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SE - Recruitment and Admissions, Student Ambassador

Summary

The Student Ambassador position is a student leadership position that positively represents Barry University and fulfills the mission of the university, and the mission of Department of Recruitment and Admissions.


Student Ambassadors will help educate visitors about the campus life, history, traditions and achievements of the University.


Student Ambassadors are responsible for providing campus tours, assisting with recruitment events, and assisting with the overall tasks and functions of recruitment campaigns and initiatives.


The student ambassador’s work schedule is flexible based on their coursework and will include evenings and weekends as needed. This position guarantees one academic year in the program with the option to be re-hired for the next academic year.

Essential Functions

1.Responsible for ensuring that visitors to the University have a positive experience:
a. Greet and provide information to prospective, new, and continuing students.
b. Provide individual campus tours, holiday tours and group tours.
c. Participate in university recruitment events and initiatives which may need to happen after hours.

2. Assist the Department of Recruitment and Admissions by:
a. Providing assistance to employees of the university, specifically Financial Aid, Undergraduate Admissions, Graduate Admissions, Academic Departments, and the Student Services Center.
b. Ensuring that all areas of the Admissions Office are properly organized.
c. Collecting and distributing mail.
d. Inquiry card processing.
e. Hosting or participating in the Barry Live chat.
f. Making calls to students and/or families before and after events.
g. Making welcoming calls on the dialer, or manually which may need to happen after hours.
h. Providing front desk coverage in the absence of the Recruitment and Engagement Specialist.

i. Providing customer service in person or over the phone.
j. Connecting students to admission counselors.

3.Assist with the marketing of various events and programs:
a. Social media.
b. Merchandise inventory and stocking.
c. Restocking acceptance letters.
d. Preparing Counselor packaging for recruitment visits.

4. Other duties as assigned include but are not limited to:
a. Completing inventory checks at Hopper and Kelley House.
b. Maintaining and organizing key guest areas such as the lobby, as well as Ambassador workspaces.
c. Set up and break down of events.
d. Participating as Bucky for admissions events, social media, etc.
e. Filing, data entry, data collection, photocopying, typing correspondences, processing mail, creating packets, and maintaining the cleanliness of program spaces.

Qualifications/Requirements

  • Must have completed a minimum of 12 credits/ or completed 1 semester at Barry University prior to employment

  • Able to work during holidays. For example, winter break, spring break, and summer break.

  • Be able to work with diverse populations who have varied needs for assistance

  • Possess good interpersonal communication skills

  • Have an outgoing, positive attitude, with a willingness to play a key role in networking across campus

  • Demonstrate initiative, dependability, problem solving and reliability.

  • Be able to work independently and as part of a team.

  • Have a knowledge of the campus and its various resources

  • Exhibit a proficiency in working with computers

  • Be able to exercise discretion when working with confidential information.

  • Demonstrate the ability to follow through and complete tasks as assigned.

  • Ability to demonstrate understanding and empathy when dealing with complex and sensitive issues.

  • Be passionate and have a genuine interest in supporting new college students

Expectations

  • Must remain a student of good academic standing at the institution.

  • Student Ambassadors may be asked to serve as Bucky (University Mascot) during any Undergraduate Admissions event, social media campaign, or recruitment effort.

  • Participate in Student Ambassador Training Program.

  • Participate in a Summer Student Leadership Training with the O-Team and Resident Assistants.

  • Attend Salesforce Training, Dialer Training, any IT training.

  • Attend scheduled team meetings.

  • Must be able to work a minimum 16 hours per week.

  • Must abide by regulations described in the Student Ambassador Manual.

  • Must abide by regulations described in the Student Handbook and Employee Handbook.

  • Must adhere to strict confidentiality of student information.

  • Follow guidelines for appropriate dress attire: Any Barry Gear, neutral-colored pants or approved shorts or skirts, jeans with no rips on Fridays only. No athletic gear, no hats.

  • Encourage positive academic behaviors and serve as a positive role model for teammates and peers.

Scheduling

  • Attend work on-time.

  • Any late attendance more twice a week will result in repercussions.

  • Must provide a notice within a minimum of 48 hours if time off is required.

  • A maximum of 30 hours per week is allowed during holiday breaks.

Program Benefits

  • Leadership experience

  • Professional and personal skills development

  • Networking and collaborative opportunities

  • Graduation recognition

Scheduled Weekly Hours: 

20

Benefits: Barry University offers a comprehensive benefits package to full-time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development.

Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

What You Should Know About SE - Recruitment and Admissions, Student Ambassador, Barryu

At Barry University in Miami Shores, we're excited to present the opportunity for passionate and dynamic individuals to join us as Student Ambassadors in the Recruitment and Admissions Department. This position isn’t just a job; it’s a unique way to represent our vibrant university community while developing essential leadership skills. As a Student Ambassador, you’ll play a crucial role in connecting prospective students and their families to the heart of Barry life. Imagine guiding visitors through our beautiful campus, sharing stories about our rich traditions, and making meaningful connections! You'll assist with recruitment events, support the Admissions Office in various tasks, and engage with diverse populations, helping to ensure each visitor leaves with a positive impression. Your schedule will be flexible, accommodating your academic responsibilities, with opportunities to work evenings and weekends during important events. This is a one-academic-year position with the possibility for continuation, so you can refine your skills and build your resume. Join us and be part of a team that values initiative, dependable teamwork, and genuine care for the student community. You'll gain recognition, develop professional abilities, and leave a lasting impact on the future students of Barry University. If you're looking to enhance your college experience while giving back to the community, this is the perfect role for you!

