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Supervising Attorney - Equity and Inclusion

Job Description

The New York City Taxi and Limousine Commission (TLC) is responsible for regulating New York City's taxicab and for-hire vehicle industry. TLC licenses and regulates over 130,000 vehicles and more than 175,000 drivers, making it the most active taxi and limousine regulatory agency in the United States. Aside from vehicles and drivers, TLC also regulates taxicab agents and for-hire vehicle bases, including popular app-based transportation services. The TLC plays a pivotal role in furthering public safety within New York City and is a lead agency in a citywide effort to reduce traffic-related injuries. One of the largest components of TLC’s operations is the enforcement of administrative regulations

The Prosecution Division investigates and prosecutes over 100,000 summonses annually which consist of administrative, field and consumer-initiated complaints. The division prosecutes a wide range of violations including reckless driving, unlicensed operation, illegal street pickups, harassment and service refusals. Under the supervision of the Senior Supervising Attorney and the direction of the Managing Attorney, the Supervising Attorney – Equity and Inclusion will work closely with the TLC’s Office of Inclusion to study and combat discriminatory service refusals based on a passenger’s race, gender, religion, sexual orientation, disability or destination. The Supervising Attorney will also assist with directly managing the processing of Consumer Complaints. Responsibilities will include, but not be limited to:

- Supervise attorneys conducting intake and investigation of complaints relating to service refusals and other discriminatory misconduct.
- Gather data and compile statistical reports for TLC Office of Inclusion and senior staff to determine complaint frequency, geographical concentration or other demographical information.
- Review and assess complaint trends in order to develop recommendations for policy and practice changes consistent with TLC rules as well as local, state and federal human rights laws.
- Collaborate with TLC enforcement officers and conduct trainings to improve the effectiveness of on-street enforcement of TLC rules concerning illegal trip refusals.
- Develop creative solutions to improve public awareness about available remedies for and investigations of alleged trip refusals.
- Represent the Prosecution Division at public meetings and outreach events related to equity and inclusion.
- Managing the intake of complaints filed by members of the public and airport dispatchers against TLC licensees.
- Reviewing and editing charging documents prepared by prosecuting attorneys, as well monitoring prosecutor performance.
- Assisting Senior Supervising Attorney, Managing Attorney, and Associate Commissioner.

Location:
Long Island City, NY

To Apply:
Please go to cityjobs.nyc.gov and search for Job ID# 709328 or click the "Apply" button below.

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.

APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

AGENCY ATTORNEY - 30087

Qualifications

1. Admission to the New York State Bar; and either "2" or "3" below.
2. One year of satisfactory United States legal experience subsequent to admission to any state bar; or
3. Six months of satisfactory service as an Agency Attorney Interne (30086).
Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.
In addition to meeting the minimum Qualification Requirements:
To be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Supervising Attorney - Equity and Inclusion, City of New York

The New York City Taxi and Limousine Commission (TLC) is on the lookout for a dedicated Supervising Attorney - Equity and Inclusion to join our vibrant team in Long Island City, NY. This pivotal role directly affects the way we regulate New York City’s comprehensive for-hire vehicle industry, which includes over 130,000 vehicles and 175,000 drivers. As the Supervising Attorney, you'll be at the forefront of addressing discriminatory practices in service refusals, ensuring that every citizen receives fair treatment, regardless of their identity. You'll supervise a talented group of attorneys, guiding them as they investigate complaints and work closely with our Office of Inclusion to gather data that will shape our policies. Your work will not just be about enforcing regulations; it’s about championing social justice and advocating for change through insightful analysis and creative community outreach. With responsibilities ranging from managing complaint intakes to collaborating with TLC officers for effective enforcement, this role is perfect for anyone excited about making a real difference in people's lives. If you’re passionate about equity and inclusion, and you're ready to step into a leadership position that prioritizes justice and fairness in transportation, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Supervising Attorney - Equity and Inclusion Role at City of New York
What are the primary responsibilities of a Supervising Attorney - Equity and Inclusion at the NYC Taxi and Limousine Commission?

