General Support Application
We are excited to expand our team with motivated individuals who are passionate about tech, cloud solutions, and AI. As a Support Analyst and Support Engineer, you'll play a crucial role in maintaining our cloud-based services and ensuring our customers stay ahead in the fast-evolving digital world.
Recently, our market opportunity has grown significantly, as more companies invest in digital collaboration platforms to support remote and hybrid work models. Over 9 million cloud users already trust AvePoint for their collaboration needs, and there is tremendous potential for this number to grow exponentially.
Our expanding product line of SaaS solutions supports Microsoft 365, Google Workspaces, Salesforce, and more, enabling businesses to migrate, manage, and protect their workspaces for secure collaboration. We serve various industries, from financial services to healthcare, offering tools that meet their most challenging business needs. As a rapidly growing public company, there has never been a more exciting time to join us!
You should apply for this role if you are looking for a position that allows you to make a high impact, are interested in providing industry-recognized solutions, and thrive in a team environment with positive competition, minimal "red tape," and ample resources to help you excel.
Joining our team will give you the opportunity to make a significant impact in a company that invests in its people. We believe that agility, passion, and teamwork offer a wonderful opportunity to take initiative, learn from others, and craft your career with the intention to unleash your full potential!
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
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At AvePoint, we're thrilled to welcome new talent with a zest for technology and a knack for supporting users in our dynamic role of General Support Application. Located in Richmond, VA, this position is all about helping our clients navigate the complexities of cloud solutions and AI with ease. As a Support Analyst and Support Engineer, you will be instrumental in ensuring our cloud-based services run smoothly and effectively, enabling our customers to thrive in an increasingly digital landscape. With over 9 million users relying on our innovative SaaS products that integrate with Microsoft 365, Google Workspaces, and Salesforce, your contributions will help drive our growth as we address the needs of diverse industries, including finance and healthcare. This is more than just a job; it’s a chance to make a real impact. If you're looking for a collaborative environment where your ideas are valued, and you can drive significant change, AvePoint is the place for you! With minimal bureaucratic hurdles, a supportive team atmosphere, and a strong commitment to employee development, this role provides the perfect platform for you to unleash your full potential while contributing to our remarkable journey. Come join us in reshaping the digital collaboration landscape and take the first step in crafting a fulfilling and impactful career.
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Our name “AvePoint” was coined by Co-Founder and Executive Chairman Kai Gong. It was during one of his daily commutes into New York City when he saw Times Square through a new lens. He realized that this place is where the avenues merge, bringing ...
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