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Investigations and Compliance Officer - job 1 of 5

Job Description

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

Citywide Equity and Inclusion (CEI) fosters the City of New York’s global leadership in equitable, diverse, and inclusive employment practices and sets the standards for City agencies to implement the City’s Equal Employment Opportunity Policy (EEO Policy), procedures, laws, and City mandates designed to prevent workplace discrimination and harassment under the City’s legally protected categories. This promotes inclusivity, engagement, and retention for the entire 350,000+ City workforce. CEI designs and implements initiatives that align with and operationalize legal mandates and legislation; ensures the City is compliant with reporting mandates; develops and updates the City’s EEO and diversity, equity and inclusion trainings portfolio that promote awareness of rights, responsibilities and resources for the city workforce; organizes mandatory EEO best practices meetings and other educational programs and professional development for EEO professionals; conducts third-party EEO investigations when the agency head or the EEO officer is a party in the matter; promotes compliance with training programs and reporting; guides agencies in effective use of workforce metrics that inform agencies’ equitable recruitment and retention efforts; designs and maintains compliance tools and reference resources; provides guidance to agencies on emerging issues related to fair and effective employment practices; guides agencies on preparation of their annual EEO plans required by the New York City Charter Chapter 35, Section 814.1.

The Investigations and Compliance Officer plays a key role in assisting the Investigations and Compliance Unit fulfill its responsibilities for developing and enforcing the City’s EEO Policy and other EEO-related policies, including the Reasonable Accommodations Procedural Guidelines. The Investigations and Compliance Officer will work directly with City agencies to ensure compliance with all Citywide EEO-related policies, to foster greater standardization and transparency, and to increase awareness of Citywide EEO policies and initiatives. Additionally, the Investigations and Compliance Officer, under the supervision of the Executive Director of Citywide EEO Investigations and Compliance, will assist with investigating EEO Policy violations that fall under the mandate of Citywide Equity and Inclusion (“CEI”).

Under the direction of the Executive Director of Citywide EEO Investigations and Compliance, the Investigations and Compliance Officer will:

- Provide guidance to agency EEO personnel on proper interpretation and application of EEO Policy, investigative practices, and requests for reasonable accommodations.

- Assess complaints, inquiries and process-related questions presented to CEI from employees throughout the city, and take subsequent appropriate actions;

- Conduct EEO investigations in accordance with CEI’s mandate, and conferring, as appropriate, with the DCAS Office of the General Counsel and the Law Department;

- Prepare investigative reports and make associated recommendations in accordance with EEO Policy;

- Establish metrics to evaluate EEO compliance across the City;

- Conduct audits and routine reviews of agency EEO complaint files, training records, training content, instructor-led workshops, and the use of complaint tracking system.

- Ensure agency compliance with the submission of annual and quarterly EEO/Diversity & Inclusion plans and reports.

- Analyze citywide trends, including inquiry and complaint data, and offer appropriate guidance to agencies in addressing necessary shifts in workplace culture and other systemic concerns.

- Formulate and monitor enforcement strategies with respect to new legislation, regulations and policy.

- Develop policy and guidance memoranda to drive increased compliance with EEO, diversity and inclusion, anti-harassment /anti-discrimination policies.

- Establish a standardized review and approval protocol for agency-delivered EEO training and policy statements.

- Plan and conduct training on investigative protocols/procedures, complaint filing and tracking, and other EEO-related topics.

- Work collaboratively with the General Counsel’s Office and the Human Capital Division on compliance related to workforce data, training content, and other projects, as needed.

- Conduct legal research on EEO and employment-related issues and relevant legislation.

- Travel to meet with city officials, employees and members of the public as part of investigative interviews or processes, training and compliance-related meetings or events.

- Perform additional duties as required.


To Apply:

Please go to www.nyc.gov/careers and search for Job ID #. 698281.

For current City employees please go to www.nyc.gov/ess and log into Employee Self Service.

NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED. NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

AGENCY ATTORNEY - 30087

Qualifications

1. Admission to the New York State Bar; and either "2" or "3" below.
2. One year of satisfactory United States legal experience subsequent to admission to any state bar; or
3. Six months of satisfactory service as an Agency Attorney Interne (30086).
Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.
In addition to meeting the minimum Qualification Requirements:
To be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What You Should Know About Investigations and Compliance Officer, City of New York

Are you ready to take on a vital role as an Investigations and Compliance Officer with the NYC Department of Citywide Administrative Services (DCAS)? Here in the heart of New York City, we are committed to making city government work for all New Yorkers. In this engaging position, you'll partner with City agencies to ensure compliance with the City’s Equal Employment Opportunity (EEO) Policy and kick-start initiatives that promote equity and inclusion across a diverse workforce. Your expert guidance will help agency personnel interpret and apply EEO policies effectively, assess complaints, and conduct thorough investigations when needed. You will be at the forefront of implementing best practices and developing essential training for EEO professionals, contributing not only to better workplace cultures but also to citywide trends in diversity and inclusion. Additionally, you will have the autonomy to analyze data and develop strategies to foster compliance with emerging legislation and regulations. This position is a fantastic blend of legal expertise and human resources knowledge, allowing you to create an impact on the daily operations of New York City. By joining DCAS, you’re not just taking a job; you’re becoming an integral part of an organization that touches all aspects of city life and strives to improve it for the residents. Ready to roll up your sleeves and make a real difference? Join us at DCAS as we work together towards a brighter, more inclusive future for our city.

