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Job details

Leasing Consultant

Location

SKY55 - 1255 S. Michigan Avenue

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Essential Job Functions

  • Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Required to manage all internet leads and proper follow up. Maintains social media activities on different platforms and strives to increase engagement through postings and responses to reviews and ratings. (30%)
  • Completes applicant screening process and prepares appropriate correspondence based upon the result. (15%)
  • Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. (15%)
  • Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data. (10%)
  • Ensures apartments are ready for occupancy by inspecting, placing move-in products and last-minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. (10%)
  • Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties, including visiting competitor properties to better understand their product, marketing and sales techniques. (5%)
  • Assist in the mentoring of newly hired leasing consultants. (5%)

Requirements

  • This position requires a High school diploma/GED
  • Associate degree in Customer service/Hospitality preferred
  • 1 – 2 years of Leasing or sales experience required
  • 1 – 2 years of experience working in multisite preferred
  • Valid driver's license depending on property preferred
  • Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service
  • A preferred skill for this position is Yardi/CRM 8
  • May be required to work weekends - Saturday and Sunday

Compensation

Commensurate with Experience

$ 16.11 - 22.56 hourly

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

  • Full benefits package
  • Generous paid time off
  • 401(k) with company match
  • Growth and advancement opportunities
  • Lucrative referral bonus program
  • Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

#LI-ES1

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

#BPMF

Average salary estimate

$40200 / YEARLY (est.)
min
max
$33400K
$47000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Leasing Consultant, Brookfield

Are you ready to jump-start your career as a Leasing Consultant with Brookfield Properties in the vibrant city of Chicago? At SKY55, located at 1255 S. Michigan Avenue, we believe in creating tailored experiences for our residents, and we’re on the lookout for dynamic individuals passionate about customer service. As a Leasing Consultant, you’ll play a pivotal role in connecting prospective residents with their ideal homes. Your day will be filled with meeting potential residents, understanding their housing needs, and showcasing our fantastic model suites and property amenities. You’ll also be responsible for quoting rental rates, following up on leads, and managing application processes with seamless efficiency. The role involves preparing leases, ensuring properties are ready for new residents, and actively engaging with the community through social media. If you are a motivated self-starter with experience in leasing or sales and a commitment to customer service, we want you on our team! We offer a variety of incentives such as a solid benefits package, generous paid time off, and an awesome associate rental discount for those who choose to live on-site. At Brookfield Properties, your professional growth is essential, and we provide numerous opportunities for advancement. Join us in making a difference in the world of residential living!

Frequently Asked Questions (FAQs) for Leasing Consultant Role at Brookfield
What are the primary responsibilities of a Leasing Consultant at Brookfield Properties?

As a Leasing Consultant at Brookfield Properties, you'll meet prospective residents, show vacant suites, manage applications, and follow up on leads. Your role also includes preparing and maintaining lease records, ensuring properties are ready for occupancy, and engaging with the community through marketing efforts to attract new residents.

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What qualifications are required for the Leasing Consultant position at Brookfield Properties?

To qualify for the Leasing Consultant role at Brookfield Properties, candidates should have a high school diploma or GED, with an associate degree preferred. Practical experience includes 1-2 years in leasing or sales and ideally some experience in multisite environments. A valid driver’s license and specific skills such as knowledge of fair housing laws and familiarity with property management software like Yardi/CRM are also beneficial.

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What can a Leasing Consultant expect in terms of compensation and benefits at Brookfield Properties?

A Leasing Consultant at Brookfield Properties can expect an hourly wage ranging from $16.11 to $22.56, commensurate with experience. The benefits package includes generous paid time off, a 401(k) with company match, full benefits, and an incredible rental discount for associates choosing to live on-site, enhancing work-life balance and well-being.

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What opportunities for growth and advancement does Brookfield Properties offer to Leasing Consultants?

Brookfield Properties is committed to the professional development of its associates. As a Leasing Consultant, you'll have access to training programs, mentorship opportunities, and pathways for advancement within the company, ensuring that your career can grow along with your skills and experience in the residential leasing field.

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How does Brookfield Properties support a diverse and inclusive working environment for its Leasing Consultants?

Brookfield Properties fosters a diverse work environment that respects all individuals, encouraging applicants from various backgrounds. The company is proud to be an equal opportunity employer, promoting a culture of inclusivity while striving to create an empowering workplace for Leasing Consultants of all identities and experiences.

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Common Interview Questions for Leasing Consultant
What strategies do you use to understand a prospective resident's needs?

To effectively understand a prospective resident's needs, I would start by asking open-ended questions during our initial meeting. This allows them to share their preferences and any specific requirements they may have, enabling me to tailor my leasing pitch to highlight the most suitable properties and amenities.

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How do you handle objections from potential renters?

When faced with objections from potential renters, I first listen carefully to their concerns to fully understand the issues. Then, I address their objections directly by providing clear information, demonstrating value, and highlighting the benefits of our properties, often using success stories from current residents to reinforce my points.

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Can you describe your experience with property management software?

In my previous roles, I've worked with various property management software packages, including Yardi. This experience has equipped me with the ability to input and manage leasing data effectively, track applications, and ensure that standard leasing protocols are followed, helping streamline the leasing process and improve efficiency.

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How do you keep up-to-date with the local rental market?

I regularly research market trends through industry publications, networking with local real estate professionals, and visiting competitor properties to assess their offerings. This proactive approach helps me provide informed advice to prospective residents and maintain a competitive edge in marketing our properties.

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What role does social media play in your leasing strategies?

Social media is a vital component of my leasing strategies. I leverage platforms to engage with potential residents, share updates about our properties, and showcase community events. This not only helps attract new leads but also builds a sense of community and trust among prospective renters.

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How would you ensure a smooth move-in process for new residents?

To guarantee a smooth move-in process, I would meticulously prepare for each resident's arrival by inspecting their apartment, ensuring all necessary paperwork is ready, and providing them with a comprehensive move-in package. I believe clear communication and attentiveness to their needs can alleviate moving stress significantly.

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What methods do you use to generate leads for potential renters?

I use a combination of direct marketing, community outreach, and online engagement through social media and our website to generate leads. Additionally, networking within local organizations and attending community events allows me to connect with potential renters and promote our offerings effectively.

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What do you consider the most important qualities of a Leasing Consultant?

The most vital qualities for a Leasing Consultant include outstanding customer service skills, excellent communication, persistence, and a keen understanding of the rental market. Being personable and approachable while maintaining professionalism is crucial to establishing trust and rapport with prospective residents.

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How do you prioritize tasks when managing multiple properties?

I prioritize tasks by assessing urgency and importance. By keeping an organized schedule and utilizing scheduling tools, I ensure that I address the most pressing issues first while juggling responsibilities across multiple properties without missing deadlines or compromising service quality.

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What inspired you to pursue a career as a Leasing Consultant?

I was inspired to pursue a career as a Leasing Consultant due to my passion for helping people find their ideal living spaces. The ability to connect individuals to homes where they can create memories and feel a sense of belonging is incredibly rewarding, making each day unique and fulfilling.

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Full-time, on-site
DATE POSTED
April 1, 2025

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