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Principal Application Specialist

Job Description

  • Collaborate and lead the technical architecture discussions for Research and development clinical applications i.e CTMS, eTMF, Clinical Trial Transparency and Reporting tools.
  • Assess the technical dependency, resourcing, risks, integration, upgrade, data & data center migration for clinical applications.
  • Requirement assessment, analysis, development, and resource planning for integration of new business requirements.
  • Co-ordination between business teams, internal and external technology teams, facilitate troubleshooting for complex technical issues, conduct POC’s, and provide solutions.
  • Provide inputs to project planning, timeline, and resourcing.
  • Responsible to ensure all the applications are compliant as per industry and organizational needs and processes (GxP, SOPs, SDLC, etc.)
  • Engage and support MSP staff as required in day-to-day operations.
  • Drive clinical application migration, enhancement, development, retirement and ensure organization’s process followed.
  • Participate in enterprise-wide IT initiatives (i.e., IT Security, Platform Upgrades, Infrastructure update and upgrades), evaluate and plan the impacts on clinical systems, aligned the support team, and contribute to its success.
  • Work with SaaS vendors to identify issues, fix them timely and address any security related issues. Maintain a good relationship with the SaaS vendors.
  • Create, review, approve and maintain an informational IT knowledge base containing documentation of applications, policies, procedures, infrastructure, and other critical technology assets.
  • Establish application SOP., Runbook, and Work Instruction documents and ensure support team follows change management processes.
  • Provide technical assistance to support analysts for managed applications.
  • Ensure routine maintenance tasks and system administrative activities are running smoothly to maintain reliable and effective operation of all applications.
  • Drive the implementation of the IT vision and strategy for R&D.
  • Participate in problem resolution related to clinical application issues across business units and regions, which includes working with business colleagues, business-facing IT colleagues, infrastructure teams, external partners, and/or vendors.
  • Drive the implementation of the IT vision and strategy for R&D.
  • Work with BA and IT System Owner on projects such as application upgrade, patching and enhancements.
  • Lead and prepare support go live for all project and ensure the project to support transition occurs smoothly.
  • Manage production deployment of application patches and upgrades, including communications to users.
  • Ensure change management processes are continuously followed to maintain a stable production environment.
  • Sustain Software Development Life Cycle (SDLC) management through routine systems health assessment, maintenance of high-quality documentation, and real time license management.

Position requires travel 5% (100% domestic travel and 0% international travel).

May telecommute up to 30%.

Qualifications

Minimum Requirements:

Employer will accept a Bachelor’s degree (or foreign equivalent) in Computer Science or related field and 10 years of experience in the job offered or in a Principal Application Specialist-related occupation.

  • 7 years of experience in the field of Information Technology.
  • 4 years of experience in R&D IT working in Biotech Company.
  • 4 years of experience in working in onshore/offshore environment.
  • 3 years of experience working with Pharmaceutical GxP environment.
  • 3 years of experience in working and supporting on CTMS, eTMF and reporting tools R&D Clinical applications.

Salary: $172,744/year - $183,500/year      

Additional Information

All your information will be kept confidential according to EEO guidelines.

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

 

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Average salary estimate

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What You Should Know About Principal Application Specialist, Biogen

Join Biogen as a Principal Application Specialist in Cambridge, MA, where you will play a pivotal role in shaping the future of our clinical applications! In this dynamic position, you'll collaborate with teams to lead technical architecture discussions around our cutting-edge tools such as CTMS, eTMF, and Clinical Trial Transparency. Your expertise will be essential in assessing technical dependencies and ensuring seamless integration of new business requirements, while remaining compliant with industry standards. You’ll also work closely with both internal and external tech teams to troubleshoot complex challenges. Your communication skills will shine as you coordinate with business units, manage project plans, and guide your colleagues during transitions. Plus, you’ll have the opportunity to partner with SaaS vendors, keeping everything running smoothly while maintaining great relationships. At Biogen, we pride ourselves on fostering a culture of inclusion and innovation, making this not just a job, but a chance to truly make a difference. If you’re looking for a role where you can contribute to life-changing medicines and drive IT strategies for R&D, then this is the opportunity for you!