Frequently Asked Questions (FAQs) for SE - Recruitment and Admissions, Student Ambassador Role at Barryu
What are the responsibilities of a Student Ambassador at Barry University?

As a Student Ambassador at Barry University, your key responsibilities include providing campus tours, assisting with recruitment events, and supporting the overall tasks of the Recruitment and Admissions Department. You’ll also engage in activities like hosting live chats, making outreach calls to prospective students, and helping with various marketing initiatives. Your goal will be to ensure that every visitor has a welcoming experience and leaves with a positive impression of the campus and its offerings.

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What qualifications are required for the Student Ambassador position at Barry University?

To become a Student Ambassador at Barry University, you must have completed at least 12 credits or one semester at the university prior to employment. Additionally, good interpersonal communication skills, a positive attitude, and the ability to work effectively both independently and collaboratively are essential. Candidates should also have a genuine interest in supporting new college students and must maintain a good academic standing throughout their time in the role.

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How flexible is the work schedule for Student Ambassadors at Barry University?

The work schedule for Student Ambassadors at Barry University is designed to be flexible, allowing you to balance your coursework and extracurricular activities. While specific hours may vary, you are expected to work a minimum of 16 hours a week, often including evenings and weekends for recruitment events. This flexibility makes it easier to integrate the role with your academic commitments and personal life.

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What benefits do Student Ambassadors at Barry University receive?

Student Ambassadors at Barry University have access to several valuable benefits, including leadership experience, opportunities for personal and professional skills development, and chances for networking with faculty and department staff. Additionally, serving in this role also enhances your resume and may provide graduation recognition, helping you in future career prospects or further studies.

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What kind of training will Student Ambassadors at Barry University receive?

Upon joining as a Student Ambassador at Barry University, you will participate in a comprehensive training program that covers critical areas such as job responsibilities, customer service, and university resources. Training may include Salesforce and Dialer Training, along with workshops focused on leadership skills and event preparation, equipping you with the knowledge needed to excel in your role.

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Common Interview Questions for SE - Recruitment and Admissions, Student Ambassador
How would you describe the role of a Student Ambassador?

As a Student Ambassador, your role is to represent Barry University positively, providing support and guidance to prospective students and families. Emphasize your ability to connect with visitors, enhance their understanding of campus life, and share your own experiences to foster engagement. Highlight your communication skills and your willingness to be a resource for newcomers.

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What strategies would you use to engage prospective students during tours?

Engaging prospective students requires a mix of enthusiasm and genuine storytelling. Share your personal experiences at Barry University, highlight unique campus features, and encourage questions. Use open-ended questions to create a two-way dialogue, and be attentive to their interests to tailor your responses accordingly.

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Can you give an example of how you’ve worked as part of a team in the past?

In your response, detail a collaborative project where teamwork facilitated a success. Explain your role, how decisions were made collectively, and the outcome of your efforts. Emphasize traits like communication, reliability, and adaptability, showcasing how these will help you contribute to the Student Ambassador team.

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How do you handle difficult situations or conflicts, particularly with visitors?

Discuss your approach to conflict resolution, emphasizing active listening and empathy. Provide an example where you remained calm and constructive under pressure. Assure the interviewer that you would seek to understand the visitor's concerns, maintain a positive attitude, and engage the appropriate resources if needed.

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What do you hope to gain from the Student Ambassador experience?

Articulate your desire to develop leadership skills, enhance your communication abilities, and create a meaningful impact on others. Mention your eagerness to learn about recruitment efforts and contribute to your university’s mission while forming connections that can benefit your future career.

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How would you adapt your communication style when engaging with diverse populations?

Express your understanding of the importance of cultural sensitivity and adaptability. Explain how you would observe and respond to each individual's communication preferences, ensuring that you convey information clearly and respectfully while also being sensitive to their background and experiences.

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What do you think makes Barry University unique, and how would you share that with prospective students?

Highlight the distinctive attributes of Barry University, such as its commitment to diversity, community engagement initiatives, and exceptional programs. Discuss how you would authentically convey these aspects through personal anecdotes, discussions about campus traditions, and your passion for the university’s values.

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How would you prepare for unexpected changes in event schedules or responsibilities?

Explain your proactive approach to planning and flexibility in handling unforeseen circumstances. Discuss your methods for staying organized, managing tasks effectively, and your readiness to adapt quickly without compromising the quality of service you provide.

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What role do you believe social media plays in recruitment for universities?

Discuss the significant impact of social media in shaping perceptions and providing real-time information about a university. Emphasize your willingness to engage with potential students through these platforms, sharing content that reflects campus life and promoting events, while fostering a positive online community.

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How can you support your peers as a Student Ambassador?

Express your commitment to collaboration and mentorship. Discuss how you would share resources, offer encouragement, and help create a cooperative environment among Student Ambassadors. Highlight your desire to foster a positive work culture while advocating for each other's success in this role.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 9, 2025

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