dental and vision premiums at no cost to you  
    • Employer-paid Short-Term Disability premiums at no cost to you 
    • Employer-paid Life Insurance premiums at no cost to you 
    • Employer matching 401(k) 
    • 15 days annual combined sick/vacation and 9 days of holiday during your first year 
    • Your Birthday off! 
  • We have great people and a growing culture! From coffee bars to Ice Cream Day, we recognize our team!  
  • We are ranked as the 113th fastest-growing private company in the United States and 11th within the healthcare services sector on the 2024 Inc. 5000 list! Join us today! 


Essential Duties and Responsibilities

  • Conduct outreach efforts to engage with members, complete assessments, and provide services to best support their overall health
  • Assist members in their homes, community, or clinic setting
  • Communicate to members/patients the purposes of our programs and the impact or improvement it may have on their well-being
  • Document all member encounters
  • Document activities, care and service plans, and outcomes or achieve goals achieved by the member in an effective manner
  • Educate members on how to properly use the Emergency Room and provide information for viable alternatives
  • Coach members in the management of their chronic health conditions and self-care
  • Assist members in understanding care plans and instructions given by medical professionals
  • Motivate and encourage patients/members to be active and engaged participants in their health and wellbeing
  • Advocate for members in any medical and/ or behavioral health setting
  • Assist members in accessing health-related services, including obtaining a medical home, providing instruction on using the medical home appropriately, and overcoming barriers to obtaining needed medical care and /or social services
  • Demonstrated ability to remain calm in crisis situations


Qualifications and Skills: 

  • Must have current BLS/CPR certification
  • Must have proof of current TB test- company provided
  • Current Hep B test- or waiver – company provided
  • Current Flu shot- or waiver and mask
  • Must have valid Nevada driver license and appropriate liability insurance
  • Must be comfortable driving in the field up to 80% of the time
  • High school diploma or equivalent
  • Excellent written and verbal communication, relationship-building, and problem-solving skills
  • Highly organized and able to prioritize one's own workload
  • Strong customer service skills with exceptional attention to detail
  • Proficient with Microsoft Office 
  • Previous experience using EMR systems would be an advantage


What's Next?  

Apply for the Job! Our recruitment team will review your application and reach out to schedule a quick call! 


Please feel free to forward this opportunity to someone you believe might be a good fit! If hired, you could be eligible for a referral bonus!


Must complete our Culture Index Survey. Take the assessment at https://go.cultureindex.com/s/bg3VS0H2k. This is not a pass/fail test and does not measure intelligence. 


Arkos Health EEO Statement: 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

 

Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check. 


Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers - Arkos Health

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What You Should Know About Community Health Worker (In field) - Macon, GA, Arkos Health

At Arkos Health, we're excited to announce an opening for a Community Health Worker in Macon, GA. This is not just any job; it’s a chance to make a genuine difference in the lives of individuals within your community. As a Community Health Worker, you'll engage with members in various settings—right at their homes, in the community, or in clinical places—helping them navigate their health journey more effectively. You'll be a crucial link between our innovative health solutions and the individuals we serve, assisting them with health education, self-care, and accessing vital medical services. Your role will include coaching individuals on managing chronic health conditions and fostering a supportive relationship that enables them to take charge of their well-being. You'll be part of a company that thrives on collaboration, focusing on enhancing the quality of care while reducing health disparities for those who need it most. With a supportive team culture and amazing benefits, including employer-paid medical, dental, and vision insurance at no cost to you, you will find a rewarding environment where personal and professional growth is encouraged. Plus, you'll enjoy a work atmosphere filled with recognition and fun, from Coffee Breaks to Ice Cream Days. So, if you're passionate about community health and making a difference, consider joining our dynamic team at Arkos Health. The best part? You’ll get to do what you love while being part of an organization ranked among the fastest-growing private companies in America!

