SALES COORDINATOR

As a Sales Coordinator at Boyd Gaming Corporation, your main responsibilities will include administrative support, generating banquet event orders (BEOs), scheduling client appointments, and ensuring seamless communication between clients and the various in-house departments. You'll be organizing all aspects of client events and providing crucial information about our offerings to ensure satisfaction.

To apply for the Sales Coordinator position at Boyd Gaming Corporation, you typically need a minimum of two years of experience in administration or a related field. Key qualifications include strong communication skills, proficiency in Microsoft Office, an ability to manage multiple tasks effectively, and exceptional organizational skills. Flexibility in working shifts is also essential.

In the Sales Coordinator role at Boyd Gaming Corporation, you are integral to building and maintaining client relationships. You will act as a liaison between clients and our culinary team, ensuring that all client requests and complaints are addressed professionally and promptly. Your role includes providing essential information and support throughout the entire event planning process.

A typical day for a Sales Coordinator at Boyd Gaming Corporation involves a mix of client interactions, administrative duties, and teamwork. You may spend the morning answering phone calls, scheduling tours, and preparing documentation like BEOs. The afternoon might focus on meetings with the F&B Leadership and attending planning sessions to discuss upcoming events and any necessary adjustments.

Critical skills for success as a Sales Coordinator at Boyd Gaming Corporation include effective communication, attention to detail, and the ability to manage various tasks simultaneously. Strong typing and computer skills, proficiency in office software, excellent customer service abilities, and experience in project management are vital in ensuring that events meet client specifications.

To effectively answer this question, focus on your ability to assess the urgency and importance of tasks. Describe how you might use tools like to-do lists or project management software to organize your work, ensuring that client needs are always met promptly.

Share a specific instance where you managed a challenging client interaction while remaining calm and professional. Highlight your communication and problem-solving skills, explaining how you resolved the situation to the client's satisfaction.

Discuss various approaches you can take to build client relationships, such as networking, attending industry events, and utilizing social media for outreach. Emphasize the creative ways you might leverage existing client feedback and referrals to attract new clients.

Explain your methodical approach to gathering client specifications and how you double-check your work for accuracy. You might discuss using templates, software, and constant communication with clients to clarify any details.

Your response should reflect your passion for the hospitality and entertainment industry, mentioning specific attributes of Boyd Gaming Corporation that appeal to you. Focus on your enthusiasm for contributing to their mission and being part of a reputable team.

Discuss your familiarity with key tools such as Microsoft Office, Delphi, or AS/400, along with any additional software platforms you've used in past administrative roles. Emphasize your quick learning ability and adaptability to new technologies.

Highlight your multitasking and time management skills, mentioning techniques you use to stay focused and organized. For instance, talk about how you prioritize requests based on urgency and set reminders to ensure all clients feel valued.

Outline various communication channels you would use, such as emails, phone calls, and in-person meetings. Explain how you would ensure transparency and keep clients updated on their event status or changes to plans.

Assert the significance of teamwork in coordinating successful events by working together with different departments. Discuss how collaboration with culinary, sales, and event teams ensures that all client expectations are met.

Mention resources you use to keep informed about the industry, such as reading relevant publications, attending workshops, or participating in industry conferences. Highlight your commitment to professional development and adaptation to trends.