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IT Asset administrator

Company Description

Ergomed Group is a rapidly expanding full-service mid-sized CRO specializing in Oncology and Rare Diseases.

Since its foundation in 1997, the company has grown organically and steadily by making strategic investments and landmark acquisitions, with operations in Europe, North America, and Asia

Our company allows for employee visibility (you have a voice!), creative contribution, and realistic career development.

We have nourished an authentic international culture here at Ergomed.

We value employee experience, well-being, and mental health. We acknowledge that a healthy work-life balance is a critical factor for employee satisfaction and, in turn, nurtures an environment from whichhigh-quality client service can be achieved.

Come and join us on this exciting journey to positively impact patients' lives.

Job Description

 

  • Manage and process IT equipment orders, ensuring timely procurement and delivery.
  • Maintain software license compliance, renewals, and allocations.
  • Track IT assets within the system, ensuring all records are accurate and up to date.
  • Monitor deadlines for asset renewals, license expirations, and contract obligations.
  • Handle phone orders and coordinate device assignments.
  • Ensure proper documentation of all asset transactions.
  • Collaborate with vendors to obtain quotes, negotiate contracts, and resolve discrepancies.
  • Provide reports on asset inventory, usage, and forecast needs.
  • Assist in developing and implementing IT asset management policies and procedures.

Work closely with IT support teams to ensure smooth asset distribution and troubleshooting.

Qualifications

Bachelor’s degree in computer science, Information Systems Management or related field (or equivalent combination of education, training and experience).

Additional Information

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.  

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

We offer: 

  • Training and career development opportunities internally  
  • Strong emphasis on personal and professional growth 
  • Friendly, supportive working environment 
  • Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!  

  • Quality 
  • Integrity & Trust  
  • Drive & Passion  
  • Agility & Responsiveness  
  • Belonging 
  • Collaborative Partnerships  

We look forward to welcoming your application.

#LI remote

What You Should Know About IT Asset administrator, Ergomed

Are you ready to make a difference in the world of IT? Ergomed Group is on the lookout for an enthusiastic IT Asset Administrator to join our dynamic team in Zagreb, Croatia! As a rapidly expanding full-service mid-sized CRO specializing in Oncology and Rare Diseases, we believe that having the right technology is crucial to achieving our mission. In this role, you'll be the go-to person for managing and processing IT equipment orders, ensuring timely procurement and accurate tracking of our IT assets. Get ready to tackle responsibilities like maintaining software license compliance, monitoring asset renewals, and collaborating with vendors for quotes and contracts. Our friendly and supportive working environment means you'll have the chance to contribute your voice and ideas while working towards realistic career development. With your Bachelor’s degree in computer science or a related field, along with a love for organization and tech, you’ll help us continue providing top-notch service to our clients and positively impacting patients' lives. Join us, and let's shape the future together with a human-first approach that prioritizes employee experience and well-being!

Frequently Asked Questions (FAQs) for IT Asset administrator Role at Ergomed
What are the key responsibilities of an IT Asset Administrator at Ergomed Group?

As an IT Asset Administrator at Ergomed Group, you will be responsible for managing and processing IT equipment orders, ensuring timely procurement and delivery. You'll maintain software license compliance, track IT assets, monitor deadlines for asset renewals, and handle phone orders for device assignments. Additionally, you will provide reports on asset inventory and collaborate with vendors for quotes and contract negotiations.

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What qualifications do you need to apply for the IT Asset Administrator position at Ergomed Group?

To apply for the IT Asset Administrator role at Ergomed Group, you should have a Bachelor's degree in computer science, Information Systems Management, or a related field. Alternatively, relevant experience and training can also be considered. A solid understanding of asset management processes and strong organizational skills will set you up for success in this position.

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How does Ergomed Group prioritize employee well-being in the IT Asset Administrator role?

At Ergomed Group, employee well-being is a top priority. We understand that a healthy work-life balance is crucial for job satisfaction. As an IT Asset Administrator, you will work in a friendly, supportive environment that encourages personal and professional growth. Our international culture values diversity and inclusion, ensuring that all team members feel valued and empowered.

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What opportunities for career development does Ergomed Group offer for IT Asset Administrators?

Ergomed Group provides a variety of training and career development opportunities for IT Asset Administrators. The company fosters a culture of personal growth and offers realistic paths for advancement within the organization. You'll have the chance to participate in projects that enhance your skills and contribute to the overall success of the team.

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What is the company culture like for IT Asset Administrators at Ergomed Group?

The company culture at Ergomed Group is defined by collaboration and open communication. As an IT Asset Administrator, you'll be part of a team that celebrates diversity and supports one another. We value each employee's voice and believe that a human-first approach can lead to innovative solutions and high-quality service.

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Common Interview Questions for IT Asset administrator
Can you describe your experience with managing IT assets?

In answering this question, highlight specific roles where you handled IT asset management. Discuss the tools or software you used, the processes you followed, and how you maintained accurate records. Share any challenges you faced and how you resolved them to demonstrate your problem-solving skills.

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How do you ensure software license compliance?

Talk about your approach to keeping track of software licenses, including monitoring renewal dates and identifying usage patterns. Mention any systems you have implemented or utilized to automate compliance checks and your method for maintaining accurate records to avoid legal issues.

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What strategies do you use to manage procurement and delivery timelines?

Outline your organizational skills and mention how you prioritize tasks to meet deadlines. Discuss your experience collaborating with vendors and your methods for tracking orders to ensure timely delivery. Sharing examples from previous roles can strengthen your response.

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How do you handle discrepancies in asset records?

Explain your systematic approach to identifying and resolving discrepancies. Mention how you communicate with relevant parties to gather information, the steps you take to correct the records, and your strategies for preventing similar issues in the future.

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Can you give an example of a time you contributed to a team project?

Provide a specific instance where you worked as part of a team, focusing on your role in asset management. Describe the goal of the project, your contributions, and the outcomes. Highlight collaboration and communication skills that benefited the team.

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What do you know about Ergomed Group and its mission?

Demonstrate your understanding of Ergomed Group's focus on oncology and rare diseases. Discuss its commitment to employee well-being and how that aligns with your professional values. Showing that you've researched the company will indicate genuine interest in the position.

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How do you stay current with IT asset management trends and best practices?

Share your methods for ongoing learning and professional development, such as following industry blogs, attending webinars, or participating in relevant training. Mention any certifications you have or plan to pursue that would further your expertise.

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What tools do you prefer for tracking IT assets and why?

Discuss specific IT asset management tools you've previously used and why they worked for you. Highlight features that are particularly useful, such as tracking capabilities, reporting functions, or user-friendliness. Provide a comparison with other tools to show your depth of knowledge.

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How do you approach vendor negotiations?

Explain your method for preparing for vendor negotiations, such as researching market prices and establishing clear objectives. Share tips on building relationships with vendors and how you aim for win-win outcomes that benefit both the company and the vendor.

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What do you think is the most challenging aspect of being an IT Asset Administrator?

Reflect on the complexities of managing multiple assets, ensuring compliance, and keeping clear documentation. Discuss how you prioritize your workload to meet these challenges, and consider sharing a real-life example of a challenge you overcame in a previous role.

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Founded in 1997, Erogmed is a global provider of clinical trial planning, management, and monitoring; and drug safety and medical information services. The company offers clinical development, trial management, and pharmacovigilance services for p...

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Full-time, remote
DATE POSTED
March 18, 2025

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