NA Cloud Partner Manager

As a NA Cloud Partner Manager at CARTO, you'll be responsible for serving as the primary contact for key cloud partners. This includes managing and expanding existing partnerships while identifying new ones. Your role will involve executing joint go-to-market strategies, driving revenue growth, and collaborating with various internal teams to ensure partner success. Additionally, you'll analyze partner performance, resolve escalations, negotiate contracts, and represent partner needs within the organization.

To be successful as a NA Cloud Partner Manager at CARTO, candidates should bring 6-10+ years of experience in partnerships or business development, preferably within the SaaS or analytics sectors. A proven track record in growing cloud partnerships with measurable revenue impacts is essential, along with familiarity with cloud marketplaces. Strong relationship-building skills, consultative selling experience, and the ability to lead cross-functional teams are crucial for this role.

CARTO prioritizes professional development by encouraging employees to learn from peers and managers. We believe in nurturing growth through varied experiences, so if you feel you might not meet all the requirements, we still encourage you to apply. At CARTO, diverse perspectives enhance our company culture, making us stronger as we strive to harness location data effectively.

The work culture at CARTO is focused yet casual, offering flexibility and a supportive team environment. As a NA Cloud Partner Manager, you’ll be part of a welcoming, multicultural, and multilingual company that champions a big vision. The company values openness and sustainability, encouraging all team members to contribute to decision-making processes and innovative thinking.

As a NA Cloud Partner Manager at CARTO, you can expect significant growth opportunities. We seek high-performing, self-starting individuals who seek challenges and desire to expand their skill sets in the fields of partnerships and cloud technologies. With our commitment to employee development and a variety of roles across the organization, there’s ample room for professional advancement and personal fulfillment.

In your response, focus on specific examples of partnerships you've managed, including how you built relationships, drove revenue, and executed joint strategies. Highlight measurable outcomes that demonstrate your impact and leverage industry knowledge to show your understanding of cloud platforms.

Discuss your approach to prioritization, including tools and systems you use to track engagement and performance. Emphasize your organizational skills and ability to maintain high-quality relationships with each partner, ensuring their unique needs are met.

Provide insights into how you would assess current market positioning and suggest strategies based on data analysis. Incorporate past experiences or successful projects that led to increased visibility or market share in previous roles.

Share examples of past conflicts you’ve navigated, explaining your approach to communication, resolution strategies, and follow-up. Emphasize the importance of maintaining strong relationships, even during challenging situations.

Explain how you engage with partners to gather insights about their goals and challenges. Discuss any specific methods you use, such as regular check-ins, feedback sessions, or analytics tools, to ensure their needs are addressed proactively.

Provide a detailed example that includes the objectives, collaborators, and outcomes. Break down the phases of the strategy, how you assessed its success, and the impact on revenue and partnership growth.

Mention various KPIs such as revenue growth, partner engagement, and solution adoption rates. Explain how each metric contributes to evaluating performance and the overall impact on CARTO’s strategic goals.

Discuss your experience with relaying partner insights to internal teams and how that feedback can influence product development, marketing strategies, or customer support improvements.

Share a specific negotiation experience that showcases your preparation, strategy, and the outcome. Highlight the balance you struck between securing favorable terms while maintaining the partner's satisfaction.

Talk about the CRM systems, data analytics, or project management tools you prefer, detailing how they aid in maintaining organization and effectiveness in managing partnerships.