Frequently Asked Questions (FAQs) for Community Health Worker (In field) - Macon, GA Role at Arkos Health
What are the responsibilities of a Community Health Worker at Arkos Health?

As a Community Health Worker at Arkos Health, you will be responsible for conducting outreach efforts to connect with patients, providing education on health services, and guiding members in the management of their health needs. You will facilitate communication between patients and healthcare providers and document all interactions to ensure a seamless continuity of care.

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What qualifications do I need to become a Community Health Worker at Arkos Health?

To qualify for the Community Health Worker position at Arkos Health, applicants must possess a high school diploma or equivalent, current BLS/CPR certification, and experience in communication and problem-solving. Previous experience with EMR systems and strong organizational skills are an added advantage.

Join Rise to see the full answer
How does a Community Health Worker at Arkos Health support individuals with chronic health conditions?

Community Health Workers at Arkos Health play a vital role in supporting individuals with chronic health conditions by coaching them in self-care strategies, helping them understand care plans, and advocating for their needs within healthcare settings. This ensures that members receive the necessary support and resources to manage their health effectively.

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What are the working conditions for a Community Health Worker in Macon, GA?

The Community Health Worker role in Macon, GA, involves working in various environments including homes, community settings, and clinics. Expect to spend up to 80% of your time driving within the community while providing essential health resources and education to members, so being comfortable in a field-based position is important.

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What benefits can a Community Health Worker expect at Arkos Health?

At Arkos Health, Community Health Workers can look forward to great benefits, including employer-paid medical, dental, and vision insurance, 401(k) matching, generous paid time off, and a supportive work culture that promotes recognition and camaraderie among team members.

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Common Interview Questions for Community Health Worker (In field) - Macon, GA
Can you tell us about your experience in community health?

When answering this question, share specific examples of your past work in community health, highlighting any outreach efforts, educational programs you’ve led, or how you’ve advocated for patients in previous roles.

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How do you engage with individuals who may be resistant to health education?

Demonstrate your interpersonal skills by providing strategies that focus on active listening and building trust. Share an anecdote where you successfully encouraged a patient to engage with their health.

Join Rise to see the full answer
What are the most important qualities for a Community Health Worker?

Discuss skills like empathy, communication, problem-solving, and organizational abilities. Explain how these qualities are vital for engaging with patients and coordinating care effectively.

Join Rise to see the full answer
Describe a time you faced a challenge in connecting with a community member.

Reflect on a specific scenario, outlining the challenge, the steps you took to overcome it, and the outcome. This shows your resilience and innovative thinking.

Join Rise to see the full answer
How do you handle conflicts or difficult situations with patients?

Share effective conflict resolution strategies, including the importance of staying calm, listening actively, and working collaboratively to find a solution that best supports the patient’s needs.

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Why do you want to work with Arkos Health?

Express your passion for community health and appreciation for Arkos Health’s mission and values. Mention any research you’ve conducted about the company that aligns with your own professional goals.

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What steps do you take to ensure accurate documentation of patient interactions?

Discuss your attention to detail and organizational methods that help maintain thorough and accurate records. Emphasize your understanding of confidentiality and the importance of legitimacy in documentation.

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How would you motivate members to take charge of their health?

Illustrate your motivational interviewing techniques and how you encourage members to set achievable health goals, which can help motivate them to actively participate in their care.

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What is your understanding of health disparities, and how does it relate to this role?

Show your awareness of the critical social determinants affecting health outcomes and discuss how you plan to address those disparities through advocacy and tailored care to underserved populations.

Join Rise to see the full answer
What strategies do you use for effective communication with diverse populations?

Highlight your ability to adapt communication styles, understand cultural sensitivities, and use clear, jargon-free language to ensure all community members feel understood and valued.

Join Rise to see the full answer
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Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations within an integrated system-of-care comprised of clinical and social services backed by a robust technology platform. By engaging ind...

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DATE POSTED
March 29, 2025

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