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Senior Facilities Business Relationship Manager (Seattle)

Senior Facilities Business Relationship Manager (Seattle)

Company:

The Boeing Company

We are seeking a Senior Facilities Business Relationship Manager (BRM) - Level L. This position within our Global Real Estate and Facilities (GREF) organization serves as the business facing representative for all aspects of Enterprise Services at the Boeing Seattle Delivery Center, specifically for Boeing 737 Paint and Delivery Operations. While the primary work location is Seattle, Washington, this role requires regular domestic travel to remote locations affiliated with the business in the region, up to 25%.

As a Business Relationship Manager (BRM), you will act as a strategic partner to business leadership teams, embodying a culture of quality, safety, and service excellence. You will serve as the liaison between the Enterprise Services organization and our business partners, effectively communicating about facilities support activities and our overarching facilities strategy. Your role will require a deep understanding of the business partners' strategies, including production targets, new business capture, and financial objectives, and how these impact the facilities organization.

In addition, you will lead as a liaison between the Enterprise Services organization and business partners, supporting requests for studies and projects driven by their needs. You will gather requirements from the business and collaborate with our various Centers of Expertise (COEs) to identify optimal solutions. Your ability to facilitate reviews of these solutions with business partners for approval and alignment will be crucial, as will your collaboration with the COEs to ensure successful execution of the selected options.

The BRM role is integral to the annual budget development process, where you will identify business requirements and priorities, providing this information to our GREF organization. While this position may have few to no direct reports, proficiency in leading through influence is critical. You will partner closely with the service delivery COEs to ensure that business requirements are met. You will collect strategic insights about the businesses you support and work collaboratively with Enterprise Services leadership to identify strategies for enhancing our service organization and business capability.

Collaboration in strategic and operational planning with the executive team, COE partners, and operational leadership will be critical to your success. The GREF organization supports Boeing’s extensive domestic and international footprint as part of the Enterprise Services function, which also encompasses Indirect Supply Chain, Executive Flight Operations, and Executive Protection. As Boeing continues to grow, we are committed to building high performing teams and leaders with growth mindsets, anticipating and adapting to the needs of the company.

This position will integrate the services of Centers of Expertise: Engineering & Technology, Facilities Management, Global Real Estate, Planning & Asset Management, and Project & Construction Management. While the COE teams are responsible for delivering services, the BRMs ensure alignment on the right services and priorities for the businesses. This highly collaborative role within a matrixed organization requires excellent teaming, verbal and written communication skills, a commitment to service culture, and a proactive approach to overcoming challenges.


Position Responsibilities:

  • Represent Enterprise Services on Business / Division Leadership teams

  • Forge relationships with business leaders and partner for best value / best of Boeing solutions for business teams

  • Participate on business capture teams to identify real property requirements and to help identify solutions

  • Collaborate with other Business Relationship Managers to identify synergies across the Enterprise to provide more value to the business

  • Identify, develop, and implement Lean strategies to simplify service delivery and the service experience for our business partners

  • Drive and influence change; demonstrate leading through influence, leaning in to candid conversations

  • Lead, motivate, consult, and support teams and managers in conflict management, collaboration, culture & talent development

  • Responsible for the related facilities budgets at all regional locations

Basic Qualifications (Required Skills/Experience):

  • Bachelor's degree or higher

  • 3+ years of experience as a customer facing focal or strategic business partner/leader

  • 3+ years of experience in teaching, coaching, developing others and owning commitments

  • Experience developing and managing budgets

  • Experience in program management best practices

  • Experience prioritizing projects in a fast paced, dynamic environment

Desired Qualifications (Preferred Skills/Experience):

  • Experience working in an industry Business Relationship Manager function

  • Experience leading process improvement and Lean strategic initiatives

  • Commitment to continuous learning

  • Experience managing metrics to drive data solutions/decisions

  • Experience in systems thinking and value stream management

  • Experience in facilities operations/management

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $143,650 - $194,000

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Average salary estimate

$168825 / YEARLY (est.)
min
max
$143650K
$194000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Facilities Business Relationship Manager (Seattle), Boeing

Join The Boeing Company as a Senior Facilities Business Relationship Manager in Seattle! If you are ready to take on a pivotal role within our Global Real Estate and Facilities (GREF) organization, this is your chance to shine. As a Senior Facilities BRM, you'll be the main point of contact for the Enterprise Services regarding all aspects tied to the Seattle Delivery Center, especially focusing on the Boeing 737 Paint and Delivery Operations. This isn't just a desk job; you’ll be engaging with high-level business leaders, understanding their strategies, and aligning them with our facilities goals. Your work will involve regular travel, up to 25%, to various locations across the region, ensuring you keep a pulse on what’s happening in our facilities. You'll lead efforts to streamline our service delivery, work closely with various Centers of Expertise, and play a key role in budget and strategic planning processes. To succeed, you need excellent communication skills, a knack for building relationships, and the ability to influence decisions, even without direct reports. If you have a passion for facilities management and want to be part of a team that values quality, safety, and excellence, this role offers an exciting opportunity to drive change and make a real impact in a dynamic environment. Your journey with Boeing awaits!

