Retail Sales Consultant - (AVON)

As a Retail Sales Consultant at AT&T in Avon, OH, you will engage with customers using a consultative sales approach, helping them explore our full range of products and services. You'll be responsible for meeting sales targets, facilitating online orders, and making outbound calls to both existing and potential customers.

There are no strict qualifications needed to apply for the Retail Sales Consultant position at AT&T; however, having prior retail or customer-facing sales experience can be advantageous. AT&T provides extensive training and coaching to ensure you have everything you need to succeed in your role.

The salary for a Retail Sales Consultant at AT&T in Avon, OH ranges from $15.65 to $17.54 per hour, with the potential to earn up to $13,700 in commissions if sales goals are met. Top performers can earn annual salaries of up to $62,460 due to uncapped commission opportunities.

Retail Sales Consultants at AT&T enjoy a comprehensive benefits package, which includes medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, paid time off, sick leave, and employee discounts on AT&T products. Additionally, there are programs for paid parental leave, adoption reimbursement, and various supplemental benefits.

As a Retail Sales Consultant at AT&T, your work schedule will be flexible, operating between 9 am and 9 pm, including weekends. Monthly seniority-based schedules are provided two weeks in advance, allowing for a balance between work and personal commitments.

A successful response would focus on your ability to listen to customer needs, provide tailored solutions, and build lasting relationships. Highlight your consultative sales approach that prioritizes customer satisfaction over just making a sale.

When answering this question, choose a specific experience where you effectively resolved the situation. Emphasize your listening skills, empathy, and ability to find a solution that satisfied the customer and maintained their loyalty.

Discuss your passion for helping others and how achieving personal and team sales goals drives you. Highlight any past experiences where reaching a target motivated you to put in additional effort.

Explain your methods for staying informed, such as following industry news, attending training sessions, and participating in product launches. Show your enthusiasm for technology and willingness to continuously learn.

Share what specifically attracts you to AT&T, such as its commitment to community, innovative products, and strong reputation in the industry. Your answer should reflect genuine interest in contributing to the company’s goals.

Talk about your organizational skills and ability to prioritize tasks based on customer needs. Provide examples of how you’ve managed multiple responsibilities effectively, ensuring top-notch customer service.

Discuss techniques such as building rapport, asking open-ended questions, and using product demonstrations to engage customers. Mention how adapting your approach to individual customers enhances sales effectiveness.

Emphasize the importance of trust, follow-up communication, and providing exceptional service that goes beyond the initial sale. Share examples where you successfully fostered long-term customer relationships.

Choose a specific instance where your actions led to notable sales achievements. Explain your strategies and efforts, highlighting the impact on your team or company.

Outline a plan that includes understanding product offerings, identifying customer needs, leveraging training resources, and actively engaging with customers to generate sales. Show confidence in your ability to quickly adapt and perform.