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Community Coordinator - job 2 of 4

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Job Description

The New York City Housing Authority is seeking a Housing Assistant for the Resident Relocations Services Department (RRSD). This role is to support relocation of NYCHA residents at developments where planned major modernization or unplanned urgent repairs are required, including repairs to address health and safety issues. Reporting to the Senior Program Manager, with wide latitude for independent initiative and judgment, the Housing Assistant will oversee the overall coordination of Hospitalities and Court Cases, including, planning and implementation of the move and the return to original apartment. In addition, the Housing Assistants’ duties will also be responsible for the following:

1. Provide guidance and information to tenants on short- and long-term relocations
2. Track, Manage and Monitor citywide the Hospitality relocations.
3. Follow up with Development office regarding the readiness of apartment units.
4. Coordinate with hotels, moving vendors, and internal departments,
5. Collaborate with different stakeholder including the Law Department, the COOs Office, ATAD, Capital Projects, and Intergovernmental Relations and provide relocation reports in a timely
manner.
6. Be able to conduct field visits to deliver gift cards and confirm units are move in ready as needed.
7. Review annuals, interims, rent calculations and terminations cases.
8. Assist in identifying problem areas and recommending ways to improve and streamlining process flows.
9. Track and Monitor court cases to identify trends and get in front of issues.
10. Attend administrative hearings and appearances at Housing Court cases (HP).
11. Prepare evaluation report, perform analyze, and review program plans, and performance, including completing Pre and Post Tenant Survey.
12. Represent NYCHA at external resident, community, and citywide events.

Additional Information
1. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees
Retirement System (NYCERS).
3. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

COMMUNITY COORDINATOR - 56058

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)

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$50000K

$70000K

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What You Should Know About Community Coordinator, City of New York

As the Community Coordinator for the New York City Housing Authority, you will play a pivotal role in supporting the relocation of residents whose homes are undergoing significant repairs or modernization. This position allows you to engage meaningfully with the community, offering guidance and assistance to tenants navigating both short- and long-term moves. Your keen organizational skills will shine as you manage and monitor hospitality relocations across the city, ensuring that everything aligns perfectly with our project timelines. You will collaborate closely with a variety of stakeholders including the Law Department, Capital Projects, and other internal teams to coordinate smooth transitions for residents. From tracking court cases to visiting sites and confirming units are ready for move-in, your initiative and judgment will be crucial in streamlining processes and identifying potential issues before they arise. Representing NYCHA at community events is just another way you'll foster connections and improve our services. By joining us, you’ll not only handle logistics but also make a real difference in the lives of New Yorkers, ensuring they receive the support they need during challenging times.

Frequently Asked Questions (FAQs) for Community Coordinator Role at City of New York

What responsibilities does a Community Coordinator at NYCHA have?

As a Community Coordinator at the New York City Housing Authority, you'll oversee the relocation process for residents, tracking hospitality relocations, and ensuring smooth communication with stakeholders. You’ll provide tenants with necessary guidance and support during their transitions, coordinate with various departments, and ensure apartments are ready for new occupants.