Frequently Asked Questions (FAQs) for Principal Application Specialist Role at Biogen
What are the main responsibilities of a Principal Application Specialist at Biogen?

As a Principal Application Specialist at Biogen, your primary responsibilities include leading architectural discussions around clinical applications, assessing technical dependencies, and facilitating troubleshooting of complex issues. You will coordinate between business teams and technology teams, oversee the integration of new requirements, and ensure compliance with industry standards like GxP and SOPs.

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What qualifications are required for the Principal Application Specialist position at Biogen?

To qualify for the Principal Application Specialist role at Biogen, candidates should hold a Bachelor’s degree in Computer Science or a related field, and possess at least 10 years of experience in a related occupation. Important experiences include 7 years in Information Technology, 4 years in R&D IT within a Biotech company, and experience with clinical applications such as CTMS and eTMF.

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How does the Principal Application Specialist role at Biogen contribute to clinical applications?

The Principal Application Specialist at Biogen plays a critical role in enhancing clinical applications by driving their migration, upgrades, and ensuring they meet organizational standards. You will assess project impacts, coordinate IT initiatives, and work with SaaS vendors to address issues, making your contributions vital for successful clinical trials.

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What is the expected salary range for a Principal Application Specialist at Biogen?

The salary range for the Principal Application Specialist position at Biogen is between $172,744 and $183,500 per year, reflecting the expertise and responsibilities associated with this key role.

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What is the company culture like for the Principal Application Specialist at Biogen?

At Biogen, the company culture emphasizes inclusion, belonging, and innovation. As a Principal Application Specialist, you will work alongside talented individuals dedicated to delivering life-changing medicines, in an environment that values diverse backgrounds and collaborative efforts.

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Common Interview Questions for Principal Application Specialist
Can you explain your experience with GxP compliance in clinical applications?

When answering this question, highlight specific instances where you ensured compliance in your previous roles. Discuss your familiarity with SOPs and how you maintain the integrity of clinical data and processes related to GxP requirements.

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How do you approach troubleshooting complex technical issues in clinical applications?

Demonstrate your problem-solving skills by discussing a systematic approach to troubleshooting. Mention tools or methods you use to diagnose issues and provide relevant examples where your intervention solved a problem effectively.

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Describe your experience leading technical discussions in a team setting.

When answering, reflect on your ability to facilitate discussions among diverse stakeholders. Highlight instances where your leadership yielded successful outcomes, ensuring all voices were heard while guiding the team towards effective decisions.

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What project management tools do you find most effective for overseeing IT initiatives?

Share your experience with various project management tools and how they contributed to project success. Explain how these tools have helped you manage resources, timelines, and documentation in clinical application projects.

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How do you ensure continuous improvement and innovation in clinical application processes?

Talk about methods you implement for gathering feedback and identifying areas for enhancement. Describe any initiatives you've led that resulted in improved efficiency or quality in clinical application processes.

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What strategies do you use to manage relationships with SaaS vendors?

Discuss your approach to building strong partnerships with SaaS vendors, including regular communication, setting clear expectations, and addressing issues proactively. Use examples to illustrate the positive outcomes from these relationships.

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How do you stay current with technological advancements in clinical applications?

Talk about your continuous learning habits, such as attending industry conferences, participating in webinars, or pursuing relevant certifications. Emphasize the value you place on staying informed to drive innovation in your role.

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Can you give an example of a successful project you led related to clinical applications?

Prepare a case study of a specific project, outlining your role, the challenges faced, the solutions you implemented, and the outcomes achieved. Highlight quantitative results wherever possible to support your narrative.

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How do you prioritize tasks when managing multiple projects?

Explain your organizational skills and prioritization techniques, like using a prioritization matrix or digital tools. Discuss how you've balanced different projects in the past and maintained progress on all fronts.

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What do you see as the biggest challenges facing clinical application specialists today?

Demonstrate your industry knowledge by identifying current challenges, such as managing data security, staying compliant with evolving regulations, or integrating new technologies. Offer thoughtful insights into how these challenges can be addressed.

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DATE POSTED
April 4, 2025

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