Frequently Asked Questions (FAQs) for Investigations and Compliance Officer Role at City of New York
What are the main responsibilities of the Investigations and Compliance Officer at DCAS?

The Investigations and Compliance Officer at DCAS is responsible for providing vital guidance on the interpretation and application of EEO policies. This role involves assessing complaints and inquiries, conducting detailed investigations, preparing investigative reports, and monitoring compliance with EEO-related policies and training across City agencies.

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What qualifications are required for the Investigations and Compliance Officer position at DCAS?

To qualify for the Investigations and Compliance Officer position at DCAS, candidates must be admitted to the New York State Bar and have specific legal experience. This includes at least one year of satisfactory legal experience post-admission or six months as an Agency Attorney Intern, along with maintaining good standing in the New York State Bar throughout employment.

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How does the Investigations and Compliance Officer promote equity and inclusion in the workplace?

The Investigations and Compliance Officer promotes equity and inclusion by developing training initiatives, compliance tools, and policies that align with EEO standards. They conduct audits of EEO practices, analyze workplace culture trends, and ensure that all City agencies adhere to equitable recruitment and retention strategies.

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What kind of investigations will the Investigations and Compliance Officer conduct?

The Investigations and Compliance Officer will conduct investigations into EEO Policy violations, collaborating with the DCAS Office of the General Counsel and the Law Department as needed. These investigations aim to address workplace discrimination and harassment, ensuring all employees are treated fairly under the City’s EEO policies.

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What skills are essential for the Investigations and Compliance Officer at DCAS?

Essential skills for the Investigations and Compliance Officer at DCAS include strong analytical abilities, excellent communication skills, a thorough understanding of EEO law, and the capacity to manage and conduct detailed investigations. Additionally, the ability to foster collaboration and develop effective training programs is crucial for success in this role.

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Common Interview Questions for Investigations and Compliance Officer
How do you handle potential conflicts during an EEO investigation?

In addressing potential conflicts, I prioritize maintaining neutrality and creating an environment where all parties feel comfortable sharing information. I would ensure thorough documentation of all interactions and seek guidance from legal counsel when necessary to navigate complex issues.

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What is your understanding of the EEO Policy and its importance?

The EEO Policy is critical in ensuring that every employee has a fair chance at employment opportunities without discrimination. Understanding its nuances allows me to guide agencies effectively and promote a workplace culture of respect and inclusion, which is essential for employee morale and productivity.

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Can you describe your experience with EEO investigations?

My experience with EEO investigations includes conducting thorough inquiries into complaints, interviewing witnesses, analyzing evidence, and preparing comprehensive reports. This process not only resolves individual complaints but also informs broader training initiatives to prevent future issues.

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How do you stay current with EEO laws and regulations?

I stay current with EEO laws and regulations through continuous education, such as attending workshops, webinars, and reading relevant legal publications. Networking with other professionals in the field also helps me stay informed about changes and best practices.

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What strategies would you implement to enhance compliance with EEO policies across City agencies?

To enhance compliance, I would implement comprehensive training programs tailored to each agency’s needs, develop clear guidelines for reporting and responding to EEO complaints, and establish a compliance monitoring system that regularly audits EEO practices.

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Describe a situation where you had to advocate for EEO compliance.

In a previous role, I encountered a situation where an agency was not fully complying with its EEO reporting requirements. I advocated for change by presenting data-driven insights to leadership, which highlighted the importance and benefits of compliance. This led to implementing a more thorough reporting process.

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How would you assess and analyze inquiry and complaint data?

I would employ both qualitative and quantitative methods to assess complaint data, identifying trends and patterns that indicate systemic issues. This analysis would inform recommendations for policy improvements and enhance EEO training programs.

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What role do you believe training plays in EEO compliance?

Training plays a crucial role in EEO compliance as it empowers employees and managers with the knowledge of their rights and responsibilities. Well-structured training not only raises awareness but also creates a culture of accountability regarding EEO policies.

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How do you prioritize tasks while handling multiple investigations?

I prioritize tasks by assessing the urgency and complexity of each case. Utilizing project management tools helps me maintain organization and deadlines, ensuring that I allocate the appropriate resources to each investigation effectively.

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Can you discuss the importance of having a diverse workforce in City agencies?

A diverse workforce is essential in City agencies as it brings in varied perspectives and ideas, fostering innovative solutions to challenges. Moreover, it reflects the demographics of the community served, enhancing public trust and service delivery.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
March 7, 2025

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