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Implementation Project Temp

Our Mission:
ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate. Our features are designed for developers, owners, property managers, and tenants and our products lower operating costs and improve tenant satisfaction.

Our Solution:
Developers and owners no longer need to run building wiring or install in-unit hardware. Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard. Residents can open doors from their smartphones, issue visitor access, and see who is trying to enter the building.

Our Culture & Values:
Fantastic people are the key to our success. As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, and down-to-earth individuals to join our growing team We’re driven by a shared commitment to excellence and innovation, grounded in our core values: We delight our customers, We take ownership, We are a community of collaborators, We speak up, We think big and do small, and We are tenacious.

ButterflyMX is looking for a self-motivated temp to ensure that key aspects of the client implementation process are fulfilled in a timely and accurate manner. In this role, you will be responsible for coordinating with cross-functional teams to update project status and information on the Implementation Record in the team’s backlog. Your goal is to ensure all information on the record is correct and current.

Responsibilities

  • Serve as the point of contact for internal teams regarding project backlog
  • Validate project data with customers and/or partner installers to ensure accurate details and status to set up the project
  • Define actionable next steps for projects while involving, aligning and managing relevant stakeholders across teams
  • Maintain implementation project tracking record - update and track project details, and project is in Implementation Project Manager’s workflow for completion 
  • Prioritize work queues to ensure projects and communications are progressing 
  • Manage schedules, activities, and communications with cross functional teams 
  • Coordinate invoicing requests and validate billing/payment inquiries
  • Communicate with internal departments (client success managers, technical teams, finance, and sales teams) and our customer to ensure a smooth and positive client service experience
  • Stay informed on inventory and tracking of materials needed for projects 
  • Up to 1+ years of relevant work experience in a customer-facing role
  • Foundational understanding of Project Management fundamentals
  • Demonstrate a high level of accountability for your work
  • Exceptional documentation and communication skills
  • Proven track record of delivering results and working towards targets
  • Prior experience working with email platforms and SFDC
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CEO of ButterflyMX
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Aaron Rudenstine
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What You Should Know About Implementation Project Temp, ButterflyMX

Are you ready to take on an exciting temporary role as an Implementation Project Temp at ButterflyMX? At ButterflyMX, we're passionate about empowering people to open and manage doors and gates directly from their smartphones. With our innovative products installed across 15,000+ properties worldwide, you’ll be joining a company that’s at the forefront of tech in the real estate industry! In this role, you’ll play a critical part in ensuring our client implementation process runs smoothly and efficiently. You will be the go-to person for updating the project status while collaborating with various cross-functional teams. Your responsibilities will include validating project data, defining next steps, and managing communication to keep the workflow moving along. You’ll also help track project details, manage schedules, and coordinate invoicing requests, ensuring an exceptional service experience for our clients. With a foundational understanding of project management and a penchant for delivering results, you’ll thrive in our collaborative culture. So, if you're self-motivated with outstanding communication skills and a passion for helping customers, we can’t wait to hear from you. Let’s make doors easier to open together!

Frequently Asked Questions (FAQs) for Implementation Project Temp Role at ButterflyMX
What are the responsibilities of an Implementation Project Temp at ButterflyMX?

As an Implementation Project Temp at ButterflyMX, your primary responsibilities include validating project data, coordinating with cross-functional teams, managing project tracking records, and ensuring that communications progress smoothly. You'll be the key point of contact for internal teams regarding the project backlog and will play a vital role in maintaining a positive client service experience.

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What qualifications are needed for the Implementation Project Temp position at ButterflyMX?

To be eligible for the Implementation Project Temp role at ButterflyMX, candidates should possess up to 1+ years of relevant work experience in a customer-facing role, have a foundational understanding of project management fundamentals, and demonstrate strong communication and documentation skills. Proven accountability and a track record of achieving targets are also essential.

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How does the Implementation Project Temp contribute to client satisfaction at ButterflyMX?

The Implementation Project Temp plays a significant role in client satisfaction at ButterflyMX by ensuring accurate project details, timely updates, and smooth communication across various teams. By validating project data and managing invoicing requests, you help create a seamless service experience that ultimately delights our customers.

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What skills are essential for success as an Implementation Project Temp at ButterflyMX?

Success as an Implementation Project Temp at ButterflyMX requires excellent communication skills, a strong attention to detail, and the ability to manage schedules and activities effectively. Additionally, having a high level of accountability, the ability to prioritize tasks, and a foundational knowledge of project management will enable you to thrive in this dynamic role.

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What can I expect from the company culture at ButterflyMX as an Implementation Project Temp?

As an Implementation Project Temp at ButterflyMX, you can expect a collaborative and supportive company culture that values innovation and excellence. You'll be part of a primarily remote workforce and be encouraged to express your ideas and contribute to the team's goals while being driven by a strong commitment to customer satisfaction.

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Common Interview Questions for Implementation Project Temp
Can you describe your experience in project management?

When answering this question, emphasize any relevant project management experience you have, highlighting specific projects you've managed. Discuss your approach to prioritizing tasks, coordinating teams, and how you ensure that projects meet deadlines and objectives.

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How do you handle communication with cross-functional teams?

In response to this question, share strategies you use to facilitate effective communication with different teams. Mention tools or methods you prefer for tracking project progress and ensuring everyone is on the same page.

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Describe a scenario where you had to validate project data.

For this question, provide a specific example from your past experience where you validated project data. Discuss the steps you took to ensure accuracy, the outcome of your efforts, and how it positively impacted the project.

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What do you do to ensure a positive client service experience?

Discuss your approach to customer service, emphasizing your commitment to understanding client needs, ongoing communication, and responding promptly to any inquiries. Highlight how you'd use feedback to improve the service you provide as an Implementation Project Temp.

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How do you manage competing priorities in a fast-paced environment?

When addressing this question, provide examples of methods you utilize to prioritize tasks effectively. Discuss how you remain organized, possibly through digital tools, and how you assess the urgency and importance of each task.

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What strategies do you use to maintain accountability in your work?

Share specific strategies that demonstrate your accountability, such as setting personal deadlines, regular check-ins with supervisors, or using project management tools to track your progress and keep stakeholders informed.

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How would you approach invoicing requests and validation?

To answer this question, detail your prior experience with invoicing requests. Describe your attention to detail and the steps you would take to ensure accuracy to avoid any discrepancies.

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What documentation practices do you follow?

Describe your approach to documentation, emphasizing clarity, organization, and regular updates. Share how thorough documentation has helped you manage projects effectively and communicate better with team members.

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Give an example of how you handled a difficult client situation.

Provide a clear example showcasing your problem-solving skills. Explain the situation, the challenges faced, and how you mediated with the client to resolve their concerns effectively.

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Why do you want to work as an Implementation Project Temp at ButterflyMX?

When answering this question, express your enthusiasm for ButterflyMX’s mission and values. Highlight how the role aligns with your skills and career goals, and discuss what you can bring to the team that would contribute to the company's success.

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To enable people to safely open and manage doors from a smartphone.

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Temporary, remote
DATE POSTED
March 23, 2025

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