FSQA Manager

Butterball, LLC, one of America’s most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company’s measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

Job Summary:

The Food Safety/Quality Assurance (FSQA) Manager is responsible for all quality assurance functions in the Carthage, MO plant including the raw product processing and further processing departments. This role also oversees the Hazard Analysis Critical Control Point (HACCP) program, Salmonella control programs, Quality program and all related policies and procedures. The FSQA Manager acts as the liaison between the USDA and the Company’s internal departments such as: Research & Development, Sales, and Operations. This individual will oversee financial budgets, is responsible for managing FSQA personnel, and conducting audits as well as following up on deficiencies. The FSQA Manager will represent FSQA at meetings and outside seminars, in addition to other duties as assigned.  

 

Essential Functions, Duties & Responsibilities:

• Manages day to day FSQA functions for the facility including raw processing and further processing manufacturing and packaging areas.
• Implements robust quality control processes, conducts inspections, and driving continuous improvement initiatives.
• Leads and manages a team of FSQA professionals by providing guidance, training, and mentoring to achieve departmental objectives.
• Tasked with overseeing staffing, managing overtime, and budget allocation.
• Conducts regular inspections and audits of production processes, raw materials, and finished products to identify and address any quality issues/failures.
• Collaborates with cross-functional teams, including Operations, R&D, and Supply Chain to resolve quality-related concerns and implement corrective action. 
• Engages with customer and consumer feedback proactively, employing thorough root cause analysis and implementing impactful preventive measures. Entrusted with the integral role of overseeing data handling, intricate analysis, and comprehensive reporting processes.
• Responsible for conducting audits for products, suppliers, warehousing, and customer as deemed necessary.
• Conducts thorough time audits of the processing environment, the outside grounds, and the facility.
• Stays up to date on industry trends, emerging technologies, and best practices to continuously enhance the FSQA program. 
• Performs other duties as assigned.

Knowledge, Skills & Abilities:

• Excellent communication and interpersonal skills to collaborate with internal teams and external stakeholders.
• Strong analytical and problem-solving abilities to identify and resolve quality issues.
• Cross-functional team leadership skills including the ability to coaching/mentoring.
• Proficient in working autonomously under minimal supervision.
• Thorough and practical knowledge of USDA regulations and directives.
• Demonstrates an understanding of K-12 and CN programs (School Lunch Program: Kindergarten- 12 th Grade and Child Nutrition).
• Functional knowledge of meat processing; particularly Further Processing (FP).
• Knowledge of pest control practices and sanitation cleaning procedures is preferred.
• Ability to utilize inventory management programs.
• Proficient in Microsoft Office Suites (Word, PowerPoint, Excel, Outlook, Teams, SharePoint, etc.) and Google Chrome.  

Education & Experience: 

• B.S. or B.A. degree (or equivalent) in Food Science, Meat Science, Poultry Science or related field required.
• Over 5+ years of relevant experience in a comparable position.
• HACCP Certification preferred (required to obtained within the first year of employment).

Working Conditions & Physical Requirements:  

• Requires adaptability in scheduling to address staffing conflicts effectively.
• Must be able to work in a variety of settings including the office, outside grounds, laboratory, and the Plant production floor.
• Ability to travel to several Plant locations up to 10% of the time.
• Physical requirements of the position include sitting, standing, and walking for prolonged periods of time.
• Possibility of being exposed to varying conditions in the Plant setting, such as cold areas, warm areas, chemicals, and other site conditions.

 

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

 

We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. 

We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball’s Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.