As a Supervising Attorney - Equity and Inclusion at the NYC Taxi and Limousine Commission, your main responsibilities will include supervising attorneys in the intake and investigation of complaints related to service refusals and discriminatory practices. You'll gather data to compile reports that assess complaint trends, collaborate with TLC enforcement officers to enhance on-the-ground decision-making, and represent the Prosecution Division at public outreach events. Your role is crucial in developing vital recommendations for policy changes in line with local and federal human rights laws.

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What qualifications are necessary to apply for the Supervising Attorney - Equity and Inclusion position at TLC?

To apply for the Supervising Attorney - Equity and Inclusion position at the NYC Taxi and Limousine Commission, candidates must be admitted to the New York State Bar and have either one year of relevant legal experience or six months of satisfactory service as an Agency Attorney Intern. Additionally, candidates should articulate their experience in related legal areas to progress to higher assignment levels within the agency.

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How does the role of Supervising Attorney contribute to equity and inclusion at the TLC?

The role of Supervising Attorney - Equity and Inclusion is vital for fostering equity and inclusion at the TLC. By leading the investigation of complaints about discriminatory service refusals, your leadership will empower attorneys to identify trends and suggest data-driven policy changes. You’ll be actively contributing to the TLC's mission of public safety and equitable service, ensuring that no passenger faces discrimination based on their race, gender, religion, or other characteristics.

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What kinds of complaints will a Supervising Attorney - Equity and Inclusion at TLC handle?

In your capacity as a Supervising Attorney - Equity and Inclusion at TLC, you will handle a diverse range of complaints, including those related to reckless driving, unlicensed operations, harassment, and service refusals based on prejudice. This variety means that you’ll be engaging with significant issues impacting the public and will have the opportunity to suggest impactful corrective measures.

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What impact can a Supervising Attorney - Equity and Inclusion have on New York City's transportation policies?

As a Supervising Attorney - Equity and Inclusion, your impact on New York City's transportation policies will be extensive. By analyzing complaint trends and collaborating with various stakeholders, you'll provide recommendations that can reshape enforcement practices and improve passenger experiences across the city. Furthermore, your outreach initiatives will help educate the public on their rights, ensuring fair treatment in the transportation sector.

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Common Interview Questions for Supervising Attorney - Equity and Inclusion
What experience do you have in handling discrimination-related cases?

Share specific experiences where you've faced or addressed discrimination in your previous roles. Highlight your research, the strategies you employed, and the impact of your interventions.

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How do you prioritize and manage multiple cases effectively?

Discuss your organizational skills, methods like using case management software, and how you communicate with your team to ensure timely progress and a thorough approach.

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Describe a time when you had to work on policy recommendations. What was your approach?

Provide a narrative about a past experience where you gathered data, conducted research, and formulated policy recommendations. Emphasize the importance of collaboration and evidence-based strategies.

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What strategies would you suggest to improve awareness about consumer rights relating to service refusals?

Share innovative ideas such as public workshops, community outreach, and using social media campaigns to raise awareness about the rights of consumers and how to report issues.

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How would you handle a complaint that you believe lacks sufficient evidence?

Explain your approach to investigating such complaints meticulously, gathering additional information, and ensuring that each case is treated fairly to uphold TLC's standards.

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Can you explain the importance of anonymous reporting in addressing discriminatory practices?

Discuss the significance of making complainants feel safe by allowing anonymous reporting, which can increase the likelihood of individuals coming forward and reporting issues.

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What is your understanding of the intersection between transportation equity and public safety?

Demonstrate your understanding that equitable transportation services contribute to overall public safety by ensuring everyone has access to safe, reliable transit options, free from discrimination.

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How do you keep updated on changes in laws relating to equity and anti-discrimination?

Share your practices for staying informed such as attending conferences, participating in professional associations, and regular reading of relevant case law and legislation.

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What role do you see public outreach playing in your position?

Articulate the vital role community engagement plays in your work by fostering trust, informing the public about their rights, and promoting the TLC's commitment to inclusion.

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How would you deal with pushback from stakeholders resistant to changes aimed at improving equity?

Discuss your conflict resolution skills and the importance of presenting data and research to advocate for necessary changes while maintaining open communication with stakeholders.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
March 30, 2025

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