Account Executive

As an Account Executive at Baton, your key responsibilities will include leading discovery calls with business owners, presenting detailed valuation information, and guiding clients through the sales process. You'll need to effectively manage a high-value sales pipeline and coordinate with marketing to optimize conversion strategies. Ultimately, your role is about building relationships and ensuring owners feel confident and informed throughout their journey.

To be considered for the Account Executive position at Baton, you should possess at least 4 years of sales experience, particularly in B2B, SaaS, financial services, or M&A sectors. We seek candidates with a proven track record of exceeding sales quotas and strong communication, negotiation, and closing skills. Familiarity with CRM tools like HubSpot or Salesforce is also essential.

At Baton, you’ll be part of a collaborative and high-trust work environment in New York City, where you'll work alongside a dedicated team four days a week in the office. Our culture encourages constructive feedback and values diverse experiences, ensuring everyone feels included and supported as they contribute to our mission.

As an Account Executive at Baton, you will have the opportunity to advance your career into Senior Account Executive and Sales Leadership roles. We prioritize internal development and offer pathways for growth that align with your skills and ambitions, helping you to further expand your career in sales.

Baton offers a competitive compensation package that includes a base salary plus commission, comprehensive healthcare options with employer contributions, a 401k plan, generous paid time off, and flexible Work From Anywhere days. We also provide on-demand mental health support and opportunities for in-person team events, creating a holistic benefits package that supports your well-being and work-life balance.

In describing your sales process, it's essential to emphasize your consultative approach. Detail how you evaluate a client’s needs, personalize your pitch, address objections, and finally, guide them to a closing. Use specific examples from past experiences to showcase your ability to adapt and succeed in varied situations.

Building relationships often requires active listening, genuine engagement, and follow-through. Highlight your methods for maintaining communication, providing value through insights or support, and demonstrating empathy to understand clients' unique situations and needs.

Address objections by showcasing your ability to listen carefully and respond thoughtfully. Share past experiences where you turned hesitant clients into engaged ones by providing evidence, addressing their concerns directly, and reframing the conversation positively.

Emphasize your focus on key performance indicators such as sales conversion rates, customer acquisition costs, and average deal size. Discuss how you utilize these metrics to evaluate your strategy and make data-driven decisions to improve your performance.

Express your enthusiasm for Baton’s mission of supporting small business owners and the opportunity to make a meaningful impact. Highlight how the company's values align with your personal values and your excitement about being part of a collaborative and innovative sales team.

Identify a specific example where your determination and strategies led to exceeding your sales targets. Discuss the challenges you faced, the innovative solutions you implemented, and the results achieved, ensuring that it's relevant to the Baton context.

Talk about using clear, jargon-free language to simplify complex concepts. Share examples where you effectively walked clients through processes step-by-step, ensuring they feel informed and comfortable with each aspect, forming a solid foundation of trust.

Discuss how CRM tools are critical for managing client relationships, tracking interactions, and forecasting sales. Provide examples of how you've leveraged CRM systems to enhance efficiency and communication, ultimately leading to better sales outcomes.

Explain your approach to prioritizing the sales pipeline based on factors such as deal size, stage in the sales process, and estimated closing probability. Detail how this strategic prioritization enables you to focus on high-impact opportunities while ensuring timely follow-ups.

A great Account Executive should possess excellent communication and interpersonal skills, resilience, and a customer-centric mindset. Stress the importance of being adaptable and continuously learning from both successes and setbacks, aimed at building sustainable, long-term relationships with clients.