Clinical Account Specialist - Home Health

As a Clinical Account Specialist in San Marcos, you will utilize your nursing background to drive home health sales, foster relationships with key referral sources, and manage growth in the New Braunfels area. Your responsibilities will include making effective sales calls, conducting presentations, and maintaining communication with physicians and community agencies to boost referral rates.

To qualify for the Clinical Account Specialist position at our agency in San Marcos, you need to be a Licensed Vocational Nurse (LVN) or Registered Nurse (RN) with at least two years of experience in home care sales or a related field. Additionally, a bachelor's degree in marketing or a related field is preferred, along with proficiency in Microsoft programs and CRM solutions.

The Clinical Account Specialist position in San Marcos offers a competitive salary along with a bonus structure that rewards your efforts in driving home health sales and referral growth. Specific salary details will be discussed during the interview process to ensure transparency and alignment with your experience.

Essential functions of the Clinical Account Specialist include developing and implementing territory plans, building relationships with medical providers, and maintaining professional knowledge of services. You will also engage with patients and families to address their home care needs while collaborating with your team to ensure effective service delivery.

Teamwork is at the heart of the Clinical Account Specialist position. You'll collaborate closely with colleagues and various departments, sharing insights and strategies. This collaborative spirit ensures that everyone is aligned on our mission to enhance patient care and drive business growth while accepting constructive feedback to foster a supportive environment.

Be prepared to discuss your specific experiences in home health sales, highlighting your achievements in driving referral growth and establishing partnerships. Include metrics or results where possible to showcase your successes.

Describe your approach to building relationships, emphasizing your communication skills, follow-up strategies, and how you maintain these connections over time. Providing examples of successful outcomes will strengthen your response.

Share a specific example of a challenge you faced in home health sales, detailing the steps you took to overcome it, the outcome, and what you learned from the experience. This demonstrates your problem-solving skills.

Discuss your strategies for staying informed, such as attending industry conferences, subscribing to relevant journals, or networking with peers. Highlight any specific resources you utilize to keep your knowledge current.

Explain your goal-setting process, including how you determine achievable targets and the specific strategies you employ to meet and exceed them. Use examples to illustrate your mindset and methods.

Focus on your commitment to open communication and collaboration. Describe how you would approach the discussion, seeking to understand their perspective while finding a compromise that serves the team’s goals.

Emphasize the importance of follow-up in maintaining relationships and capturing referrals. Share your methods for tracking follow-up activities and how this impacts your success in sales.

Communicate your understanding of various audiences and how you adjust your messaging to resonate with them. Provide examples of how you’ve customized your presentations based on the audience’s interests or concerns.

Discuss your familiarity with CRM systems, including specific platforms you have used. Highlight how you leverage these tools for tracking interactions, managing leads, and reporting on sales activities.

Share your passion for home health care and how it aligns with your values and career goals. Mention what specifically attracts you to this agency, such as its mission, community involvement, or reputation in the industry.