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Director of Infrastructure Power Capital Programs - Infrastructure Division - SFPUC (0942) (152947)

Company Description

  • Application Opening: Friday, March 21, 2025
  • Application Filing Deadline: Friday, April 4, 2025, at 11:59 PM (PDT)
  • Recruitment ID: PBT-0942-152947 / RTF0152946-01113814

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

WHO ARE WE? 
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. 

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc.

Job Description

About the Infrastructure Division
The Infrastructure Division is responsible for overseeing the administration, planning, design, and construction of our water, wastewater, and power capital programs and projects, including the Water Enterprise Capital Improvement Program (WECIP), Water System Improvement Program (WSIP), the Hetch Hetchy Capital Improvement Program (HCIP), the Sewer System Improvement Program (SSIP), the annual Water and Wastewater Renewal and Replacement (R&R) Programs and elements of the Power Enterprise Capital Improvement Plan.

About the Position
Under general direction of the Assistant General Manager of Infrastructure, the Director of Infrastructure Power Capital Programs will assume full responsibility for all aspects of the execution of the Infrastructure Division-led programs and projects in the CleanPowerSF 10-Year Capital Program and the Hetch Hetchy Power portion of the Hetch Hetchy Enterprise 10-Year Capital Plan, which includes: Retail Distribution Services, Streetlight replacement, the Public Power Expansion Project and others. The Director of Infrastructure Power Capital Programs will support the Director of Water Capital Programs for delivery of the Hetch Hetchy Water – Power Infrastructure Program. This position will partner with the Power Enterprise to establish and implement program priorities and strategies, aimed at the successful delivery of the programs.

The essential functions of this position include, but are not limited to:

  1. Monitors, evaluates, and oversees Infrastructure staff for the planning and implementation of programs and projects. 
  2. Collaborates with the Power Enterprise to determine the delivery and contracting strategy for each ‘major capital project’.
  3. Monitors and assesses overall program performance (budget, schedule and quality), on an ongoing basis, and initiates corrective actions as necessary; tracks progress on capital projects to ensure objectives meet Level of Service goals, and projects are delivered on-time and within budget.
  4. Oversees program and project implementation and programmatic functions, such as developing clear project objectives for all projects such that objectives meet the program’s level of service goals, expediting environmental review and permitting, reviewing and modifying land acquisition strategies as necessary, assisting to develop operations plans for new/improved facilities within existing operations, and providing for public outreach and engagement pre-construction and during construction.
  5. Works with project teams to identify project and program risks, to develop and implement mitigation actions to address these risks. Facilitates problem solving and accelerates executive decisions to minimize program delays.
  6. Reports on program implementation and progress at various public meetings (oversight committees, regulatory entities, citizen’s advisory committee, and public agencies, stakeholder/political organizations, etc.).
  7. Provides oversight and management of consultant resources in collaboration with the designated Power Enterprise capital lead.
  8. Coordinates with other city departments, entities and customers to ensure program success  including the: Public Works, City Planning, the Port, Recreation and Parks, Real Estate, SFMTA, City Attorney’s Office, and Treasure Island Development Authority; coordinates with inter-connected utilities such as PG&E, and coordinates with regulatory groups including: San Francisco Bay Conservation and Development Commission (BCDC), California Independent System Operator (CAISO), Western Electricity Coordinating Council (WECC)/ North American Electric Reliability Corporation (NERC)), other regulatory and special interest groups.
  9. Identifies needs and works with Infrastructure Bureau Managers to secure resources (staff, consultants and contractors) necessary to implement Power capital projects.
  10. Represents Infrastructure Division when collaborating with Power Enterprise to develop program level of service goals and objectives, consistent with objectives established by Power Enterprise.   
  11. Represents Infrastructure Division in the Capital Planning process by working collaboratively with project delivery teams, Power Enterprise, Business Services/Finance, and the Director of Water Capital Programs to develop the two-year budgets and 10-year Capital Plans that outline the Power Enterprise capital investments (Hetch Hetchy Water & Power and Power Enterprise CIPs).  Oversees preparation of program and capital project budgets necessary to develop these plans.  If necessary, oversee the preparation of program and project budget requests for supplemental appropriations to the Commission and Board of Supervisors.
  12. Works with the Manager of the Project Management Bureau to update project management processes and procedures to ensure consistency, quality and accountability for design-bid-build projects, as well as, collaborative (alternative) project delivery methods such as CM/GC and progressive design-build, that would be used for the Power capital projects.
  13. Works with the Manager of Project Controls group to update procedures for the capital project and program delivery (e.g., management of project contingency, project change management).
  14. Coordinates and communicates with other Infrastructure bureaus and teams for recommending updates to procedures: Construction Management Bureau, Engineering Management Bureau, Environmental Management Group, Infrastructure Budget and Finance, and Workforce & Economic Program Services; discussing Lessons Learned; developing and reviewing work plans, resource and contracting plans, deliverability reviews, risk registers, and other project and program coordination and process improvements to manage the programs as effectively as possible. 
  15. Coordinates with the various bureaus in the Infrastructure Division and Power Enterprise staff to develop or refine preliminary work scopes, budgets, schedules and spending plans for Power capital projects. Works with the Power Enterprise to develop and update the approach for prioritizing and implementing Power capital projects.
  16. Coordinates with Business Services/Finance as well as Water Enterprise and Director of Water Capital Projects for funding approaches for Power Enterprise projects and power-funded projects within the Hetch Hetchy Water CIP.
  17. Implements a Quality Management Program consisting of quality assurance measures and various types of project reviews to ensure the completeness of contract documents, and consistency with other capital programs and projects. 

