Deputy Director of Application Development and Analytics - job 2 of 2

As the Deputy Director of Application Development and Analytics at NYC Department of Transportation, your responsibilities include managing a team of eight staff members in application development and analytics. You'll oversee critical technical projects, including Outdoor Dining and Congestion Pricing Analytics, ensuring that all web applications and Microsoft Power BI products function accurately and efficiently. You'll also be responsible for acting as lead project manager and business analyst, driving technical strategy, and serving as a key communicator with executive stakeholders.

To qualify for the Deputy Director position at NYC Department of Transportation, applicants must possess a baccalaureate degree from an accredited institution along with four years of relevant work experience in technology and strategy. Equivalent education or experience may also be considered. A strong background in application development and analytics is essential for success in this role.

In the role of Deputy Director of Application Development and Analytics, you will serve as second in command to the Chief Data Officer at NYC Department of Transportation. This entails acting in the CDO's absence during high-level meetings, managing communications with key stakeholders, addressing personnel matters, and contributing to the development of the unit's technical strategy and vision.

The Deputy Director of Application Development and Analytics will oversee several high-impact projects at NYC Department of Transportation, including Outdoor Dining Analytics, PAR Management workflows, Congestion Pricing Analytics, and more. These projects aim to enhance data-driven decision-making and improve the overall efficiency of transportation systems throughout the city.

The work environment at the NYC Department of Transportation for the Deputy Director of Application Development and Analytics is fast-paced and collaborative. You’ll be surrounded by a team of dedicated professionals in a mission-driven atmosphere that values diversity and inclusion. As you navigate your role, you'll engage with executive stakeholders, tackle challenging technical projects, and contribute directly to improving transportation for millions of New Yorkers.

When discussing your experience managing application development teams, focus on specific achievements that highlight your leadership skills. Discuss your approach to team dynamics, how you prioritize tasks, and your strategies for driving project success. Be sure to mention any methodologies you employ, such as Agile or Scrum, and the outcomes of successful projects you've overseen.

Share your project management methodology, emphasizing how you adapt to the unique demands of a technical environment. Discuss tools and techniques you utilize, like Gantt charts or project management software, and how you ensure alignment with stakeholder expectations throughout the project lifecycle.

Effective communication with executive stakeholders is essential. Describe how you tailor your communication style to fit your audience, ensuring clarity and engagement. Discuss using data-driven insights to inform decisions and the importance of managing expectations while providing frequent updates on project progress.

Prepare a brief case study detailing a complex project you've managed, outlining the challenges faced, your approach, and the successful outcomes. Highlight the skills you applied and how you achieved project goals, ensuring to quantify results wherever possible to emphasize impact.

Discuss your experience with Microsoft Power BI or other business intelligence tools by providing examples of projects where you've utilized these platforms. Highlight how you've derived insights from data, the value this added to your projects, and your comfort level with data visualization and reporting.

Describe your strategies for keeping your team informed about emerging technology trends, such as encouraging ongoing education through workshops or seminars, promoting attendance at relevant conferences, and fostering a culture of knowledge sharing and innovation within the team.

When addressing personnel matters, emphasize the importance of clear communication and empathy. Discuss your approach to resolving conflicts, providing constructive feedback, and supporting professional development, illustrating your commitment to fostering a positive team culture.

Explain the critical role data plays in informing decisions throughout your project management processes. Discuss specific instances where data analysis shaped project outcomes, emphasizing your belief in data-driven decision-making as a key aspect of successful project management.

Identify potential challenges such as budget constraints, stakeholder management, or adapting to rapidly changing technology. Discuss how your experience equips you to address these challenges and your proactive strategies for mitigating risks and ensuring project success.

Articulate your passion for public service and your interest in improving transportation within New York City. Share your enthusiasm for the mission of the NYC Department of Transportation and how your background in application development and analytics aligns with the agency's goals, making you an ideal candidate for the role.