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Solutions Architect

AVEVA is creating software trusted by over 90% of leading industrial companies.

Salary Range:

$164,900.00 - $274,800.00

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. 

Job Title: Solution Architect/ Technical Presales

Location: Philadelphia, PA or San Leandro-CA – Hybrid

Employment Type: Full-time

Role:

The CONNECT Solution Consultant will be responsible for providing critical solution, technical, and industry knowledge to help support, generate and develop new and existing sales opportunities with focus on the CONNECT Platform. Priority will be on supporting new CONNECT data services, visualization and AVEVA Advanced Analytics use cases for existing, and new industrial customers. You will deliver value to our customers, secure CONNECT revenue growth for new customers and growing PIDI customer’s CONNECT consumption and grow AVEVA customer trust. You will develop an understanding of Partner Cloud applications as they are additional drivers of CONNECT subscriptions and consumption. 

CONNECT Solution Consultant is an integral and highly visible member of the team. He/she will be a key contributor to the growth of the business, providing outstanding consultancy, and technical support. Primarily working with the regional Sales teams, the position also requires close interaction with product management, product development, lighthouse, and marketing, as well as the customer success teams. 

Key Responsibilities for this role include: 

  • Enable CONNECT growth by qualifying leads to increase revenue.  

  • Deliver story-driven demonstrations that convey the broad scope of the CONNECT platform, including new and related emerging technologies. 

  • Contributing to the planning, creation, development, and delivery of demonstrations that prove and confirm the value of our solutions. 

  • Engage with prospects to understand specific needs/problems and lead/contribute to the development of appropriate technical solutions. 

  • Conduct value consulting workshops and proofs of value with partners and customers. 

  • Build customer relationships and business plans to create opportunities and improve product sales. 

  • Support customer queries on product selection and capability. 

  • Work with partners, system integrators, and third-party vendors for complex solutions. 

  • Collect customer feedback for product enhancement 

  • Build and maintain trust with AVEVA customer facing staff, being the dedicated go-to person for AVEVA CONNECT data services, visualization and Advanced Analytics related use case and technology questions. 

  • Influence the team through peer support and mentoring and by proposing novel approaches that will positively impact the way that the team operates 

  • Be the Trusted Advisor to our customers on the CONNECT Platform. 

  • The list of responsibilities above is not all inclusive.   

Skills and Qualifications:  

  • Proficiency in English (required) 

  • University degree in Computer Science, Information Technology, or Engineering related disciplines. 

  • At least 5 years of experience in solution selling, business development, and/or a customer value creation role. 

  • Over 10 years of industry experience in essential sectors, such as power generation and utilities, water, oil and gas, mining, metals, manufacturing, pharmaceutical, facilities, transportation, and/or food and beverage. 

  • Knowledge and experience working with operations information data management software, asset reliability management software, and/or plant operational data, e.g., AVEVA PI System, CONNECT Data Services, or its equivalent. 

  • Strong information technology skills with deep software and hardware knowledge. 

  • Excellent problem-solving skills and the ability to investigate the needs and problems of prospective customers. 

  • Ability to work effectively in a dynamic team. 

  • Ability to effectively manage multiple and possibly competing commitments at the same time. 

  • Excellent and proven customer-facing and presentation skills for complex technical solutions. 

  • Ability to translate technical topics and solutions in simple language to a variety of audiences. 

  • Enthusiasm and interest in technology and in sharing knowledge. 

  • Excellent verbal and written communication skills. 

  • The ability to work alone or with development staff to develop and present demo applications. 

  • Ability to travel, up to 50% 

 

Preferred Skills and Collaborations:  

  • Experience working in a Presales or Sales role with an understanding of the sales process is a plus. 

  • Experience working with CONNECT Platform is preferred. 

  • Experience working with larger AVEVA portfolio of solutions. 

  • Prospects: Develop good working relationships with clients, while consistently providing the highest level of customer service and professionalism 

  • Sales: Work with the Sales team in identifying opportunities, providing support at all levels of engagement, and ensuring throughout that those proposed solutions are feasible and in line with AVEVA’s strategic objectives 

  • Technical: Work within a dynamic team and show flexibility in the use and development of personal and technical skills to maximize the team’s efficiency 

  • Coaching and mentoring employees 

 

Commercial at AVEVA 

Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions. 

 

If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team. 

 

USA Benefits include:

Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.  AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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Average salary estimate

$219850 / YEARLY (est.)
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$164900K
$274800K

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What You Should Know About Solutions Architect, AVEVA

Are you a passionate Solutions Architect looking to make an impact in the industrial software world? Join AVEVA, a leader in innovative software solutions, as we seek a talented Solutions Architect to join our team in Philadelphia, Pennsylvania. With a salary range of $164,900.00 to $274,800.00, you'll play a pivotal role in supporting and generating new sales opportunities for our CONNECT Platform. Your expertise in providing technical insight and consultancy will help enhance the customer experience and drive revenue growth for new and existing clients. In this dynamic role, you’ll engage directly with customers to understand their specific needs and develop tailored technical solutions. Utilizing your knowledge of our CONNECT data services, you will conduct value consulting workshops and create impactful demonstrations that highlight the transformative capabilities of our solutions. To thrive here, you should have a university degree in Computer Science, Information Technology, or Engineering, along with at least 5 years of experience in solution selling. Your ability to build relationships and communicate effectively will be crucial as you work closely with our sales teams, product management, and development staff. If you are eager to mentor others, share knowledge, and foster customer trust while driving success, we’d love to hear from you. Embrace the opportunity to be a trusted advisor and help shape the future of industry software with AVEVA!

