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Lifecycle Marketing Associate, Education

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.


Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban Notable Capital, and others.


Who You Are

Brightwheel is seeking a creative and customer-centric Lifecycle marketer to join the Marketing team. You will lead lifecycle campaigns and nurtures for our Education team, and you’ll drive customer value so more early education programs use Experience Curriculum products. This means you’ll enable teachers to get precious hours back and you’ll enable programs to deliver higher quality learning.


The ideal candidate will have both marketing and early education expertise. You should be scrappy yet detailed-oriented, and you should be eager to dive in to make an impact on the early education industry. This marketer with have a tremendous impact building lifecycle strategies for Experience Curriculum from the ground up.


What You’ll Do
  • Drive end-to-end strategies to engage existing Experience Curriculum customers and reinforce value to increase retention
  • Build and publish email campaigns in HubSpot, including a monthly customer newsletter
  • Collaborate with Content Marketing on social engagement strategies
  • Win back previously churned customers by reinforcing product value and driving awareness of new offerings
  • Optimize website and Help Center to make customer resource pages more user-friendly and visible
  • Jump in to support various marketing initiatives as a key member of the Lifecycle & Customer Marketing team


Qualifications, Skills, & Abilities
  • 2+ years of marketing experience with a track record of launching successful campaigns 
  • 1+ years experience in Early Education as an administrator, educator, or partner
  • Excellent writing skills and attention to detail
  • Scrappy, proactive team member who is highly collaborative and gets things done 
  • Track record of consistently delivering excellent results in a fast-paced environment
  • Growth mindset with results-driven approach to work (testing, measuring, iterating)
  • Mastery of at least one marketing communication tool such as HubSpot, ActiveCampaign, Braze, Mailchimp, or Intercom


$58,000 - $95,000 a year
Competitive Earnings:
Brightwheel offers competitive compensation, benchmarked against similar-stage growth companies. We set standard compensation ranges based on function, level, and geographic location. If you have questions about the compensation band for your region, please ask your recruiter.

Equity & Ownership:

We believe in empowering our employees as stakeholders in brightwheel’s success. As an equity holder, your financial upside grows alongside the company’s achievements, offering a truly meaningful and compelling long-term opportunity.


Premium Benefits & Wellness Support:

We want our team members and their families to thrive. We support this through:

--Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families 

--Generous Paid Parental Leave for growing families

--Flexible Paid Time Off (PTO) to recharge and relax

--401(k) Enrollment to help you plan for the future

--Monthly Wellness & Productivity Stipend to support your well-being


Work-Life Flexibility:

We are a fully remote company, giving you the flexibility to work from where you thrive. Say goodbye to the commuting hassle and reclaim valuable time for what matters most.


Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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CEO of Brightwheel
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Average salary estimate

$76500 / YEARLY (est.)
min
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$58000K
$95000K

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What You Should Know About Lifecycle Marketing Associate, Education, Brightwheel

Join Brightwheel as a Lifecycle Marketing Associate in the Education team, and help us make high-quality early education accessible to every child! Our mission is driven by a passion for supporting teachers and engaging parents, while also empowering the small businesses that are the backbone of the $175 billion early education sector. In this fully remote role, you'll spearhead lifecycle campaigns that nurture existing customers and highlight the value of our Experience Curriculum products. With at least 2 years of marketing experience under your belt and a background in Early Education, you'll have the creative freedom to design and implement effective strategies that enhance customer engagement and retention. Collaborating closely with the Content Marketing team, you'll craft newsletters in HubSpot and win back previously churned customers by reinforcing our product's unique value. Attention to detail, a proactive approach, and a growth mindset are essential as you strive to create user-friendly resources on our website and Help Center, driving higher-quality learning outcomes for educators and families alike. If you're ready to make a significant impact on early education and thrive in a flexible, supportive work environment, we encourage you to apply!

Frequently Asked Questions (FAQs) for Lifecycle Marketing Associate, Education Role at Brightwheel
What are the primary responsibilities of a Lifecycle Marketing Associate at Brightwheel?

As a Lifecycle Marketing Associate at Brightwheel, your primary responsibilities will include leading lifecycle campaigns to engage existing Experience Curriculum customers, crafting email campaigns in HubSpot, collaborating with the Content Marketing team on social engagement strategies, and optimizing website resources. You'll also work to win back previously churned customers by demonstrating the value of our products and assisting with various marketing initiatives.

