Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Wealth Team Client Service Associate- San Antonio image - Rise Careers
Job details

Wealth Team Client Service Associate- San Antonio

The Team Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

  • Deliver wealth management services to clients with guidance from the Wealth Advisors and Client Onboarding team.
  • Supports an expansive and/or diverse array of products/services (e.g., Investment, banking, mortgage)
  • Documents, tracks, and monitors client onboarding and items escalated to them to ensure a timely resolution using internal tracking system.
  • Provides client onboarding functions such as, account opening, including complex and cross-border accounts, asset transfer, account maintenance and general activities of licensed client service associates.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 2-5 years relevant experience
  • Ability to multi-task with strong organizational and time management skills per the needs of the wealth advisors, client onboarding team and clients
  • Ability to problem solve and analyze data with demonstration of attention to detail
  • Strong verbal and written communication skills
  • Client facing experience; strong background and interest in the fields of operations and compliance; knowledge of investments, banking, and credit products
  • US: Licenses: Series SIE, 7/63 or 7/66
     

Education:

Bachelor's/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Private Client Coverage

------------------------------------------------------

Job Family:

Client Services

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

San Antonio Texas United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$72,800.00 - $109,200.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

Apr 08, 2025

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Citi Glassdoor Company Review
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Citi DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Citi
Citi CEO photo
Jane Fraser
Approve of CEO

Average salary estimate

$91000 / YEARLY (est.)
min
max
$72800K
$109200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Wealth Team Client Service Associate- San Antonio, Citi

Are you ready to kickstart your career in wealth management? At Citi, we are searching for a Wealth Team Client Service Associate to join our San Antonio team! In this developing professional role, you'll be diving into the world of client services, where your in-depth knowledge will blend seamlessly with your understanding of industry practices. As part of our vibrant team, you'll engage with wealth advisors and the client onboarding team, ensuring exceptional service delivery and comprehensive support for a diverse range of investment, banking, and mortgage products. Your analytical thinking and familiarity with data analysis tools will be essential as you break down complex information and help clients with account openings, asset transfers, and general client queries. You'll be communicating and exchanging information that may be complex or sensitive, honing your diplomacy skills as you go. This is a role that will see you impacting core business activities directly, providing timely and effective service that contributes to overall team success. If you come with 2-5 years of relevant experience, a knack for multi-tasking, and a strong attention to detail, we invite you to join this dynamic environment at Citi where your career can thrive and grow. Together, we can achieve great things in the finance sector, ensuring our clients receive the top-notch service they deserve!

Frequently Asked Questions (FAQs) for Wealth Team Client Service Associate- San Antonio Role at Citi
What are the primary responsibilities of a Wealth Team Client Service Associate at Citi?

As a Wealth Team Client Service Associate at Citi, your main responsibilities include delivering wealth management services under the guidance of Wealth Advisors, supporting diverse banking and investment products, managing client onboarding processes, and ensuring timely resolutions of escalated items while maintaining meticulous documentation.

Join Rise to see the full answer
What qualifications are required to become a Wealth Team Client Service Associate at Citi?

To thrive as a Wealth Team Client Service Associate at Citi, you'll need 2-5 years of relevant experience, strong organizational and problem-solving skills, excellent verbal and written communication abilities, and a client-facing background in operations and compliance. Knowledge of investment and banking products will also be beneficial.

Join Rise to see the full answer
How does the Wealth Team Client Service Associate at Citi impact team objectives?

The Wealth Team Client Service Associate at Citi plays a crucial role in achieving team objectives by providing timely and quality service to clients, which directly affects the effectiveness of the team and promotes a seamless integration with core business activities.

Join Rise to see the full answer
What skills are vital for succeeding as a Wealth Team Client Service Associate at Citi?

Success as a Wealth Team Client Service Associate at Citi hinges on analytical thinking, strong communication, a keen attention to detail, and the ability to multi-task effectively. Developing interpersonal skills will also enable you to exchange complex information diplomatically with clients and colleagues.

Join Rise to see the full answer
What does the career path look like for a Wealth Team Client Service Associate at Citi?

The career path for a Wealth Team Client Service Associate at Citi is promising, featuring opportunities for growth and advancement within the company. With hands-on experience and the support of experienced Wealth Advisors, associates can evolve into more specialized roles in wealth management or explore other areas within Citi.

Join Rise to see the full answer
Common Interview Questions for Wealth Team Client Service Associate- San Antonio
What motivated you to apply for the Wealth Team Client Service Associate position at Citi?

When answering this question, focus on your interest in wealth management, your alignment with Citi's values, and your eagerness to contribute to team success. Highlight specific experiences that drive your passion for the role.

Join Rise to see the full answer
Can you describe a time you managed multiple tasks simultaneously?

Provide a relevant example demonstrating your organizational and time management skills. Discuss how you prioritized tasks, the tools you used to stay on track, and the successful outcome of your efforts.

Join Rise to see the full answer
How do you ensure effective communication when discussing complex information?

Discuss your strategy for breaking down complex concepts into understandable terms. Mention your experience in using clear language, visual aids, or examples, which can help convey complicated information to clients or colleagues.

Join Rise to see the full answer
What experience do you have with client onboarding processes?

Be specific about your past roles where you've been involved in client onboarding. Explain how you documented and tracked information, supported clients during the onboarding process, and ensured a smooth transition.

Join Rise to see the full answer
How do you handle difficult or sensitive client interactions?

