Community Connector Health Advocate, Experienced - San Diego

As a Community Connector Health Advocate at Blue Shield of California Promise Health Plan, your responsibilities include building strong relationships with community-based organizations, participating in community events, and serving as a liaison between health plan members and available resources. You will assess the health and social needs of members, help eliminate barriers to access care, and coordinate linkages to health plan services and community resources.

To succeed as a Community Connector Health Advocate at Blue Shield of California Promise Health Plan, candidates typically need a background in healthcare, social work, or community outreach. Strong communication skills, a personable nature, and the ability to work independently and travel frequently within San Diego County are essential for this role.

The Community Connector Health Advocate role at Blue Shield of California Promise Health Plan is crucial in advancing health equity by ensuring that underserved populations have access to healthcare resources and services. Through direct engagement with community members and organizations, you will identify barriers, advocate for necessary changes, and support local initiatives aimed at improving overall health outcomes.

Yes, frequent travel throughout San Diego County is a requirement for the Community Connector Health Advocate position at Blue Shield of California Promise Health Plan. This travel is essential to meet members in the community and engage directly with local organizations to foster relationships and facilitate healthcare access.

Important skills for a Community Connector Health Advocate at Blue Shield of California Promise Health Plan include exceptional communication and interpersonal skills, problem-solving abilities, cultural competence, and strong organizational skills. Additionally, being proactive and empathetic will help build trust within the community and enable effective advocacy for health services.

Highlight any previous roles where you've partnered with community organizations. Discuss specific initiatives you were involved in, your contributions, and any outcomes that resulted from those collaborations. This shows your hands-on experience and commitment to community engagement.

Outline a specific approach you take to assess needs, such as employing surveys, conducting interviews, or engaging in community events. Explain how you prioritize issues based on urgency and available resources, which is crucial for effective advocacy.

Discuss your strategies, such as collaborating with local organizations, enhancing care coordination, and providing educational resources. Tailoring your approach to specific community needs will demonstrate your strategic thinking in real-world scenarios.

Mention any professional networks, training, or updates you seek out regularly. Showing a proactive approach to learning will convey your commitment to providing the best service for community members.

Share a specific situation where you successfully resolved a complex case, detailing the challenges faced, resources utilized, and the positive outcome achieved. This reflects your problem-solving capabilities and empathy.

Explaining the importance of empathy will allow you to connect your personal philosophy with the role's requirements. Discuss how understanding members’ situations enhances your effectiveness in linking them to necessary services.

Express your alignment with the organization's mission of promoting health equity. Mention specific programs or initiatives that resonate with you and articulate your desire to contribute meaningfully to the community.

Describe your gentle and respectful communication style to build rapport with resistant members. Highlight the importance of patience and listening in encouraging them to accept assistance while reiterating how it can benefit them.

Discuss relevant skills such as communication, problem-solving, relationship building, and any technical skills or knowledge of healthcare systems that would help you succeed in this role.

Explain how you utilize both qualitative and quantitative metrics to assess the impact of your engagements, focusing on community feedback, improved access to services, and engagement activity levels.