Job details

Router

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Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.

Responsibilities:

Be a back up to the dispatcher
Work with the Engineering and Product Team to prepare and improve school bus routes.
Work cross functionally with internal teams and external customer staff to maintain the routes during the school year keeping user experience, efficiency and accuracy in mind
Will learn and work with Zūm routing and scheduling software to improve the accuracy of routing system
Work with the operations team in establishing reports to measure operating metrics such as driver hours, miles and on-time performance
Meets with school officials as needed to keep routes current and accurate
Critically analyze daily schedules in support of on-time performance, efficient routing, and productivity objectives.
Monitor demand throughout the day and adjust run times and breaks as needed. Communicate run-time adjustments to dispatchers in a timely manner.
Run appropriate internal reports throughout the day and at the end of the day and week to check for issues such as conflicts and delays and make necessary corrections.
Provide timely feedback to supervisor/manager on issues and recommendations for improvement.
Perform other related duties as assigned.

Requirements:

Knowledge of the greater local area
To be subject to a pre-employment background check and drug screen.
Excellent computer skills are necessary and the ability to learn Zūm's dashboard and software.
Must have experience of different levels of work at a school bus yard including experience of routing and having managed more than 50 school bus operations.
The ability to communicate effectively and understandably, both orally and in writing; take instructions or direction from members of the team including yard staff, drivers, and ops managers
The ability to work in a fast-paced environment; pay attention to detail; handle stress; manage multiple duties or assignments; sit or stand at a workstation for extended periods of time.
To possess excellent interpersonal skills, good problem solving and analytical skills necessary to gather and interpret data, have good organizational skills and be able to prioritize work.

$30 - $35 an hour

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in $30 - 35/hr.

Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Zūm Glassdoor Company Review

4.7

Zūm DE&I Review

4.9

CEO of Zūm

Ritu Narayan

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Average salary estimate

$67600 / YEARLY (est.)

min

max

$62400K

$72800K

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What You Should Know About Router, Zūm

If you're looking to jump into an impactful role, consider joining Zūm as a Router in sunny Palm Springs, CA! Zūm is revolutionizing student transportation, creating a cutting-edge platform that prioritizes the well-being of children and their families. As a Router, you'll play a vital role in this mission by supporting our dispatch team and working closely with our Engineering and Product teams to optimize school bus routes. Your job will involve analyzing schedules daily, adjusting routes as demand changes, and communicating with our dedicated driver team to ensure everything runs smoothly. You'll also tackle tasks like monitoring performance metrics and providing crucial feedback for continuous improvement. Whether you’re checking in with school officials or using our innovative routing software, every day brings exciting challenges that require your keen problem-solving skills and attention to detail. Zūm values your expertise—especially if you have experience managing school bus operations! Join us for a chance to work in a fast-paced, rewarding environment where your contributions truly matter. Plus, with a competitive salary of $30-$35 an hour and benefits like health insurance, a 401(k), and generous vacation time, you’ll find that Zūm is a fantastic place to further your career while making a positive impact in your community.

Frequently Asked Questions (FAQs) for Router Role at Zūm

What are the key responsibilities of a Router at Zūm?

As a Router at Zūm, you will be responsible for supporting the dispatch team, optimizing school bus routes alongside our Engineering and Product teams, and ensuring efficient service throughout the school year. You’ll analyze daily schedules for on-time performance and communicate necessary adjustments to the driver team, all while maintaining an excellent user experience.