The Director of Infrastructure Power Capital Programs (0942 Manager VII) is required to perform other related duties as assigned.

Qualifications

Minimum Qualifications:
Education: Possession of a Bachelor of Science Degree in Civil, Mechanical or Electrical Engineering from an accredited college or university; AND

Experience: Six (6) years of managerial experience involving management of major capital programs and/or projects for water, wastewater, power and other infrastructure facilities, in a large agency, of which all must include supervisory experience; AND

License: Possession of a current valid California State license registered Civil, Mechanical or Electrical professional engineer; and a California Class C driver’s license.

Substitution: Additional qualifying experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Note: One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) 

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Progressive management experience working on major capital programs (between $50-$150 M).
  • Two (2) years or more of experience in defining a program, and defining and developing projects within the program, and within program budget constraints.
  • Three (3) years or more of experience supervising project management and engineering staff.
  • Demonstrated leadership ability in directing diverse group of functional managers engaged in program/project management. 
  • Excellent verbal and written communication skills including presentation to a diverse group of audiences including the Commission, staff, stakeholders, and the public.

Verification of Experience and/or Education:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at How to Verify Education Requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. 

Additional Information

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

1. Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying):
Candidates will be required to complete a MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

2. Supplemental Questionnaire Examination (Weight:100%):  Applicants who meet the minimum qualifications will be sent a Supplemental Questionnaire Examination via electronic mail after the closing of the application filing period. The Supplemental Questionnaire Examination is designed to measure the knowledge, skills and/or abilities in job-related areas required for the position which may include, but are not limited to:

  • Knowledge of engineering, construction and environmental stewardship of power infrastructure, including substations and distribution systems.        
  • Knowledge of the principles and practices of management.
  • Ability to make recommendations and present them effectively to SFPUC executives, Commission and Board of Supervisors.          
  • Ability to oversee the development, analysis and monitoring of complex program and project schedule and budgets.   
  • Skilled in directing subordinate managers engaged in diverse activities.     
  • Skilled in effective written and oral communication, including presentations to executive-level management, Commission, Board of Supervisors and the public.      
  • Skilled in establishing and maintaining effective working relationships with executive management, officials, subordinate staff, outside organizations and the public.    
  • Skilled in exercising independent analysis, adaptability and judgment on specialized tasks with complicated choices of action.          
  • Skilled in decision-making based on synthesis and analysis of appropriate data and input from project managers & executive management. 
  • Skilled in leadership of diverse group of managers engaged in program/project management, engineering, construction and environmental compliance.   
  • Skilled in promoting teamwork of diverse group of project managers to achieve specific and measurable goals.

Applicants will be given a deadline to return the Supplemental Questionnaire Examination. Those who do not respond by the established deadline will not be eligible to continue in the examination process and will not be added to eligibility list resulting from this process. All applicants’ responses to the Supplemental Questionnaire Examination are subject to verification.

A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process and be placed on the eligible list/score report.

Candidates will be placed on the eligible list/score report in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

The department may administer additional position-specific selection procedures to make the final hiring decision.

NOTE:  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see here.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at here.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov and begin the application process. 

•    Select the “Apply Now” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.

Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Vivian Yeung at [email protected].    

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

What You Should Know About Director of Infrastructure Power Capital Programs - Infrastructure Division - SFPUC (0942) (152947), City and County of San Francisco

As the Director of Infrastructure Power Capital Programs at the San Francisco Public Utilities Commission (SFPUC), you’ll be stepping into a pivotal role that shapes how we deliver vital infrastructure projects in an environmentally conscientious and community-focused manner. Located in the heart of San Francisco, our team manages an extensive array of programs related to water, wastewater, and power, supporting over 2.7 million customers across the Bay Area. You won't just oversee projects; you’ll lead them with a vision, partnering closely with various departments to ensure our programs meet ambitious level of service goals. Your day-to-day will include everything from evaluating the performance of capital projects to facilitating crucial collaborations with other city departments, all while maintaining a sharp focus on budget and schedules. You’ll also provide direction towards goal-setting within our networks, ensuring delivery mechanisms are both effective and environmentally sustainable. With an emphasis on public engagement, you will prepare to communicate project progress not just to our team, but also to various public and regulatory entities. If you’re seeking an opportunity where innovative thinking meets practical implementation in the utilities space, one that allows you to truly make a difference in the community’s infrastructure, this position offers just that. Join us and lead the way in creating a sustainable future for San Francisco's power infrastructure!

