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Risk Operations

Capchase provides flexible payment solutions to B2B software, cloud, and AI companies. Our core product offering, Capchase Pay, is a flexible buy-now-pay-later payment option for B2B SaaS, hardware, and cloud purchases. It helps companies sell more and collect their cash faster.

Capchase was founded in 2020 and is headquartered in NYC. We’ve provided over $2.5B in funding to thousands of companies and operate in eight countries across North America and Europe. To carry out our mission, we've raised over $1B in capital from some of the best fintech investors and credit facility partners, including QED (Nubank, Klarna), 01 Advisors (Tipalti, MasterClass), Bling Capital (Airtable, GitLab, Lyft, Square), SciFi (Stripe, Brex), and Caffeinated (Opendoor, Airtable).

Some of our achievements:

➡ Supporting thousands of software companies and software buyers
👫 80 Capchasers representing 15+ nationalities
🌎 Active in 8 markets
📈 Top Decile Growth
🏅 Ranked #2 across the entire BNPL category, #1 for B2B

In December 2024 we reached the top of the Installment Payment, BNPL category on G2, #1 in B2B, and surpassed 2,000 Vendors and Buyers using Capchase Pay. 

Why work with us?

Help accelerate an industry

At Capchase, we’re building a category that hasn’t existed before—so we mean it when we say every day is different. We’re always looking for the brightest minds to join us. We’re a diverse team of 15+ nationalities with a shared passion for helping innovative companies thrive. Join the climb with us!

As Risk Operations you'll be at the center of helping Capchase finance transactions, assessing all the way from the risk we want to take on as a business, to managing and optimizing critical processes. If you are an expert in operational efficiency, building and managing risk portfolios, working cross functionally with internal and external stakeholders - this is the role for you!

You will be involved all the way from tracking fund allocations and collaborating with financial partners, to preparing insightful reports and ensuring we stay ahead of compliance standards. If you thrive on precision, cross-functional teamwork, and driving operational excellence, we’d love to have you on board.


🚀 What will you do?

  • Relationship with lenders: Negotiate and serve as the primary point of contact between Capchase and external lenders and capital providers to successfully close deals. Assist in maintaining strong relationships with investors and lenders as required

  • Process Management: Oversee and manage the end to end process, qualifying all deal information to ensure all transactions comply with regulatory requirements, internal policies, and risk management frameworks. Assist in the creation and implementation of funding strategies and workflows to enhance operational efficiency.

  • Deal Tracking and Management: Track and manage deals through various stages. Prepare and maintain accurate documentation for funding activities, ensuring compliance with internal policies and regulatory requirements.

  • Financial Reporting and Analysis: Prepare regular reports on funding activity, including cash flow analysis, funding trends, and performance metrics. Analyze and reconcile funding discrepancies and ensure accurate record-keeping.

  • Funding and Deal Submissions: Ensure all funding packages are completed, all verifications have been conducted and we can fund a transaction. 

  • Portfolio and Risk Management: Monitor and report on any funding risks, ensuring appropriate measures are in place. Proactively address potential funding delays or disruptions and provide solutions. Create attractive pools of deals to sell to forward flow providers after they have been seasoned inhouse.

  • Documentation and Compliance: Gather and store necessary documentation for approved deals, ensuring compliance with regulatory requirements.

  • Stakeholder Management: Identify and implement process improvements to streamline operations and enhance efficiency. Work closely with other departments (e.g., GTM, Risk, Tech, Finance, Legal, Operations) to ensure alignment and smooth execution

🧠 What are we looking for?

  • Background in a financial services company or similar industry

  • Experience in funding operations or having worked at a capital provider

  • Strong attention to detail and commitment to accuracy

  • Analytical mindset with solid problem-solving skills

  • Ability to multi-task and thrive in a fast-paced environment

  • Professional experience in funding operations, audit, finance, or a related field

  • Proficient in English is a must

📊 Useful info:

  • This role will be 100% remote based in the Americas timezone.

  • Flexible working hours

  • Benefits depending on your location

  • Stock options

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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What You Should Know About Risk Operations, Capchase

At Capchase, we’re on a mission to revolutionize financing for B2B software and cloud companies, and we need a talented Risk Operations professional to help us manage and optimize this process! As a Risk Operations expert at Capchase, you'll dive into a vibrant environment where no two days are the same. Your role will be essential in assessing the risks we take on, managing critical processes, and ensuring our operations run smoothly. You’ll build relationships with lenders, negotiate favorable terms, and serve as the main point of contact, closing deals that help our clients thrive. If you have a background in financial services and a knack for operational efficiency, this could be a fantastic opportunity for you. From tracking fund allocations to collaborating with our financial partners, you'll play a critical part in the success of Capchase Pay. You’ll also analyze funding activity, prepare insightful reports, and ensure we stay aligned with compliance standards. We are a diverse and passionate team working from various locations across the Americas, committed to operational excellence while supporting each other. Plus, with flexible working hours and an emphasis on remote work, we value your work-life balance as much as we value innovative thinking. Are you ready to join us on this exciting journey? Let’s accelerate an industry together!

