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Scrum Master (Hybrid, flexible options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking a Scrum Master to join our team! The Scrum Master will lead Broadridge in using Scrum framework within teams to deliver high impact value to the organization. This role is responsible for facilitating the successful delivery of highly visible, complex projects in support of Broadridge’s technology product development teams. We need someone to lead a full Agile team (5-9 members) through the full Agile process lifecycle.

The ideal candidate will provide mentorship on agile processes and leading agile ceremonies and other team meetings. They will partner with the Product Analyst / Owner, and will assure teams are effectively managing the backlog requirements and that the team is meeting sprint objectives while removing any blockers or impediments.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work from home.

Responsibilities:

  • Directs Associate level Scrum Masters and leads setting up of “best practices” to exemplify the values and principles of Agile and Scrum

  • Mentors the project Scrum team to exemplify the values and principles of Agile and Scrum with coaching provided by the Sr. Scrum Master, Professional Scrum Master, or Release Train Engineers.

  • Acts as a Servant-Leader and Coach capacity to the Scrum team and ensures that the Scrum team adheres to the organization’s defined processes and practices; helps guide Product Owner and Development team to adopt mature Agile/Scrum standard methodologies

  • Facilitates Agile processes including: sprint iteration planning, backlog refinement, daily stand-ups, sprint demo and retrospectives and release planning

  • Ensures successful completion of assigned projects and programs through effective facilitation and leadership

  • Facilitates the removal of team level impediments and raises non-team level blockers to conclusion

  • Manages release plans, iteration plans, forecasting and status reporting for the designated projects

  • Ensures user stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities

  • Support risk and issue identification, and mitigation activities with the agile team including raising those in a proactive and professional fashion, when appropriate

  • Encourages collaboration and proactively seeks opportunities to improve collaboration between distributed teams and other support teams

  • Facilitates periodic Reviews and Retrospectives by tracking report status through consistent, standardized dashboards and metric reporting

  • Improve transparency and visibility across the Broadridge organization within and outside of the team

  • Build a safe and trusting environment where conflicts can be managed effectively and professionally

  • Shields the team from external interruptions that can derail the team’s progress

  • Ensures transparency within, and external to the team around the project's goals and progress

Required Qualifications:

  • Bachelor’s degree required

  • 2-5 years of Scrum Master Experience with a Software Development team

  • 5+ years of project management experience in the financial services or technology industry

  • 5+ years experience managing multiple/combined complex projects in a successful program

  • Knowledge and experience with Agile techniques – Automated Testing, Agile Central, User Stories, TDD, Continuous Integration, Testing, Pairing, Agile Games, etc.

  • Scrum Alliance CSM (required) CSP certification or PMI’s Agile Certified Professional (ACP)Scrum Alliance CSM (required) CSP certification or PMI’s Agile Certified Professional (ACP)

  • Process management

  • Ability to work under tight deadlines

  • Consensus building and negotiating skills

Salary range $90,000.00-$95,000.00. Bonus Eligible.  

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings

#LI-MJ1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

US applicants: Click here to view the EEOC "Know Your Rights" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

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Average salary estimate

$92500 / YEARLY (est.)
min
max
$90000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Scrum Master (Hybrid, flexible options), Broadridge

Join the innovative team at Broadridge as a Scrum Master in Edgewood, NY, where our core mission is to empower others! In this role, you'll take the lead in implementing the Scrum framework, guiding our talented Agile teams to effectively deliver high-impact technology product development projects. You'll be the backbone of our process, working closely with the Product Owner to ensure that Scrum teams are aligned on project backlog requirements and sprint objectives. Not only will you facilitate Agile ceremonies, but you'll also provide mentorship, leading by example to instill Scrum values and principles within your teams. At Broadridge, we pride ourselves on our collaborative culture. You'll get the chance to work with a dedicated group of 5-9 members, fostering collaboration both onsite and remotely. With a hybrid work model in place, you’ll enjoy the flexibility to balance your work and personal commitments. To succeed as a Scrum Master, you should have a solid background as a Scrum Master in a software development environment, along with proven project management experience in technology or financial services. Your expertise in Agile methodologies will be critical in guiding teams to overcome obstacles and maintain progress. This is not just a job; it’s an opportunity to shape the future of how we work together and make impactful contributions at Broadridge. If you're looking to advance your career while helping others grow, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Scrum Master (Hybrid, flexible options) Role at Broadridge
What responsibilities will a Scrum Master at Broadridge have?

