CMG Home Loans is looking for an outstanding Pipeline Manager to work with a High production Loan Officer in the San Clemente, CA area. Would love someone onsite but consider remote for the right person in the Pacific Time Zone. Oversee and manage production and pipeline for the Branch.
ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to:
- Manage pipeline for current month and goal projections for the next month(s).
- Partner with Branch Manager and LOs daily for status on active files closing < 14 days
- Pipeline calls daily for status on active files closing < 14 days.
- Work the rate lock pipeline – CD order Pipeline
- Work with Branch Manager and LOs on Accepted Close dates.
- Partner with processing to achieve 48-96 hour CTCs.
- Partner with Branch Manager and all LOs with loan structure and correct documentation based on structure.
- Partner with Branch Manager on personal production goals.
- Partner with Processors on problem files through to conclusion – this is very broad as it could take hours/days to solve the issue with the loan.
- Troubleshoot Suspended loans to Approved or Decline.
- Work with problem LOs on submission of quality loans to processing.
- Ensure service level agreements on all loans are met as required.
- Assign loan files to the processors.
- Partner with LOs to clean up aged loans in the pipeline.
- Follow up with post-closing gifts, notes and quarterly follow up on how the homeowner is doing.
QUALIFICATIONS AND EXPERIENCE
- 5+ years of experience in mortgage industry preferably with processing, underwriting and some marketing.
- Familiarity with mortgage terminology.
- An active NMLS license preferred – sponsorship will be provided if you do not currently possess a license.
- Exceptional organization and customer service skills.
- Experience with BYTE preferred.
- Proficient in Microsoft Office, Word, Excel, Outlook, etc.
- Excellent communication skills both written and oral.
- Ability to work in a fast-paced fluid environment.
- High level of integrity and confidentiality required.
CMG pays a competitive base which ranges from $75,000 - $100,000 base plus bonus. Factors that affect base salary may include: Loan Processing, underwriting and overall mortgage experience. NMLS license, number of years worked in mortgage industry, types of roles performed, computer skills, experience specific to working with mortgage lenders, and education.
SUPERVISORY RESPONSIBILITIES:
Direct Reports: N/A
PHYSICAL and ENVIRONMENTAL CONDITIONS
Standard office environment, equipment and tasks, including work at a computer terminal. This position requires partial sitting and walking throughout the day. Employee must be open to work overtime to complete assigned tasks.