Patient Care Tech - Mother/Baby

To become a Patient Care Tech at Ascension Saint Agnes, candidates need to obtain a BLS Provider certification within 30 days of hire and must also possess a Nurse Aide credential from the Maryland Board of Nursing before starting. A high school diploma or equivalent is required or, alternatively, one year of relevant experience may be accepted.

As a Patient Care Tech at Ascension Saint Agnes, your responsibilities will include performing both clinical and non-clinical patient care activities. This involves assisting patients with personal care, documenting patient conditions, and maintaining cleanliness in patient areas, as well as helping with the proper handling of medical equipment.

The Patient Care Tech position at Ascension Saint Agnes requires working full-time night shifts, typically 36 hours per week from 7 PM to 7:30 AM, including every third weekend and rotating holidays. This schedule provides a consistent routine while allowing you to provide excellent care to our patients during crucial night hours.

Ascension Saint Agnes offers a comprehensive benefits package for Patient Care Techs, including paid time off (PTO), various health insurance options, retirement benefits with employer matching, and opportunities for tuition reimbursement. Additional benefits include long-term and short-term disability insurance and employee assistance programs.

Ascension Saint Agnes emphasizes career growth for its associates including Patient Care Techs. The hospital provides ongoing educational opportunities, a culture of respect and inclusion, and avenues for professional development that can lead to career advancements within the healthcare field.

When answering this question, focus on your passion for patient care and how Ascension's mission aligns with your personal values. Highlight any previous experiences that inspired you to work in the healthcare field and your enthusiasm for supporting new mothers and babies.

Provide a specific example of a challenging situation involving a patient. Emphasize your communication skills, empathy, and the steps you took to resolve the issue, showcasing your ability to remain calm and professional under pressure, which is vital for a Patient Care Tech.

Discuss your organizational skills and strategies for prioritizing patient needs. You can mention techniques like assessing the urgency of each task and communicating effectively with your team to ensure all patients receive the care they require in a timely manner.

Highlight qualities such as empathy, attention to detail, and reliability. Illustrate how these attributes contribute to building trust with patients and working cooperatively with healthcare teams to deliver high-quality care in the Mother/Baby Unit.

Explain the importance of accurate and timely documentation in healthcare settings. Describe your methods for ensuring all relevant information is recorded clearly and promptly, which is critical for patient safety and effective communication among healthcare providers.

Discuss the protocols you follow to keep patient areas clean and organized, such as regular room checks and equipment maintenance. Emphasize your commitment to infection control and safety as a priority in patient care.

Highlight your teamwork skills and willingness to help wherever needed. Describe how you would communicate openly with the nursing staff, take on additional responsibilities based on their needs, and support efficient patient care during busy times.

If applicable, share any experience you have with newborns and how it has prepared you for the Patient Care Tech role. If you don’t have direct experience, convey your eagerness to learn and your understanding of the importance of gentle and attentive care.

Offer strategies you employ to manage stress, like seeking support from colleagues, practicing mindfulness, or engaging in self-care activities. This showcases your awareness of the emotional demands of the healthcare role and your proactive approach to maintaining your well-being.

Discuss the impact of community involvement on public health and how healthcare professionals can contribute positively to their communities. Reflect on how working at Ascension allows you to engage with the community, align with their mission, and enhance the overall care experience for patients.