Frequently Asked Questions (FAQs) for Senior Facilities Business Relationship Manager (Seattle) Role at Boeing
What are the main responsibilities of a Senior Facilities Business Relationship Manager at The Boeing Company?

As a Senior Facilities Business Relationship Manager at The Boeing Company, you will act as a liaison between the Enterprise Services organization and business partners. Your responsibilities include understanding the business strategies, collaborating with Centers of Expertise to align service delivery, managing budgets, and supporting operational planning. Additionally, you will lead initiatives to enhance service quality and drive budget development efforts by gathering and prioritizing business requirements.

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What qualifications are required for the Senior Facilities Business Relationship Manager position at Boeing?

To apply for the Senior Facilities Business Relationship Manager position at Boeing, you need a Bachelor’s degree or higher, along with at least three years of experience in customer-facing roles or as a strategic business partner. Previous experience in budget management and program management best practices is essential. Ideal candidates will also have experience leading strategic initiatives and a commitment to continuous learning.

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What skills are important for a successful Senior Facilities Business Relationship Manager at Boeing?

Successful Senior Facilities Business Relationship Managers at Boeing need excellent communication skills, both written and verbal, and the ability to collaborate effectively across teams. Skills in relationship building, strategic thinking, and a proactive approach to problem-solving are crucial. Additionally, understanding budget management and experience in facilities operations will greatly enhance your success in this role.

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Is travel required for the Senior Facilities Business Relationship Manager position at The Boeing Company?

Yes, the Senior Facilities Business Relationship Manager position at The Boeing Company requires regular travel of up to 25%. This travel is essential for liaising with various business partners and overseeing facilities operations across different locations associated with the Seattle Delivery Center.

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How does the Senior Facilities Business Relationship Manager contribute to Boeing's corporate culture?

The Senior Facilities Business Relationship Manager plays a vital role in upholding Boeing's corporate culture by fostering a commitment to quality, safety, and excellence. Your interactions with business leaders help align facilities support with their values and goals, ensuring that the services provided meet the evolving needs of the organization while promoting a collaborative and service-oriented environment.

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Common Interview Questions for Senior Facilities Business Relationship Manager (Seattle)
Can you describe your experience in facilities management?

Discuss specific projects or roles where you managed facilities operations, focusing on how you enhanced service delivery or resolved challenges. Highlight any metrics you tracked and improvements made, showcasing your impact on the organization.

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How do you prioritize tasks in a fast-paced environment?

Illustrate your method for prioritizing tasks, perhaps by discussing a project where you managed competing deadlines. Emphasize your ability to assess situations and make quick decisions based on urgency and importance.

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What strategies do you use to forge relationships with business leaders?

Share examples of how you have built strong relationships in past roles. Discuss the importance of active listening, regular check-ins, and understanding their business goals to position yourself as a trusted partner.

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Describe how you gather requirements from business partners?

Explain your approach to gathering requirements, including techniques like interviews, workshops, and surveys. Highlight your method for ensuring you fully understand their needs and how you follow up with them for validation.

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Can you give an example of a time you influenced a decision without direct authority?

Provide a specific instance where you successfully influenced a decision-making process. Focus on the relationship-building strategies and data you presented to support your position, reinforcing your role as a valuable partner.

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How do you approach budget management and financial oversight?

Discuss your experience with budget creation and management, including any software tools you’ve used. Highlight your analytical skills and how you monitor expenditures to ensure alignment with business goals.

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What Lean strategies have you implemented in your previous roles?

Detail specific Lean initiatives you've undertaken to improve service delivery. Discuss the impact of these strategies on efficiency and how you communicated changes to stakeholders.

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How do you handle conflicts within a team?

Describe your approach to conflict resolution, including techniques such as mediation and open communication. Share a brief example to illustrate how you successfully resolved a conflict and improved team dynamics.

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What makes you a good fit for the Senior Facilities Business Relationship Manager role at Boeing?

Articulate your understanding of Boeing's values and how your skills, experiences, and career aspirations align with the company's goals. Mention any specific experience relevant to the aircraft industry and facilities management.

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What is your understanding of Facilities Management within the real estate context?

Discuss your knowledge of facilities management challenges in the real estate sector. Explain how understanding market trends and facility needs is essential for effective management and support of business operations.

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The story of our company is woven together from thousands of individual stories of engineers and technicians. Scientists and thinkers. Innovators and dreamers. Equity, diversity and inclusion are crucial to our employees, our stakeholders, and our...

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