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Area Manager

Company Description

AWP Safety is North America’s leading traffic control specialist. Our team of 9,000 + professionals help secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Super Bowl and Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

The Area Manager will provide leadership and implementation of core values and our overall mission of protecting our customers’ people, business, and time. This position will be responsible for the safety, management, and ongoing growth of the company, by leading safety initiatives to protect employees, customers, and assets. Managing, supervising, and supporting the growth and development of the team is a key component of this role. The management team at AWP is instrumental in achieving success and verifying customer needs are being met at the highest level of satisfaction through safety, P&L management, team building, recruitment strategies, and promoting ongoing relationships with both internal and external clients.

  • Strategic planning and implementation of strategies to create and maintain safe work practices
  • Protect the company’s employees, customers, and assets against losses, injuries, and accidents through the enforcement of safe work practices
  • Ensure safety compliance by Company, Local, State, and Federal regulations as it relates to the Site
  • Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices
  • Maintain traffic control, safety, and supervisor credentials
  • Facilitate safety and committee meetings
  • Responsible for overseeing P&L, Fleet, Safety, Equipment Inventory, and Customer Interactions
  • Ability to understand and adhere to a collective bargaining agreement (if applicable)
  • Solidify AWP’s presence in the service area and identify potential opportunities for growth
  • Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
  • Responsible for tracking and auditing the usage of assets, employees, and time for projects
  • Utilize Site and organization data for workforce forecasting to predict staffing needs
  • Participate in the recruiting and hiring strategies in conjunction with Human Resources
  • Develop and support the growth of 3-5 direct supervisors
  • Manage a staff of 300-500 field employees - territories could cover several hundred square miles, often a large portion of the whole state (some overnight travel likely)
  • Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs
  • Foster team building through leadership practices and regular communication strategies
  • Become a subject matter expert in work zone setup/design and professional flagging
  • Conduct Site new hire orientation and ongoing training
  • Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues

Qualifications

  • Associate's or bachelor’s degree preferred
  • 5-10 years of management experience required
  • Strong leadership with excellent communication and coaching skills
  • Excellent motivation and organizational skills
  • Intermediate computer skills including Microsoft Office products and customer relationship management systems
  • Experience managing P&L
  • Process Improvement – Lean Manufacturing/Six Sigma preferred
  • Experience in Business Development – top & bottom line
  • Significant experience developing high-performing teams
  • The proactive approach to brand development
  • Building strong customer relationships
  • Ability to develop and execute business plans
  • Must adhere to and promote safe workplace practices
  • Must maintain a current, valid driver’s license and a clean driving record void of suspension or revocation

WORK ENVIRONMENT AND PHYSICAL DEMANDS

  • Employees must be able to successfully handle the physical demands of this position, which include the following:
  • Expect a 40+ hour work week, occasional weekends, and holidays
  • Hours of operation may vary based on staffing needs and workload
  • Time will be split between field and office environments
  • The position may work in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt
  • Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites
  • The noise level in the work environment and job sites can be loud
  • Position may lift or carry objects up to 50 pounds
  • If necessary, in the field, stand for long periods and performs strenuous physical labor under adverse field conditions; employee lifts pushes, pulls, or carries objects

Additional Information

  • Benefits-eligible 1st of the month following hire
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
  • Company paid 50k in basic life insurance
  • Company paid LTD
  • Health Savings and Flex Spending Accounts Available
  • 401(k)
  • aid Time Off & Paid Holidays
  • AWP named one of America’s Greatest Workplaces 2023 for Diversity
  • 90-115k 

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

AWP Safety Glassdoor Company Review
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CEO of AWP Safety
AWP Safety CEO photo
John P. Sypek
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Average salary estimate

$102500 / YEARLY (est.)
min
max
$90000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Area Manager, AWP Safety

Join AWP Safety as an Area Manager in Charlotte, NC, and become part of North America's top traffic control specialist team! If you have a passion for safety and leadership, this position offers you the chance to make a genuine impact. As an Area Manager, you'll lead a dedicated team of 300-500 field employees while ensuring a safe environment for both workers and customers. Your responsibilities will encompass everything from strategic planning and enforcing safe work practices to managing P&L and enhancing customer relations. This is not just about overseeing operations; it's about fostering growth and building a supportive team culture where everyone can thrive. With a focus on recruitment and ongoing training, you’ll help solidify AWP’s presence in the service area and keep us at the top of our game. Your leadership will be pivotal in investigating safety exposures and implementing preventative measures to keep our workforce safe every day. This position will have you splitting time between the office and field, giving you a dynamic work environment infused with excitement. If you're ready to utilize your 5-10 years of management experience, your excellent communication skills, and your strategic mindset to lead a passionate team to success, we would love to hear from you! At AWP, we believe in growth, teamwork, and above all, safety. Join us in making a difference where it counts the most!

Frequently Asked Questions (FAQs) for Area Manager Role at AWP Safety
What are the responsibilities of an Area Manager at AWP Safety?

