Social Media Coordinator

We are seeking a dynamic and detail-oriented Social Media Coordinator to join our vibrant Social Media and Brand team. This role is crucial in maintaining our brand's online presence, engaging with our community, and supporting various social media initiatives. If you are passionate about social media, have a keen eye for detail, and thrive in a fast-paced environment, we want to hear from you!

This full-time position reports to the Senior Brand Marketing Manager and is expected to work in a hybrid model, which currently includes Monday, Tuesday and Wednesday in-office.

What you’ll do:

• Content Management
  • Schedule and manage posts across multiple social media platforms
  • Develop and maintain SOPs for asset and document management
  • Stay up to date with social media trends, emerging platforms, and competitor activities.
  • Assist with internal collaboration requests
• Platform Specific Tasks
  • Manage and grow our Pinterest presence
  • Handle manual social posting and product tagging on TikTok, Instagram, and Facebook
  • Oversee story reposting and engagement across platforms
• Community Engagement
  • Monitor and respond to social media engagement
  • Collect and manage user-generated content (UGC), including obtaining proper permissions
  • Weekly reporting on community engagement results
  • Assist with influencer communications and time management
• Administrative Tasks
  • Assist in processing partner orders
  • Assist in managing social and creative product orders
  • Support team with various administrative duties as needed

What you bring to the table:

• Bachelor's degree in Marketing, Communications, or related field
• 1+ years of experience in social media management
• Proficiency in design and video editing tools such as Canva and CapCut.
• Proficiency in social media platforms including Instagram, Facebook, TikTok, and Pinterest
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Experience with social media management tools

About Us: Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico.  

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

• Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
• Up to $2,000 annual funding toward HSA accounts
• Medical, transit, dependent care FSA
• Infertility coverage offered on all medical plans
• Generous parental leave program and flexible return options
• Company-paid life and AD&D insurance
• Company-paid short and long-term disability insurance
• 401(k) with dollar-for-dollar company match up to $4,000 per calendar year
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
• Paid 5-week sabbatical leave after 10 years of employment
• Annual continuous learning benefit up to $1,000 per person, per fiscal year
• Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
• Generous team member merchandise discount
• Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

The base pay range for this position is: $55,000 to $69,000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience, applicable skills, and other job-related factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

#LI-Hybrid

All your information will be kept confidential according to EEO guidelines.