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Sales Assistant

About the Role

  • As a Sales Associate at Claire's, you will be responsible for:
  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire's products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

About Claire's

  • A leading high street fashion retailer with +3000 stores globally
  • We specialize in fashionable jewelry, accessories and cosmetics products
  • Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
  • We are a fun place to work! We encourage all store members to wear our product
  • We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

About You

  • Some high school required
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Compensation Range: $8.00 - $9.00

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Average salary estimate

$8500 / YEARLY (est.)
min
max
$8000K
$9000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Assistant, Claires

Are you ready to shine as a Sales Assistant at Claire's in Wauwatosa, WI? In this role, you'll be at the forefront of providing an amazing shopping experience for our customers while also supporting your Store Manager and Assistant Store Manager in achieving great retail targets. Your main focus will be to drive sales through friendly and efficient customer service, making sure each customer leaves with a smile. You'll get to showcase Claire's fantastic products, helping customers navigate our diverse offerings of fashionable jewelry, accessories, and cosmetics. Handling store deliveries, visual merchandising, markdowns, and promotions will also be part of your exciting daily routine. You don't need to worry about ear-piercing – we'll provide you with full training! Not only will you keep the store welcoming and tidy, but you’ll also be having fun while you work. We pride ourselves on creating an inviting work atmosphere that encourages team members to express their personalities and style. Joining Claire's means endless development opportunities. If you're ambitious, eager to learn, and willing to grow, we’re here to support you every step of the way. Let’s make shopping a joyful experience together at Claire's!

Frequently Asked Questions (FAQs) for Sales Assistant Role at Claires
What are the key responsibilities of a Sales Assistant at Claire's?

As a Sales Assistant at Claire's, your primary responsibilities include driving sales through exceptional customer service, supporting store management in achieving retail targets, and ensuring a fun shopping experience for customers. You'll also assist with maintaining store presentation, processing deliveries, and participating in visual merchandising. Lastly, training will be provided for tasks like ear piercing, so you can confidently help our customers with their needs.

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What qualifications do I need to apply for the Sales Assistant position at Claire's?

To apply for the Sales Assistant role at Claire's, some high school education is required. Additionally, you should possess excellent communication and organizational skills, basic computer literacy, and a solid understanding of customer service fundamentals. A good grasp of math and basic reading comprehension will also be beneficial in this role.

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What skills are important for a Sales Assistant at Claire's?

Important skills for a Sales Assistant at Claire's include strong verbal and written communication, exceptional customer service abilities, and organizational skills. You should also have a good understanding of mathematics and be physically capable of standing for your shifts and handling merchandise. A positive attitude and a willingness to support teammates contribute to a successful work environment at Claire's.

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What training will I receive as a Sales Assistant at Claire's?

As a Sales Assistant at Claire's, you will receive comprehensive training that will cover all aspects of the role. This includes customer service skills, product knowledge, and specific tasks such as ear piercing. The supportive development environment ensures you’ll gain the skills to thrive in your position and progress within the company.

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What are the compensation and benefits for a Sales Assistant at Claire's?

The compensation range for a Sales Assistant at Claire's is between $8.00 and $9.00 per hour, depending on factors like experience and skills. Additionally, full-time employees enjoy benefits such as medical, dental, and vision insurance, along with vacation and sick time. Part-time employees are eligible for some benefits as well, including vacation time and the opportunity to participate in a 401(k) match.

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Common Interview Questions for Sales Assistant
How would you describe your customer service philosophy?

To effectively answer this question, focus on the importance of understanding customer needs, being approachable, and going above and beyond to create a positive shopping experience. You might mention how great customer service builds trust and loyalty, essential for any retailer like Claire's.

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Can you give an example of a time you resolved a customer complaint?

When responding to this question, think of a specific example where you listened to the customer, empathized with their issue, and then took steps to resolve it. Highlighting your problem-solving skills and ability to remain calm under pressure is key, especially in a retail environment like Claire's.

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What do you know about Claire's and our product lines?

Demonstrating knowledge about Claire's, including the variety of fashion jewelry, accessories, and cosmetics, will show your genuine interest in the brand. Researching the company culture and recent trends in their product lines can make your response even stronger.

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Why do you want to work at Claire's?

When answering this question, channel your enthusiasm for the brand's products and its vibrant work culture. Discuss how Claire's aligns with your values on customer service and personal development opportunities which can fuel your career ambitions.

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How do you handle multitasking during busy hours?

To effectively respond to this question, describe techniques like prioritizing tasks, staying organized, and maintaining a positive attitude. Providing an example from previous experiences where you successfully balanced multiple responsibilities will help solidify your answer.

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What do you think is important for effective teamwork?

When discussing teamwork, emphasize communication, support, and trust among colleagues. You should also mention how collaboration can lead to improved sales and customer satisfaction, which is particularly valuable in a retail setting like Claire's.

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How would you engage with a customer who seems hesitant to buy?

Your answer should focus on approaching the customer with friendliness and understanding their hesitation. Highlight the importance of active listening and providing product information that could address their concerns, allowing them to feel more comfortable in their decision.

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What role does visual merchandising play in sales?

Discuss the impact of visual merchandising on attracting customers and showcasing products effectively. Mention how appealing displays can create a shopping atmosphere that encourages purchases, which is crucial for a Sales Assistant working at Claire's.

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How do you prioritize tasks when you have multiple responsibilities?

Talk about identifying urgent tasks, planning your day, and being adaptable as priorities change. You might also want to refer to using a checklist to keep track, which ensures nothing falls through the cracks during busy periods.

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What is your approach to receiving constructive feedback?

Convey that you view constructive feedback as an opportunity for growth. Highlight your willingness to learn and improve upon areas mentioned while also discussing how implementing feedback can lead to better customer experiences at Claire's.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 28, 2025

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