As a Scrum Master at Broadridge, you'll oversee the Scrum teams, guiding them through the Agile process to deliver impactful projects. Your primary responsibilities include facilitating Agile ceremonies, mentoring team members on Scrum principles, managing backlog requirements, and removing impediments to ensure successful project delivery.

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What qualifications are needed for the Scrum Master position at Broadridge?

Broadridge requires candidates for the Scrum Master role to hold a Bachelor’s degree and have between 2-5 years of experience as a Scrum Master with a software development team. In addition, candidates should possess 5+ years in project management within technology or financial services, along with relevant certifications such as Scrum Alliance CSM or PMI's Agile Certified Professional.

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How does Broadridge support the professional growth of Scrum Masters?

At Broadridge, we prioritize professional development by offering mentorship and coaching opportunities. Our Scrum Masters are encouraged to continuously improve Agile processes and team dynamics, working alongside Senior Scrum Masters and RTEs to refine their skills and leadership capacities in a collaborative environment.

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What is the role of a Scrum Master in sprint planning at Broadridge?

In the sprint planning process at Broadridge, the Scrum Master facilitates the meeting to ensure effective communication among team members about backlog items, facilitates setting sprint goals, and aids in estimating work to be done. You'll play a crucial role in ensuring the team can identify and commit to achievable goals.

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How can Scrum Masters at Broadridge foster collaboration within distributed teams?

Scrum Masters at Broadridge facilitate seamless collaboration among distributed teams by promoting clear communication channels, scheduling regular touchpoints, and leveraging tools for virtual collaboration. Encouraging team-building activities and transparency in project goals are also essential strategies for enhancing teamwork.

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Common Interview Questions for Scrum Master (Hybrid, flexible options)
How do you handle conflicts within your Scrum team?

Handling conflicts requires a proactive approach, where you can mediate discussions and ensure that team members feel safe expressing their perspectives. Use active listening, foster an environment of psychological safety, and encourage open dialogue to resolve issues constructively.

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Can you describe a success story from your time as a Scrum Master?

Highlighting a specific project where your leadership contributed to a successful delivery is key. Detail your involvement in addressing challenges, facilitating Agile ceremonies, and how your guidance helped the team achieve its goals, ultimately showing the positive impact on the project and stakeholders.

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What Agile metrics do you consider important?

Metrics such as velocity, sprint burndown charts, and cycle time are essential in assessing team performance. Discuss how you utilize these metrics not just to track progress, but to identify areas for improvement, celebrate achievements, and facilitate productive discussions during retrospectives.

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How do you prioritize the backlog in your Scrum team?

Prioritizing the backlog involves close collaboration with the Product Owner and the team. Talk about your approach in facilitating discussions on user stories, assessing value versus effort, and ensuring that the most impactful tasks are targeted for the next sprint.

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What strategies do you use to remove impediments for your team?

Discuss your proactive approach to identifying impediments, whether they arise during daily stand-ups or through ongoing team interactions. Share specific examples of how you've worked with stakeholders to resolve issues quickly, allowing your team to maintain momentum on their projects.

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How do you incorporate feedback into your team's Agile process?

Incorporating feedback should be integral to your Scrum process. Highlight your techniques for gathering insights during retrospectives and sprint reviews, and how you translate those learnings into actionable improvements for future sprints and team dynamics.

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What is your experience with automated testing in Agile?

Address your knowledge of automated testing processes and tools. Elaborate on how you collaborate with QA teams to ensure that testing is woven into the development cycle, thus enhancing the quality of deliverables while maintaining pace with Agile practices.

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How do you ensure alignment between the Scrum team and stakeholders?

Maintaining alignment is crucial; discuss your strategies for facilitating stakeholder communication, regular updates, and incorporating feedback that enables the team to stay aligned with broader organizational goals and client expectations.

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What techniques do you use for running effective retrospectives?

Effective retrospectives encourage team reflection. Mention methods you employ, such as 'Start, Stop, Continue' frameworks, anonymous feedback, or interactive games to create a comfortable atmosphere where the team can constructively discuss successes and areas for growth.

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How do you manage distributed Agile teams effectively?

Managing distributed teams involves clear communication and the right tools. Talk about your use of collaborative platforms to maintain engagement, scheduling regular virtual stand-ups, and ensuring all team members feel included in discussions regardless of location.

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Full-time, hybrid
DATE POSTED
April 11, 2025

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