Senior QA Automation Engineer (Selenium, Cucumber, Java, API) - C12

As a Senior QA Automation Engineer at Citi, your responsibilities range from leading the design and implementation of QA automation frameworks to mentoring automation engineers. You will review test designs, write and automate test cases, develop QA metrics, and ensure comprehensive testing for web applications, APIs, and data. Additionally, you will contribute to agile projects, perform user acceptance testing, and provide troubleshooting support to enhance customer satisfaction.

The qualifications for the Senior QA Automation Engineer role at Citi include a Bachelor’s degree or equivalent experience, along with 8 years of QA automation engineering expertise. You must have extensive knowledge of QA automation frameworks using Selenium and Cucumber, in addition to experience with API testing and non-functional requirements. Familiarity with cloud infrastructures and a solid foundation in troubleshooting and SQL are also essential.

A Senior QA Automation Engineer at Citi will work with various tools and technologies such as Selenium, Cucumber, Soap UI, JMeter, and Load Runner. Expertise in automation for web applications, APIs, and enterprise integrations is crucial. You will also engage with AWS cloud services and be involved in automating repetitive tasks using these tools to ensure high product quality and operational efficiency.

Citi is committed to the professional development of its employees, including Senior QA Automation Engineers. You will have opportunities to mentor junior engineers, lead projects, and participate in training programs. Further, Citi encourages continuous learning through certifications and workshops, ensuring you stay abreast of industry best practices and technological advancements in QA automation.

The work environment for a Senior QA Automation Engineer at Citi is dynamic, collaborative, and focused on innovation. You will be part of agile teams that emphasize communication and productivity. With regular opportunities for leadership and mentoring, you'll find a supportive atmosphere that encourages sharing knowledge and driving quality within the development lifecycle.

Certainly! Discuss your hands-on experience with frameworks like Selenium and Cucumber, emphasizing the projects where you implemented these tools. Highlight specific challenges you overcame and the metrics that showcase how your efforts improved testing efficiency and quality.

To ensure comprehensive test coverage, I start by collaborating with stakeholders to understand requirements. I then create detailed test plans that encompass various use cases and edge cases. Using automation, I validate that all acceptance criteria are met while developing metrics to measure coverage.

My mentoring approach combines hands-on training and knowledge sharing. I focus on skills development through pair programming, regular feedback sessions, and sharing resources. My goal is to empower junior engineers to be independent problem solvers and critical thinkers in the QA space.

When troubleshooting production incidents, I first gather all relevant data to analyze the situation. I follow a systematic approach to isolate the issue, replicating it in a controlled environment if necessary. I then collaborate with development teams to determine the root cause and implement solutions while documenting the process for future reference.

I regularly engage in online courses, attend webinars, and participate in QA community forums. Reading industry blogs and following thought leaders on social media also helps to stay current. Networking with peers allows me to exchange insights on best practices and tools.

Communication is critical in my role as it ensures alignment among cross-functional teams. I prioritize clear and concise interactions, whether in documenting test plans, reporting findings, or collaborating during Agile ceremonies. Good communication enhances the overall effectiveness of projects and reduces misunderstandings.

In a previous project, I identified gaps in test coverage that led to high defect rates. I initiated a review of existing tests, which revealed redundant cases. By streamlining the test suite and automating critical paths, I improved testing efficiency and reduced cycle times significantly, leading to faster releases.

Handling tight deadlines involves effective prioritization and agile methodologies. I assess critical functionalities and reallocate resources to optimize testing efforts. Communicating potential risks to stakeholders ensures transparency, helping the team to adjust timelines or focus areas as needed.

The biggest challenge in QA automation is maintaining test scripts over time. As applications evolve, keeping automated tests relevant requires continuous updates and refactoring. Balancing automation efforts with manual testing needs and ensuring all scenarios are covered can be complex, but it's vital for delivering quality products.

I’m excited about the opportunity at Citi because of its commitment to innovation in the tech space and its focus on quality. I align with Citi's value of integrating best practices and believe in contributing to high-impact projects that serve a larger purpose, especially in the financial sector which is continually evolving.