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COMMUNITY ASSISTANT

Job Description

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduces street homelessness, and assists New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for the management of over 200 facilities, which mainly are individual, and family shelters used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.

The Division of Shelter Operations oversees the day-to-day operations of the agency’s Single Adult, Adulty Families and Families with Children shelter systems, both directly run and contracted providers. The work done in this Division centers on the re-housing of all shelter populations and the implementation of programming/shelter initiatives. This Division is responsible for making sure that services to the City’s most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs.

The Department of Homeless Services is recruiting for one (1) Community Assistant who will:

- Perform general housekeeping duties to maintain agency and regulatory standards for health and sanitation and perform other routine tasks as it relates to the provision of client services.

- Maintain clean restrooms, dorms, laundry rooms, common areas, outside perimeters, office space and other work areas, including the kitchen and cafeteria. Remove and dispose litter and garbage, distribute and replenish toiletries and exchange linen.

- Load and unload deliveries, stock supplies, maintain inventory records. Transport household supplies, equipment, and client lockers, distribute client mail, remove, and store client belongings and provide client escort service. Organize the serving areas and participate in food service.

- Assist in monitoring client program activities, monitor client crowd control, and perform other job-related duties as required.

Work Location: 269 Skillman Avenue, Brooklyn N.Y. 11211

Hours/Schedule: 8am-4PM Sunday to Thursday

Qualifications

1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
2. Candidates must be able to understand and be understood in English.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What You Should Know About COMMUNITY ASSISTANT, City of New York

Are you ready to make a difference in your community? The Department of Homeless Services (DHS) in New York City is on the lookout for a passionate Community Assistant to join their dedicated team. This is a fantastic opportunity for individuals eager to contribute to the well-being of those experiencing homelessness, ensuring that they receive the care and services they deserve. As a Community Assistant, you'll play a crucial role in maintaining a clean and welcoming environment across various facilities, including overseeing housekeeping duties that uphold health and sanitation standards. Your day-to-day tasks will vary, from keeping restrooms and dorms spotless to helping with food service and monitoring client activities. Whether it’s unloading deliveries or assisting clients directly, your contributions will create a more organized and supportive atmosphere. Imagine being part of an organization that serves over 38,000 adults and children daily! With no formal education requirements, it's your enthusiasm and ability to follow instructions that matter most. Located at 269 Skillman Avenue, Brooklyn, NY, this position typically runs from Sunday to Thursday, 8 AM to 4 PM. If you're looking to join a team that values diversity and inclusivity while making a positive impact on vulnerable populations, then this is the job for you. Join DHS today and play a vital part in the re-housing and support of individuals in need across the bustling landscape of New York City.

Frequently Asked Questions (FAQs) for COMMUNITY ASSISTANT Role at City of New York
What responsibilities does a Community Assistant at the Department of Homeless Services have?

As a Community Assistant at the Department of Homeless Services, your responsibilities will include performing general housekeeping tasks to maintain the agency's health and sanitation standards, cleaning restrooms, dorms, and common areas, and assisting with food service. You will also manage inventory records for supplies and help monitor client activities, ensuring a safe atmosphere for everyone.

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What are the qualifications needed for the Community Assistant position at DHS?

The Community Assistant position at the Department of Homeless Services does not have formal education requirements. However, candidates need to be able to understand and follow simple instructions and communicate effectively in English. This role is designed for those who are enthusiastic about supporting vulnerable populations.

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What is the work schedule for a Community Assistant with DHS?

The standard working hours for a Community Assistant at the Department of Homeless Services are from 8 AM to 4 PM, Sunday through Thursday. This schedule allows for a balanced work-life approach while serving the needs of the community.

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Where is the Community Assistant position located within DHS?

The Community Assistant position is located at 269 Skillman Avenue, Brooklyn, NY 11211. This central location allows easy access to the various facilities managed by the Department of Homeless Services.

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How can I apply for the Community Assistant position at the Department of Homeless Services?

To apply for the Community Assistant position at the Department of Homeless Services, you should visit the official city employment website or reach out to the HR department at DHS for guidance on the application process. Ensure you prepare a resume that highlights your relevant skills and passion for community service.

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Common Interview Questions for COMMUNITY ASSISTANT
What motivates you to work as a Community Assistant at DHS?

To effectively answer this, share your desire to help others and make a positive impact. Discuss any volunteer work or experiences that have inspired you to support vulnerable populations, emphasizing your commitment to service and community.

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How do you handle challenging behaviors from clients?

Highlight your conflict resolution skills and ability to remain calm in difficult situations. Explain any past experiences you've had managing challenging interactions and describe the techniques you used to de-escalate conflict and ensure a safe environment.

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Can you describe your cleaning and maintenance experience?

Discuss any relevant experience you have in housekeeping or maintenance. If you lack direct experience, focus on your understanding of cleanliness standards and your ability to follow instructions for maintaining sanitary environments.

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How do you prioritize your tasks as a Community Assistant?

Explain your organizational skills and approach to task management. You might mention using lists, setting deadlines, or assessing the urgency of different responsibilities, demonstrating your ability to maintain a clean and efficient environment.

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How would you contribute to a positive team atmosphere?

Share examples of how you have supported team members in past roles, whether through collaboration, communication, or encouragement. Highlight your belief in fostering a friendly, inclusive vibe that enhances the work environment.

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What steps would you take to ensure health and sanitation standards are met?

Discuss your attention to detail and commitment to cleanliness. You could talk about following established procedures, regularly checking supplies, and ensuring that all areas are maintained according to agency standards.

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How do you ensure effective communication with clients?

Emphasize your interpersonal skills and ability to listen actively. Describe methods you use to engage with clients and how you adapt your communication style to best serve their needs, ensuring that clarity and support are conveyed.

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Describe a time when you helped a team overcome a challenge.

Share a specific example illustrating your proactive attitude and teamwork. Explain the challenge faced, your role in addressing it, and the outcome, showcasing your ability to contribute positively to team dynamics.

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What do you think are the most important qualities for a Community Assistant?

Discuss qualities such as empathy, reliability, attention to detail, and the ability to work well under pressure. Highlight how these traits will allow you to excel in the Community Assistant role and support the mission of the DHS.

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How would you assist with food service in your role?

Explain your willingness to participate in meal preparations and serving, emphasizing the importance of ensuring that clients receive nutritious and timely meals. Detail any experience you have in food service if applicable and your enthusiasm for maintaining an organized serving area.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 30, 2024

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