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Store Manager

Claire's - A Career that's always in style

Store Manager Opportunity

About the Role

  • As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more
  • Sales and profit: achieving store targets through driving sales
  • Customer service: delivering the finest level of customer service
  • Store operations: keeping the store running smoothly
  • Commerciality: Ensuring your store is well merchandised and commercially correct
  • Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results
  • Ear piercing (you will receive full training)

About Claire's

  • A leading high street fashion retailer with +3000 stores globally
  • We specialize in fashionable jewelry, accessories and cosmetics products
  • Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
  • We are a fun place to work! We encourage all store members to wear our product
  • We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

Qualifications - About You

  • High school diploma or equivalent required
  • 1 to 2 years retail management experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Understands the importance of Customer Service
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all under represented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Compensation Range: $17.00 - $19.50

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Average salary estimate

$37280 / YEARLY (est.)
min
max
$34000K
$40560K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager, Claires

As a Store Manager at Claire's in Beaufort, SC, you'll play a pivotal role in driving sales and ensuring an exceptional customer experience. This position is all about achieving store targets by implementing effective sales strategies and delivering top-notch customer service. Your day-to-day will involve overseeing store operations to keep everything running smoothly, ensuring that the store is visually appealing and commercially viable. You will lead a talented team, recruiting, training, and guiding them to excel in their roles and hit their performance targets. In addition, you'll receive full training to perform ear piercings, helping to enhance our customers' shopping experience. At Claire's, we cater to a diverse range of customers, from children to young women, and our store is a fun environment where you can express creativity through fashion jewelry and accessories! We believe in your growth and development, so if you're energetic, ambitious, and ready to learn, Claire's is the perfect place for you to advance your career.

Frequently Asked Questions (FAQs) for Store Manager Role at Claires
What are the main responsibilities of a Store Manager at Claire's?

At Claire's, the core responsibilities of a Store Manager include driving sales to meet store targets, providing exceptional customer service, and overseeing store operations. You’ll also play a key role in team leadership by recruiting, training, and mentoring team members. Maintaining a commercially appealing store layout and ensuring a seamless shopping experience is crucial in this role.

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What qualifications do I need to become a Store Manager at Claire's?

To qualify for the Store Manager position at Claire's, you should have a high school diploma or equivalent. Ideally, candidates should possess 1 to 2 years of retail management experience, excellent communication skills, and basic computer proficiency. Additionally, a good understanding of mathematics and strong problem-solving skills will serve you well in analyzing sales reports.

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Is previous experience necessary to apply for the Store Manager role at Claire's?

While previous retail management experience is preferred for the Store Manager role at Claire's, ambitious candidates with strong leadership qualities and a passion for customer service are encouraged to apply. The most essential qualifications include a willingness to learn and grow within the company, as all necessary training will be provided.

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What benefits can I expect as a Store Manager at Claire's?

As a Store Manager at Claire's, you can expect a range of benefits, including medical, dental, and vision insurance for full-time employees. Other perks include a 401(k) match, vacation time, sick leave, and bonus plan eligibility. Part-time employees also receive benefits, making Claire's a supportive workplace for individuals seeking career growth.

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How does Claire's support diversity and inclusion in its hiring process?

Claire's is committed to promoting diversity, equity, and inclusion in its workforce. The company encourages applications from underrepresented groups, including individuals with disabilities. They also ensure that accommodations are available upon request to assist candidates throughout the recruitment process.

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Common Interview Questions for Store Manager
Can you describe your leadership style as a Store Manager?

When discussing your leadership style, emphasize teamwork and communication. Explain how you motivate staff, delegate tasks, and create an environment where employees feel heard and valued. Mention using displays of support and development strategies to enhance team performance.

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How would you handle a dissatisfied customer?

It's critical to remain calm and listen to the customer's concerns. Express empathy, and then ask logical questions to identify their issue. Outline the steps you would take to resolve the situation, ensuring that the customer leaves satisfied.

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What strategies would you implement to increase sales in the store?

Share specific strategies related to your experience. This might include promotional events, upselling techniques, and product placement strategies. Emphasize the importance of analyzing sales reports to make informed decisions that drive results.

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How do you prioritize tasks during busy periods?

Discuss your time management skills and how prioritizing tasks effectively is key to maintaining smooth operations. You could mention using a checklist or delegating certain responsibilities to team members to optimize efficiency.

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What makes excellent customer service in your opinion?

Highlight the importance of connecting with customers and meeting their needs efficiently. Talk about anticipating needs, providing product knowledge, and creating a welcoming atmosphere that encourages repeat visits.

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How do you ensure your team is motivated?

Discuss the significance of recognition and providing feedback. Explain how you engage your team by setting personal development goals and fostering an inclusive and supportive work culture that inspires enthusiasm.

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What would you do if sales targets were not being met?

Explain your investigative approach. You might analyze sales data to identify patterns, seek team input for creative ideas, and be prepared to shift merchandise displays or marketing strategies to boost sales.

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How familiar are you with inventory management?

Discuss any systems or processes you have used in previous roles. Emphasize the importance of accurate inventory tracking and the steps taken to avoid stock discrepancies, ensuring customers find what they need.

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Can you provide an example of a time you resolved a conflict within your team?

Share a specific instance where you used effective communication and negotiation skills to mediate a disagreement. Highlight the steps taken to understand both sides and come to a constructive resolution.

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What excites you about working at Claire's?

Speak to your passion for the retail fashion industry and the fun atmosphere at Claire's. Mention your enthusiasm about contributing to a brand that resonates with customers of all ages and delivering a unique shopping experience.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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