Sr. Sales Engineer | Kansas City

As a Sr. Sales Engineer at Cohesity, you'll be tasked with uncovering customer opportunities and providing crucial technical assistance. Your role includes integrating Cohesity's innovative products into customer environments and responding to requests for information and proposals. You’ll also create product demonstrations and lead workshops, helping potential customers understand the remarkable value that Cohesity technology can bring. This role promises a collaborative environment where you will work closely with various departments to ensure customer needs are met effectively.

To qualify for the Sr. Sales Engineer position at Cohesity, candidates should have a bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, alongside at least 7 years of experience in a pre-sales role. You should be well-versed in proposing enterprise solutions and have experience selling and implementing cloud platforms or virtual infrastructure software. Strong communication skills and the ability to present complex technical concepts to varied audiences are also essential.

The Sr. Sales Engineer role at Cohesity is crucial for fostering customer success. By ensuring customers understand the full capability of Cohesity's solutions and facilitating seamless integrations, you help them leverage our technology for optimal use. Furthermore, your expertise allows you to gather valuable customer feedback and communicate their needs to product management, leading to continued enhancements in our offerings.

At Cohesity, collaboration is at the heart of the Sr. Sales Engineer role. You will regularly interact with Sales, Engineering, Support, and Product Marketing teams, which ensures that everyone is aligned and working towards common objectives. This teamwork not only helps to enhance Cohesity's product strategies but also enriches your experience and expertise in tackling diverse challenges.

Absolutely! The Sr. Sales Engineer position at Cohesity offers significant opportunities for career growth. As part of a rapidly expanding company, you will have the chance to upskill through various training programs, while also taking on new responsibilities that align with your career aspirations. Cohesity encourages its employees to contribute to their growth through project leadership and innovation.

When answering this question, focus on your passion for technology and data management, as well as your enthusiasm for working with cutting-edge solutions. Mention how Cohesity’s mission aligns with your career goals and how you would love to contribute to a team that prioritizes innovation and customer success.

A good response should outline your systematic approach to problem-solving—start with understanding the customer's needs, followed by analyzing the issue, proposing tailored solutions, and demonstrating how your solution can benefit them. Include examples of past customer engagements where you successfully resolved similar technical issues.

Share a specific example that illustrates your teamwork skills, focusing on your role, the actions you took, and the successful outcome. This shows your ability to work alongside colleagues in diverse roles and contributing to overall goals.

Discuss your strategies for continuous learning, such as following industry-leading blogs, attending webinars, and participating in relevant professional networks. Highlight how you plan to apply this knowledge in the Sr. Sales Engineer role at Cohesity.

Use the STAR method to outline a specific story emphasizing the challenges you faced, the strategies you employed to overcome them, and the positive results that followed. Highlight your perseverance and problem-solving skills.

Talk about your ability to gauge audience knowledge and adjust your explanations accordingly. Use analogies or visual aids when necessary and emphasize the importance of clarity and simplicity in communication.

Describe the tools or methods you utilize to prioritize tasks and manage time effectively, showcasing your ability to handle multiple responsibilities without compromising quality or customer service.

Mention any CRM software you have used, highlighting how you leveraged these tools to maintain customer relationships, track sales activities, and facilitate follow-ups to drive success.

Discuss your strategies for soliciting feedback during and after product deployments and how you share insights with relevant teams to influence product development and enhancements.

Focus on how customer success leads to loyalty, repeat business, and strong referrals. Emphasize that successful deployment and support of solutions not only improves customer satisfaction but also strengthens the organization's reputation and market position.