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Technical Writer (Contract)

Join us in our mission to empower developers worldwide

Mintlify's platform reaches 20m+ developers every year and power the documentation of 5000+ companies including Anthropic, Scale AI, Cursor, X, Perplexity, Zapier, and over 20% of the last YC batch.

We are looking for a Technical Writer to create beautiful docs for customers leveraging Mintlify.

In this role, we need someone dedicated to leading this process end-to-end from content to API references to branding and look and feel.

Your Mission (Responsibilities)

In this role, we need someone dedicated to leading this process end-to-end from content to API references to branding and look and feel.

  • Migrating our customer’s documentation from another platform (such as Readme, Docusaurus, Gitbook) to Mintlify.

  • Creating showcases of a customer’s current docs on Mintlify

What You Need to Succeed (Requirements)

  • Expertise in Git editing workflow

  • Familiarity with Markdown

  • Ability to collaborate with cross-functional teams and clarify technical concepts

  • Understanding of technical writing best practices and Good Documentation Practices

  • Excellent written and verbal communication skills

  • Detail-oriented and adaptable to new technologies

  • Proficiency in English, strong writing skills

Nice to Haves (Preferred Qualifications)

  • Javascript, CSS, HTML

  • Previous technical writing experience at a company or agency

  • Familiarity with SDK documentation

  • Familiarity with API references

This is an open-ended contract opportunity with potential for full-time employment based on performance and company needs.

The candidate must be based in the US, ideally in the PST time-zone.

Our values

We’re a small team with big dreams - and the culture we create is just as important to us as the product we’re building.

📈 Growth oriented

Slope y intercept. We invest in people and growth as the company grows.

💚 Humility

Everyone has a lot to give and a lot to learn. Egos are not allowed.

🌟 Customer focused

We love our customers. We make decisions by focusing relentlessly on them - and accept if this means changing our ideas. Customer success is our success.

💡 Intellectual honesty

We believe in creating an environment where the best ideas win and acknowledging when we are wrong.

👾 Hack to success

We move fast and take big swings. We always aim for a solution that addresses 80% of the problem in 20% of the time. We make educated bets, launch MVPs, and iterate.

🔥 Having fun

Be unapologetically you! We love our game-nights, ping pong tournaments, bufo emojis, and cow jokes (the CEO knows over 100 of them and TechCrunch made fun of him for it).

Company Benefits

Not sold yet? Check out some benefits you’ll have access to as well:

🧧 Competitive compensation and equity

✈️ Flexible work culture

🌻 20 days paid time off every year

🧑‍⚕️ Health, dental, vision

💸 401k or RRSP

🍱 Free lunch and dinners

💻 $700/year work setup stipend

💪 $200/month wellness stipend

🌴 Annual team offsite

🌿 Unlimited free mints

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What You Should Know About Technical Writer (Contract), Mintlify

At Mintlify, we're on a quest to empower developers worldwide, reaching over 20 million of them every year! We are thrilled to announce our search for a passionate Technical Writer (Contract) who will play a crucial role in shaping beautiful documentation for our diverse clientele, including big names like Anthropic, Scale AI, and Zapier. This isn't just another writing gig; you will be a vital part of our mission, guiding projects from content creation to API references, ensuring that everything reflects our incredible brand. As a Technical Writer, you will lead the migration of customer documentation from platforms like Readme and Gitbook to Mintlify while also showcasing their existing work in an engaging manner. To thrive in this role, you'll need expertise in Git editing workflows, proficiency in Markdown, and exemplary communication skills to clarify technical concepts with cross-functional teams. A keen eye for detail and adaptability to new technologies are essential to meet our high standards of good documentation practices. If you have prior experience in technical writing, particularly with Javascript, HTML, or SDK documentation, that would give you a leg up! Best of all, this is an open-ended contract with the possibility of full-time employment, all while embracing a flexible, growth-oriented, and fun culture. Join us and be part of a dynamic team that puts customers first and is committed to lifelong learning and improvement.

Frequently Asked Questions (FAQs) for Technical Writer (Contract) Role at Mintlify
What are the main responsibilities of a Technical Writer at Mintlify?

As a Technical Writer at Mintlify, you will be responsible for migrating customer documentation from existing platforms to Mintlify, creating showcases of current documentation, and ensuring the brand image is reflected across all content. This role requires dedication to leading the entire documentation process from start to finish.

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What qualifications do I need to apply for the Technical Writer position at Mintlify?

To be considered for the Technical Writer role at Mintlify, candidates should have expertise in Git editing workflows, familiarity with Markdown, and a strong understanding of technical writing best practices. Excellent communication skills and detail-oriented work habits are essential, alongside proficiency in English.

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Is previous technical writing experience required for the Technical Writer role at Mintlify?

While previous technical writing experience is not explicitly required, it is preferred. Candidates with a background in technical writing at a company or agency will find it beneficial in successfully navigating this role at Mintlify.

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What software or tools should I be familiar with as a Technical Writer at Mintlify?

Candidates should have expertise with Git and be familiar with Markdown. Knowledge of Javascript, HTML, and CSS is a plus. Familiarity with SDK documentation and API references will enhance your ability to perform well in this role.

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What is the work culture like at Mintlify for a Technical Writer on contract?

Mintlify embraces a flexible and growth-oriented work culture, focusing on team collaboration, customer success, and intellectual honesty. The atmosphere encourages learning, having fun, and promoting work-life balance while maintaining high standards of quality.

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Common Interview Questions for Technical Writer (Contract)
Can you describe your technical writing process?

Discuss your approach to gathering information, structuring documents, and your revision process. Highlight any particular methodologies you employ to ensure clarity and accuracy.

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How do you handle feedback on your writing?

Share your experience dealing with constructive criticism. Emphasize your willingness to learn and adapt, stressing the importance of collaboration in creating quality documentation.

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What tools do you use for documentation and why?

Talk about your familiarity with common documentation tools, your reasons for preferring specific software, and how they enhance your workflow and contribute to successful outcomes.

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Describe your experience with API documentation.

Provide examples of past projects involving API documentation, your understanding of API design principles, and how you ensure technical accuracy and usability.

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What strategies do you use to make complex technical information more accessible?

Discuss techniques like using analogies, visual aids, and clear, structured writing to break down complicated concepts, emphasizing the goal of effective communication.

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Can you give an example of a challenging documentation project and how you managed it?

Share a specific project that required extensive research or collaboration. Discuss the obstacles faced and how you successfully navigated them while delivering quality documentation.

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How do you ensure your writing remains up-to-date?

Explain your tactics for keeping documentation current, which might include regular reviews, collaboration with subject matter experts, and staying informed about changes in technology.

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What is your approach to understanding the audience for your documentation?

Discuss how you gather insights about the target audience’s needs and preferences, and how you tailor your writing style and content accordingly for maximum effectiveness.

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How do you prioritize tasks when managing multiple documentation projects?

Outline your methods for assessing deadlines, defining project scopes, and communicating with stakeholders to effectively manage your time and resources in a busy environment.

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What makes you a great fit for the Technical Writer position at Mintlify?

Highlight your relevant skills and experiences that align with Mintlify's needs, emphasizing your enthusiasm for the company's mission and culture, and your passion for producing quality documentation.

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Contract, remote
DATE POSTED
January 11, 2025

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