As an Area Manager at AWP Safety, you'll oversee the management and safety initiatives of a large team in Charlotte, NC. Your responsibilities include leading safety compliance efforts, managing P&L, and ensuring customer service satisfaction. You'll also play a key role in team development, recruitment, and implementing strategic plans for safe work practices.

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What qualifications do I need to become an Area Manager at AWP Safety?

To qualify for the Area Manager position at AWP Safety, you should have 5-10 years of management experience, a strong leadership presence, and excellent communication skills. An associate's or bachelor's degree is preferred, along with intermediate computer skills. Experience in managing P&L and process improvement is beneficial, making you an ideal candidate for enhancing operational efficiency.

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How does AWP Safety ensure employee safety in the Area Manager role?

AWP Safety prioritizes the safety of its employees in the Area Manager role by enforcing compliance with safety regulations and conducting regular safety meetings. You'll be responsible for investigating incidents, promoting safe work practices, and training staff on essential safety protocols, thereby ensuring a secure working environment across all job sites.

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What does the work environment look like for an Area Manager at AWP Safety?

The work environment for an Area Manager at AWP Safety is dynamic, with time split between office duties and fieldwork. Expect to engage with outdoor conditions and construction sites, managing diverse tasks that may involve traveling within a substantial territory. This role requires flexibility, as you may navigate varying weather conditions and noise levels throughout your day.

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What growth opportunities exist for an Area Manager at AWP Safety?

At AWP Safety, the Area Manager position offers several growth opportunities, including developing your leadership skills and exposure to strategic project management. You’ll have the chance to mentor supervisors, drive business development initiatives, and hone your expertise in operational and safety practices, thereby paving the way for advancements within the company.

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Common Interview Questions for Area Manager
What is your approach to managing a large team as an Area Manager?

In managing a large team, I focus on clear communication, building trust, and delegating responsibilities effectively. It's crucial to encourage feedback and foster a collaborative environment, where team members feel motivated and empowered to perform their best. By setting clear expectations and promoting a shared vision, I believe a team can achieve outstanding results.

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Can you give an example of how you have improved safety measures in a previous position?

In my previous role, I led a comprehensive safety audit that identified critical gaps in our safety protocols. By implementing new training programs and regular safety drills, we were able to reduce incident rates significantly. This proactive approach not only improved employee morale but also fostered a culture focused on safety excellence.

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How do you prioritize customer satisfaction as an Area Manager?

I prioritize customer satisfaction by establishing strong communication channels with clients and addressing their needs promptly. I ensure my team is trained to deliver exceptional service, and I actively seek feedback to continuously improve our offerings. Understanding our clients' expectations allows us to build long-lasting relationships based on trust and quality service.

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What techniques do you use for team development and building high-performing teams?

To develop high-performing teams, I utilize mentorship programs, foster open communication, and recognize individual contributions. I believe in providing regular training opportunities and setting measurable goals. Celebrating achievements and encouraging collaboration are also essential techniques that contribute to building strong teams.

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How do you handle safety compliance during dynamic work conditions?

I handle safety compliance during dynamic work conditions by emphasizing pre-planning and on-site assessments. Regularly reviewing safety protocols and being adaptable in response to changing environments ensures that we maintain compliance without compromising safety. I also remain engaged with my team to keep everyone informed of safety practices.

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Describe your experience with P&L management and its importance in the Area Manager role.

I have extensive experience managing P&L by monitoring budgetary performance and implementing cost-saving measures without sacrificing quality. It's vital in the Area Manager role, as effective P&L management helps align operational goals with financial performance, driving profitability while ensuring resources are used efficiently to support business growth.

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What strategies do you implement for effective recruitment in this role?

For effective recruitment as an Area Manager, I advocate for clear job descriptions, outreach in the community, and creating a positive workplace culture. I utilize structured interviews and assessments to identify candidates who align with our company values and offer training programs to onboard new employees effectively.

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How do you plan for workforce forecasting and staffing needs?

Workforce forecasting and planning start with analyzing historical data and projecting future workloads. I assess current staffing levels and identify spikes in demand to create flexible staffing plans. Regularly reviewing project requirements with my team allows me to remain proactive in meeting staffing needs.

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What is your leadership style, and how does it fit with AWP Safety's values?

My leadership style focuses on being participative and supportive, aligning closely with AWP Safety's values of teamwork and safety. I encourage open dialogue and promote an environment where everyone's ideas are valued. This approach nurtures collaboration and ensures our team is committed to upholding our core values each day.

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Can you discuss a time when you successfully dealt with a customer complaint?

Certainly! In one instance, a client was unhappy with the timing of our services. I arranged an immediate meeting to discuss their concerns, thoroughly understanding their perspective. After identifying lapses in communication, we revised our processes and provided regular updates, which not only resolved the issue but also strengthened our relationship with the client.

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AWP's mission is to make roads safer.

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Full-time, on-site
DATE POSTED
February 21, 2025

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