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What qualifications are required for the Lifecycle Marketing Associate position at Brightwheel?

To qualify for the Lifecycle Marketing Associate position at Brightwheel, candidates should have at least 2 years of marketing experience, with a proven record of launching successful campaigns. A minimum of 1 year working in the Early Education sector as an administrator, educator, or partner is also required. Strong writing skills, an eye for detail, and proficiency in marketing communication tools like HubSpot are essential to succeed in this role.

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How does Brightwheel support the career development of Lifecycle Marketing Associates?

Brightwheel supports the career development of Lifecycle Marketing Associates through opportunities for hands-on experience in a dynamic environment, access to professional training, and a strong culture of collaboration. Employees are encouraged to take ownership of their roles and contribute ideas that can lead to personal and professional growth within the company.

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What kind of growth opportunities are available for someone in the Lifecycle Marketing Associate role at Brightwheel?

At Brightwheel, a Lifecycle Marketing Associate has opportunities for significant growth as the role involves building lifecycle strategies from the ground up. Successful candidates can expect to expand their skills in campaign management, customer engagement, and strategic marketing, potentially leading to higher roles within the Marketing team or other departments as they demonstrate results and impact.

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What benefits does Brightwheel offer to its Lifecycle Marketing Associates?

Brightwheel offers a comprehensive benefits package for its Lifecycle Marketing Associates, including healthcare coverage valued at over $15,000, generous paid parental leave, flexible paid time off, 401(k) enrollment, and a monthly wellness stipend. The remote work environment also allows for greater work-life balance and flexibility.

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Common Interview Questions for Lifecycle Marketing Associate, Education
Can you describe your experience with lifecycle marketing strategies?

In answering this question, focus on specific strategies you've implemented in past roles. Discuss the types of campaigns you led, the tools you used (like HubSpot), and any measurable outcomes you achieved in terms of customer engagement and retention.

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How do you approach understanding customer needs in a lifecycle marketing role?

It's important to highlight your methods for gathering customer feedback, analyzing data, and using this information to tailor your marketing strategies. Mention tools like surveys or analytics platforms that help you gain insights into customer preferences.

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What tools or software do you prefer using for email marketing, and why?

Discuss your familiarity with marketing tools such as HubSpot, Mailchimp, or similar platforms. Emphasize specific features that you find effective, such as automation, segmentation, or analytics capabilities, and your experience in utilizing them to drive successful campaigns.

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Describe a successful campaign you have managed from start to finish.

When responding to this question, outline the campaign objectives, how you planned and executed the strategy, the channels used, and the results achieved. Providing metrics or specific growth percentages will strengthen your example.

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How do you measure the success of a lifecycle marketing campaign?

Be prepared to discuss key performance indicators (KPIs) you track, such as open rates, click-through rates, and customer retention metrics. Explain how you use this data to analyze the campaign's effectiveness and make necessary adjustments.

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How would you win back a previously churned customer?

Talk about your approach to re-engaging churned customers. Focus on understanding why they left, communicating product improvements, and offering incentives or personalized messages to encourage their return.

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What challenges have you faced in previous marketing roles, and how did you overcome them?

Share a specific challenge related to lifecycle marketing, such as low engagement rates or a hard-to-reach audience. Discuss your thought process, the solutions you implemented, and the resultant successes to show resilience and problem-solving skills.

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Can you explain how collaboration with other teams impacts lifecycle marketing initiatives?

In your answer, stress the importance of teamwork across departments such as Content Marketing, Sales, and Customer Support. Share examples of how collaborative efforts created cohesive strategies that enhanced customer experiences.

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What motivates you to work in the education sector?

Express your passion for early education and how you believe that effective marketing can help enhance educational outcomes. Tie this motivation back to your personal experiences or the positive impact that education can have on communities.

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Where do you see yourself within the Lifecycle Marketing team in the next few years?

Discuss your career aspirations related to the Lifecycle Marketing role, emphasizing goals like leading larger campaigns, mentoring new team members, or taking on additional responsibilities to contribute to the team's success and the company’s mission.

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Brightwheel is the leading platform for early education that combines SaaS, Payments, and a consumer-like daily experience.

192 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Empathetic
Mission Driven
Customer-Centric
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Mental Health Resources
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 27, 2025

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