Frequently Asked Questions (FAQs) for Risk Operations Role at Capchase
What are the primary responsibilities of the Risk Operations role at Capchase?

The Risk Operations role at Capchase encompasses several critical tasks including managing relationships with lenders, overseeing the end-to-end deal process, and ensuring all transactions comply with regulatory requirements. Additionally, you'll track deals through various stages, produce comprehensive financial reports, and proactively manage any funding risks. Your role is vital for enhancing operational efficiency and driving the finance function forward.

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What qualifications are needed for the Risk Operations position at Capchase?

Candidates for the Risk Operations position at Capchase should ideally possess a background in financial services or a related field. Experience in funding operations is crucial, along with strong analytical and problem-solving skills. Attention to detail and the ability to thrive in a fast-paced environment are also essential. Proficiency in English is a must, and familiarity with regulatory compliance in finance is highly beneficial.

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Is the Risk Operations position at Capchase remote?

Yes, the Risk Operations position at Capchase is fully remote and geared towards candidates located in the Americas timezone. This flexibility allows you to work from wherever you're most productive, making it easier to balance work and life commitments while still contributing significantly to our innovative finance solutions.

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What kind of team culture should I expect at Capchase as a Risk Operations professional?

At Capchase, we pride ourselves on fostering a diverse team culture representing over 15 nationalities. We create an inclusive atmosphere where everyone's ideas and contributions are valued. Collaboration is at the heart of what we do, making it a vibrant environment where you can thrive as a Risk Operations professional and grow both personally and professionally.

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What growth opportunities are available for Risk Operations staff at Capchase?

Capchase is committed to the professional development of its employees, particularly in the Risk Operations team. You will have opportunities to take on increasing responsibilities, lead key projects, and even work cross-functionally with other departments such as finance and legal. Your growth will not only enhance your career trajectory but also contribute directly to the success of Capchase as an innovative leader in finance.

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Common Interview Questions for Risk Operations
Can you describe your experience with risk assessment in funding operations?

When answering this question, discuss specific examples of how you have implemented risk assessment strategies in previous roles. Highlight tools or methodologies you've used to evaluate risks associated with funding and how those experiences prepared you for the Risk Operations role at Capchase.

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How do you manage multiple deals simultaneously without compromising quality?

Focus on your organizational skills and mention any project management tools that aid in tracking deal progress. Emphasize your attention to detail and illustrate with an example where you successfully managed several projects, ensuring compliance and accuracy at every step.

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What steps do you take to ensure compliance with regulatory requirements?

Explain your experience with compliance frameworks and how you stay updated with evolving regulations. Discuss methods used to gather necessary documentation and checklists you might have developed to ensure compliance in funding operations.

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Describe a challenging funding situation you've dealt with. What was the outcome?

Use the STAR method (Situation, Task, Action, Result) to narrate a relevant experience. Explain the context, your specific role in addressing the challenge, the actions you took, and the positive results that followed.

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How do you build and maintain relationships with external lenders?

Highlight your interpersonal skills and provide examples of successful negotiations or collaborations with lenders. Discuss the importance of transparency and regular communication and how that builds trust over time.

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What tools or systems are you familiar with for tracking funding operations?

Mention any specific financial software or CRM systems you've used in the past. Describe how these tools have helped you enhance operational efficiency and accuracy. Express your adaptability and willingness to learn new systems as necessary.

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How would you analyze and interpret funding metrics?

Discuss your analytical skills and how you've previously used data to make informed decisions. Explain your approach to monitoring funding trends and cash flow analysis, ensuring comprehension of critical metrics that impact operations.

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What’s your process for resolving discrepancies in funding records?

Explain your attention to detail and methodological approach to identifying and resolving discrepancies. Illustrate with an example of a past experience where your keen eye helped prevent potential funding issues.

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How do you prioritize tasks in a fast-paced environment?

Mention techniques you use for task prioritization, such as creating daily to-do lists or leveraging project management tools. Give an example of how prioritization helped you deliver results in a previous role, underscoring your time management abilities.

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What inspires you about working in the finance sector, particularly in funding operations?

Reflect on your passion for financial processes and how they really help people and businesses thrive. Share specific reasons why you're drawn to Capchase, such as supporting innovative businesses, which connects directly to your personal values and professional aspirations.

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Full-time, remote
DATE POSTED
April 5, 2025

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