Frequently Asked Questions (FAQs) for Solutions Architect Role at AVEVA
What are the key responsibilities of a Solutions Architect at AVEVA?

At AVEVA, the Solutions Architect plays an essential role in enabling CONNECT growth by qualifying leads, developing technical solutions tailored to customer needs, and delivering impactful demonstrations. The position involves conducting value consulting workshops, supporting customer queries on product capabilities, and collaborating with various teams to enhance customer relationships and revenue growth.

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What qualifications are required for the Solutions Architect role at AVEVA?

Candidates for the Solutions Architect position at AVEVA should possess a university degree in Computer Science, Information Technology, or a related field, alongside at least 5 years of experience in solution selling or business development. Additionally, extensive industry experience in sectors such as manufacturing, utilities, and oil and gas is preferred.

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How does AVEVA support the growth of its Solutions Architects?

AVEVA fosters a supportive environment for its Solutions Architects by encouraging continuous learning and development through mentorship, access to industry resources, and opportunities to engage in innovative projects. Regular training workshops and collaboration with cross-functional teams also enhance professional growth.

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What skills are crucial for a successful Solutions Architect at AVEVA?

Successful Solutions Architects at AVEVA should have strong problem-solving abilities, exemplary communication skills, and the capacity to engage with diverse audiences. Technical prowess with data management software, coupled with experience in presenting complex solutions in an understandable manner, is vital for this role.

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What is the work culture like for a Solutions Architect at AVEVA?

AVEVA promotes a collaborative and inclusive work culture where creativity and innovation thrive. Solutions Architects are valued as integral members of the team, working alongside passionate professionals dedicated to developing tailored solutions that meet client needs while enjoying a flexible and supportive workplace.

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Common Interview Questions for Solutions Architect
How do you approach understanding customer needs as a Solutions Architect?

To understand customer needs effectively, I start by engaging in active listening during initial discussions. I ask open-ended questions to uncover not just the surface issues but underlying concerns as well. This allows me to tailor my technical solutions to address their specific requirements effectively.

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Can you explain your experience with the CONNECT Platform?

I have hands-on experience with the CONNECT Platform, including its data services and visualization capabilities. I typically engage with potential clients to showcase how these tools can solve their unique challenges, which I can illustrate through targeted demonstrations and value consulting workshops.

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Describe a time when you had to solve a complex problem for a client.

In a previous role, I encountered a client struggling to integrate operational data management software. I led a comprehensive assessment of their existing systems and developed a customized integration plan, which resulted in significantly improved data visibility and reporting capabilities.

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What methods do you use to create engaging presentations for technical solutions?

I focus on storytelling by simplifying complex concepts into relatable scenarios. I enhance my presentations with visual aids and real-world case studies to demonstrate the practical applications of the solutions, making it easier for stakeholders to grasp the value propositions.

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How do you stay current with industry trends and technologies?

I regularly read industry publications, attend webinars and training sessions, and network with peers in the field. This continuous learning approach ensures that I stay adequately informed about emerging technologies and trends, allowing me to effectively address evolving client needs.

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How do you handle competing priorities and deadlines?

I prioritize tasks based on urgency and impact, utilizing project management tools to stay organized. By setting clear milestones and regularly communicating with my team and stakeholders, I ensure I can effectively navigate multiple commitments without sacrificing quality.

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What role does feedback play in your approach as a Solutions Architect?

Feedback is crucial; I seek input from clients and team members to identify areas for improvement. This iterative process allows me to refine my solutions continuously and ensures that our approach aligns with client expectations, ultimately leading to better outcomes.

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Explain your experience working collaboratively with sales teams.

I have extensive experience collaborating with sales teams to identify opportunities and develop strategies that align with customer needs. I view these partnerships as essential for enhancing the overall customer experience and driving successful engagements.

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How do you convert technical specifications into simpler terms for clients?

I focus on using analogies and real-life examples that resonate with the client's background. This enables me to break down complex technical jargon into accessible language, ensuring they comprehend the solutions fully and their benefits.

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What impact do you aim to have in your role as a Solutions Architect at AVEVA?

I aim to build trust and long-term relationships with clients, ensuring they feel supported through every interaction. By delivering tailored, tech-driven solutions that address their unique challenges, I aspire to contribute significantly to their operational success and AVEVA’s growth.

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DATE POSTED
March 31, 2025

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