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Quality Assurance Coordinator - ADESA

Pay Range: $17.50-$19 hour

Monday-Friday 7:30am - 4pm Schedule

Full Benefits Offered after 30 Days

 

 

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

 

Role and Team

  • Reporting to the Detail Shop Manager or designated manager, the Quality Assurance Coordinator assures the quality of the detail process “First Time Right” is applied by detailers. The QAC also creates individual assignments for detailers, communicates production goals, and leads the designated lane and is also the first point of contact per the designated lane.

Responsibilities

  • Responsible for a designated lane in the detail department.
  • Quality control of vehicles
  • Photograph and stage vehicles to ensure focused and clear pictures per detail standards.
  • Responsible for the photo booth and its components.
  • Other duties as assigned

Qualifications

  • Must be at least eighteen (18) years of age.
  • Must be qualified to operate a motor vehicle and possess a valid driver’s license.
  • Must have a demonstrated ability to read, write, and communicate effectively in English.
  • Must have the ability to physically operate vehicle equipment and tools.

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

 

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

  • The physical activity requirements of the position range from Light to Medium Physical Work. 
    • Frequent – standing, watching, touching, listening, walking, talking
    • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
  • Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

  • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

 

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

 

 

Average salary estimate

$37960 / YEARLY (est.)
min
max
$36400K
$39520K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Assurance Coordinator - ADESA, Carvana

Are you passionate about delivering a top-notch quality experience? Join ADESA as a Quality Assurance Coordinator in Rio Linda, CA! In this dynamic role, you will be instrumental in ensuring our detail department runs smoothly and meets our high standards of service. Reporting to the Detail Shop Manager, your main focus will be on applying the "First Time Right" principle to our vehicles, ensuring quality control during the detailing process. You'll be crafting personalized assignments for detailers while clearly communicating production goals to enhance team performance. Your keen eye for detail will come into play as you photograph and stage vehicles to meet our detail standards. Plus, you'll play a vital role in maintaining the photo booth and its components. At ADESA, we pride ourselves on our fun, fast-paced culture, where teamwork is key, and we genuinely care about helping one another succeed. As we embark on exciting growth initiatives and ramp up our vehicle inventory, we need enthusiastic individuals who want to be part of this journey. We offer competitive pay, generous benefits after 30 days, and a supportive environment where you can thrive. If you're ready to take on new challenges and contribute to creating outstanding customer experiences, ADESA is the place for you! Get a sneak peek into life at ADESA by checking out this engaging video.

Frequently Asked Questions (FAQs) for Quality Assurance Coordinator - ADESA Role at Carvana
What are the responsibilities of a Quality Assurance Coordinator at ADESA?

As a Quality Assurance Coordinator at ADESA, you'll be responsible for maintaining quality control in the detail process, ensuring vehicles are prepared 'First Time Right.' Your tasks will include creating assignments for detailers, communicating production goals, managing photo operations, and overseeing a designated lane in the detail department.

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What qualifications are needed to become a Quality Assurance Coordinator at ADESA?

To qualify for the Quality Assurance Coordinator role at ADESA, candidates must be at least eighteen years old, possess a valid driver's license, and have effective communication skills in English. Basic competency in operating vehicle equipment and tools is also required.

Join Rise to see the full answer
What does the work environment look like for a Quality Assurance Coordinator at ADESA?

Working as a Quality Assurance Coordinator at ADESA involves a mix of indoor and outdoor environments. You'll encounter changing weather conditions, elevated noise levels, and will need to adhere to safety protocols while performing various quality control tasks in the detail department.

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Is there room for career advancement as a Quality Assurance Coordinator at ADESA?

Absolutely! ADESA encourages career growth and offers paths for advancement. As a Quality Assurance Coordinator, you can develop your skills and experience, potentially leading to further opportunities within the company's expanding structure.

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What benefits does ADESA offer to Quality Assurance Coordinators?

ADESA offers an attractive benefits package to Quality Assurance Coordinators, including competitive pay, health benefits after 30 days, holiday and paid time off, and programs for education reimbursement and 401(k) matching, ensuring you and your family are well taken care of.

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Common Interview Questions for Quality Assurance Coordinator - ADESA
Can you explain your understanding of quality assurance in the detailing process?

Quality assurance in detailing ensures that every vehicle meets specific standards before reaching customers. Discuss how you verify each step and measure success based on customer satisfaction and vehicle appearance.

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How do you prioritize tasks when managing multiple vehicles at once?

Prioritization is key in high-volume environments. Explain how you would assess urgency based on production goals and detail requirements while maintaining quality standards.

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What experience do you have with photo staging and vehicle presentation?

Share any relevant experience you have in staging vehicles for photography. Highlight the importance of clear, quality images in enhancing customer appeal and how you achieve your best results.

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How would you handle a situation where a detailer consistently fails to meet standards?

Address the importance of communication and support. Describe how you would provide constructive feedback, offer additional training, and ensure the detailer understands expectations moving forward.

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What strategies would you implement to enhance team communication regarding production goals?

Discuss the benefits of regular meetings, creating visual tracking systems, and incentivizing teamwork in meeting production goals as strategies for improved communication among your team.

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What tools and equipment are you comfortable operating in a detail shop?

Outline your familiarity with tools and equipment used in auto detailing, emphasizing safety and your operational competencies that assure quality and efficiency in your work.

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How do you stay updated with industry best practices in quality assurance?

Describe your commitment to continuous learning through workshops, online resources, and networking with industry professionals to keep abreast of new techniques in quality assurance.

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How do you assess a vehicle's readiness for presentation?

Explain your checklist process for evaluating appearance factors such as cleanliness, repairs, and base conditions needed to meet presentation standards in the detailing department.

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Can you provide an example of a successful team effort you led or participated in?

Share a specific experience where you contributed to team success by coordinating efforts and fostering collaboration among team members to meet a common goal.

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Why do you want to work as a Quality Assurance Coordinator at ADESA?

Express your enthusiasm for working at ADESA and your alignment with the company's values of teamwork and quality service. Share how you see this position as a perfect fit for your skills and passion.

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Carvana, founded in 2012 and headquartered in Tempe, Arizona, sells cars online. The Company offers new and used cars and vehicles.

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March 20, 2025

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