Frequently Asked Questions (FAQs) for Director of Infrastructure Power Capital Programs - Infrastructure Division - SFPUC (0942) (152947) Role at City and County of San Francisco
What are the primary responsibilities of the Director of Infrastructure Power Capital Programs at SFPUC?

The Director of Infrastructure Power Capital Programs at SFPUC is responsible for overseeing the execution of various infrastructure programs aimed at enhancing the power service delivery of CleanPowerSF and related projects. This includes monitoring project performance, collaborating with the Power Enterprise on strategic planning, ensuring compliance with budgets, and representing the Infrastructure Division in meetings with public stakeholders.

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What qualifications are required to become the Director of Infrastructure Power Capital Programs at SFPUC?

To qualify as the Director of Infrastructure Power Capital Programs at SFPUC, candidates must possess a Bachelor of Science Degree in Engineering (Civil, Mechanical, or Electrical) and at least six years of managerial experience in managing major capital programs. A valid California professional engineer's license is also required, along with strong leadership and communication skills.

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How does the Director of Infrastructure Power Capital Programs interact with other departments within SFPUC?

The Director of Infrastructure Power Capital Programs works collaboratively with various city departments including Public Works, City Planning, and others to ensure the success of power capital projects. This role involves coordinating efforts to align project goals with the resources of other civic entities, thus fostering a strong collaboration for successful execution.

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What types of projects does the Director of Infrastructure Power Capital Programs supervise?

The Director supervises a variety of major capital projects such as Retail Distribution Services, Streetlight Replacement, and the Public Power Expansion Project. Essentially, all projects classified under the CleanPowerSF 10-Year Capital Program fall under this supervision, aiming to improve power infrastructure and delivery.

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What leadership qualities are essential for the Director of Infrastructure Power Capital Programs at SFPUC?

Essential leadership qualities for the Director at SFPUC include excellent communication skills, the ability to lead diverse teams, decision-making under pressure, and strong problem-solving capabilities. Moreover, effective collaboration with stakeholders and a commitment to community engagement are crucial for the role.

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Common Interview Questions for Director of Infrastructure Power Capital Programs - Infrastructure Division - SFPUC (0942) (152947)
Can you describe your experience managing major infrastructure projects?

In answering this question, candidates should highlight specific projects they’ve managed, detailing their role in overseeing budgets, timelines, and collaboration with various stakeholders. Emphasizing results and lessons learned from those experiences will provide insight into your management capabilities.

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How do you prioritize projects within a capital improvement program?

Effective prioritization can be demonstrated through a structured approach, such as evaluating project impact, alignment with strategic goals, resource availability, and risk assessment. Be prepared to share examples of how you made tough choices in prioritizing projects and the frameworks you used.

Join Rise to see the full answer
What strategies do you use to engage with the community during a project?

Discuss your experience with public outreach, emphasizing the importance of transparency and feedback. Detail specific strategies, such as community meetings, online surveys, and stakeholder engagement practices that helped foster positive relationships and ensure public input was valued.

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Explain a time you faced a significant challenge in a project. How did you handle it?

Utilize the STAR method (Situation, Task, Action, Result) when responding to this question. Illustrate a real challenge you encountered, the steps taken to address it, and the positive outcomes that resulted from your actions.

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How do you ensure compliance with regulatory standards during project implementation?

Candidates should discuss their familiarity with relevant local and state regulations, emphasizing their approach to compliance monitoring, risk management strategies, and how they keep project teams informed about regulatory requirements that could affect project execution.

Join Rise to see the full answer
What role does collaboration play in your management style?

Focus on the importance of teamwork in infrastructure projects, mentioning how you connect with various departments, stakeholders, and contractors. Share examples where collaboration led to successful project completion or resolution of complex issues.

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In your opinion, what’s the key to successful project budgeting?

Discuss the importance of accuracy, forecasting, and regular monitoring. Link your budgeting techniques to your past projects, explaining how you’ve managed changes and ensured financial accountability and project success.

Join Rise to see the full answer
Can you give an example of how you have implemented innovative practices in your projects?

Share details about an innovative solution you've introduced in a past project, whether it’s technology, a new process, or a design approach. Discuss its impact on efficiency, budget, or stakeholder satisfaction.

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How do you manage risks in large capital projects?

Emphasizing a proactive approach to risk management, explain how you identify potential risks and mitigate them through thorough planning and communication strategies. Share specific methodologies you’ve employed to keep projects on track.

Join Rise to see the full answer
What happens if a project falls behind schedule? How do you respond?

Talk about your strategies for addressing delays, including analyzing the causes, communicating with stakeholders, and implementing corrective action plans. Highlighting your ability to remain calm under pressure will reinforce your problem-solving capabilities.

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The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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