Share an example where you successfully navigated a challenging client conversation. Emphasize your diplomatic skills, active listening, and commitment to resolving issues while maintaining the firm’s reputation.

Join Rise to see the full answer
What tools or software are you familiar with that aid in data analysis?

Discuss any relevant data analysis tools you're proficient with, such as Excel, CRM software, or analytical platforms. Highlight how these tools have improved your ability to analyze and interpret data in previous roles.

Join Rise to see the full answer
How do you prioritize compliance in your daily work?

Talk about your understanding of regulatory frameworks and compliance standards, and share examples of how you've integrated compliance into your workflow to protect both the company and its clients.

Join Rise to see the full answer
What role do you think teamwork plays in client services?

Express your belief that teamwork is fundamental to achieving high-quality client service. Describe how collaboration with colleagues enhances performance and client experiences, using examples where applicable.

Join Rise to see the full answer
Why is attention to detail important in the Wealth Team Client Service Associate role?

Explain that attention to detail is crucial to ensure accuracy in client transactions and compliance with regulations. Provide examples of how your detail-oriented approach has positively impacted your past work.

Join Rise to see the full answer
What are your long-term career goals, and how does this position align with them?

Share your aspirations within the wealth management field or the finance industry. Explain how the Wealth Team Client Service Associate role offers you the opportunity to build foundational skills that will propel your career forward.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 7 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony

Citi invites applications for a Lead Analyst in Business Treasury Services, focusing on financial strategy and management.

Photo of the Rise User
Posted 7 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony

We are seeking an experienced Data Governance Foundation Lead Analyst to spearhead data governance strategies at Citi.

Provide exceptional support as a French Speaking Customer Support Representative for an Online Marketplace platform at Mercier Consultancy.

Lithia Hybrid Grapevine Honda, Grapevine, TX 76051
Posted 13 days ago

We are seeking a Customer Support professional to enhance relationships and drive customer engagement at Grapevine Honda.

Photo of the Rise User
Posted 9 days ago

Join a dedicated team in Burlington as a Registered Nurse, delivering compassionate and efficient patient care.

Photo of the Rise User
OneOncology Hybrid TNO - Midtown Admin | Nashville, TN
Posted 2 days ago

Tennessee Oncology is looking for a dedicated Supportive Care Coordinator to enhance patient care through effective scheduling and administrative support.

Photo of the Rise User
Posted 6 days ago

As the Global VP of Customer Success at Guesty, you will lead efforts to boost customer satisfaction and drive growth in a dynamic SaaS environment.

Photo of the Rise User
Corewell Health Hybrid US, Kent County, MI; Michigan, Grand Rapids, MI
Posted 10 days ago

Seeking a skilled RN for the Operating Room at Blodgett Hospital to provide critical nursing care in a high-tech surgical setting.

Photo of the Rise User
Domino's Hybrid 11933 Olive Boulevard, Creve Coeur, MO
Posted 7 days ago

Become a vital part of Domino's Pizza as a Customer Service Representative, where your friendly demeanor will help create memorable experiences for our patrons.

We're looking for a compassionate Staff Registered Nurse to join our ICU team and enhance patient care at Hendricks Regional Health.

Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

532 jobs
MATCH
Calculating your matching score...
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
18 people applied to Open Enrollment CSR at TEKsystems
C
Someone from OH, Middletown just viewed Operations Analyst at Core Specialty Insurance
A
Someone from OH, Strongsville just viewed Graphic Design Intern at Anvil NorthWest
W
Someone from OH, Uhrichsville just viewed Director Operations at WVUMedicine
Photo of the Rise User
Someone from OH, Cincinnati just viewed Game Director, Scripps Sports at The E.W. Scripps Company
Photo of the Rise User
Someone from OH, Lorain just viewed 3D Modeler / Graphic Designer - Freelance at Twine
o
Someone from OH, Oxford just viewed Digital Media & Marketing Student Intern at osu
Photo of the Rise User
Someone from OH, Beachwood just viewed Dispensary Tech at Ayr Wellness
Photo of the Rise User
Someone from OH, Springfield just viewed Front Desk Clerk at Marriott International
L
Someone from OH, Akron just viewed Junior Graphic Designer at Little Spoon
Photo of the Rise User
Someone from OH, Columbus just viewed Licensing and Regulatory Compliance Analyst at Sportradar
Photo of the Rise User
Someone from OH, Mansfield just viewed US_EN_Operations_Warehouse Loader (Part Time) at Red Bull
Photo of the Rise User
Someone from OH, Dublin just viewed Salesforce Administrator at Multiverse
Photo of the Rise User
Someone from OH, Pickerington just viewed Salesforce Solution Analyst at GoodLeap
S
Someone from OH, Pickerington just viewed Salesforce Project Manager at Studio Science
Photo of the Rise User
Someone from OH, Dayton just viewed Medical Receptionist at LifeStance Health
C
Someone from OH, Massillon just viewed RN Ambulatory - Outpatient Infusion Therapy at CCF
Photo of the Rise User
Someone from OH, Columbus just viewed HR Business Partner (Maternity Cover) at Marshmallow
Photo of the Rise User
Someone from OH, Columbus just viewed Community Outreach Canvasser $24/Hr at Confidential
Photo of the Rise User
Someone from OH, Cincinnati just viewed Email Marketing Coordinator at Creative Circle
Photo of the Rise User
Someone from OH, Columbus just viewed UX Researcher, Amazon Autos at Amazon
Photo of the Rise User
Someone from OH, Cincinnati just viewed AI training and enablement at Writer