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Xfinity Field Sales Professional - Sign on Bonus (subject to terms and conditions)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. This role focuses on both individual sales to single family units and sales to multiple dwelling units through relationships with property management . Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.

Job Description

Signing bonus valued at $2,000 to be paid in two installments. The first $1,000 will be issued in the pay period following 180 days of employment, and the final $1,000 after one year of employment.  Bonus is only payable if the employee is in good standing continuously through the date each payment is made. Only candidates hired into the role externally are eligible for the signing bonus during the applicable offering period. (subject to terms and exclusions)
$73,070 + Salary is base + commission

Core Responsibilities

  • Demonstrates an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
  • Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations. Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the benefits of Comcast.
  • Possesses expert knowledge of selling that would be reflective of the position’s required relevant experience.
  • Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.
  • Shows confidence in selling ability.
  • Displays competent time management and organizational skills.
  • Meets and exceeds sales goals as established by local market. Independently establishes and organizes daily sales activities. Generates business through established and approved methods of lead generation. Implements effective sales closing techniques to ensure product installation goal is achieved.
  • Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.
  • Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
  • Possesses effective communication, organizational and people skills, as well as strong customer service skills.
  • Illustrates strong technical capability (computer knowledge, billing system, databases).
  • Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
  • Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Adaptability, Communication, Critical Thinking Problem Solving, Persuasion, Professional Integrity, Resilience, Self Motivation, Workplace Organization

Compensation

Base Pay: $29,070.00

Total Target Compensation (Base Pay plus Targeted Commission): $73,070.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Average salary estimate

$51070 / YEARLY (est.)
min
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$29070K
$73070K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Xfinity Field Sales Professional - Sign on Bonus (subject to terms and conditions), Comcast

As an Xfinity Field Sales Professional at Comcast in Harrisburg, PA, you’ll be part of a dynamic team that is not just about selling products, but about enriching lives with innovative technology. Your mission? To promote and sell our range of Comcast services, including video, high-speed internet, voice, and XFINITY Home systems. You’ll engage directly with customers, both in single-family homes and multi-dwelling units, establishing relationships that make a real difference. With your extensive knowledge of our offerings and the competitive landscape, you’ll confidently address customer needs and show them how our services stand out. Plus, your organizational skills will shine as you manage your daily sales activities and meet ambitious sales goals. We are excited to offer you a signing bonus of up to $2,000, adding to the base salary and commission of $73,070. Success in this role is driven by your ability to connect with people, understand their needs, and tailor solutions that truly enhance their lives. Join us in embracing a culture that values diversity, teamwork, and exceptional service. If you’re passionate about technology and ready to take your career to the next level, we can’t wait to see what you’ll bring to Comcast!

Frequently Asked Questions (FAQs) for Xfinity Field Sales Professional - Sign on Bonus (subject to terms and conditions) Role at Comcast
What responsibilities does an Xfinity Field Sales Professional at Comcast have?

As an Xfinity Field Sales Professional at Comcast, you’ll be responsible for promoting and selling a variety of services, including video, high-speed internet, voice, and XFINITY Home. Your role will involve direct sales to single-family homes and building connections with multiple dwelling units through property management relationships. You'll utilize your expertise to assess customer needs, recommend services, and establish strong rapport with customers to help them understand the benefits of choosing Comcast.

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What qualifications are necessary for the Xfinity Field Sales Professional position at Comcast?

To be considered for the Xfinity Field Sales Professional role at Comcast, candidates should possess 2-5 years of relevant work experience, preferably in a sales environment. A high school diploma or GED is required. Successful applicants will demonstrate strong communication skills, adaptability, critical thinking, and a robust understanding of digital technology and customer interaction.

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Can you explain the compensation structure for the Xfinity Field Sales Professional at Comcast?

The compensation for the Xfinity Field Sales Professional position at Comcast includes a base pay of $29,070, with total target compensation (including commission) reaching up to $73,070. Additionally, employees have the opportunity to earn significant commissions based on achieving sales targets, alongside a signing bonus of up to $2,000, subject to terms and conditions.

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What skills are important for an Xfinity Field Sales Professional at Comcast?

Key skills for the Xfinity Field Sales Professional role at Comcast include effective communication, strong organizational abilities, and a knack for problem-solving. Adaptability, resilience, and self-motivation are essential to efficiently manage daily sales activities and to drive continuous results. Understanding technology and cultivating good rapport with customers are critical components to success in this position.

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What are the career growth opportunities for Xfinity Field Sales Professionals at Comcast?

Comcast values talent development and offers numerous opportunities for career advancement for Xfinity Field Sales Professionals. With a commitment to innovation and employee growth, successful individuals can progress to higher sales roles, management positions, or transition into other areas within the thriving tech industry, fostering a pathway for continuous professional development.

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Common Interview Questions for Xfinity Field Sales Professional - Sign on Bonus (subject to terms and conditions)
How do you handle rejection in sales as an Xfinity Field Sales Professional?

Handling rejection is key in sales. It's important to view each rejection as a learning opportunity. Share a specific example where you encountered rejection, highlighting the lessons learned and how it helped you adjust your approach in future sales situations.

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Can you describe a successful sales strategy you used in the past?

A successful sales strategy should be detailed and tailored to customer needs. Describe a specific strategy where you identified customer pain points, presented an effective solution, and ultimately secured a sale, showcasing your understanding of customer relationships and your approach to closing deals.

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What techniques do you use to build rapport with customers?

Building rapport is essential for success as an Xfinity Field Sales Professional. Discuss techniques such as active listening, finding common ground, and empathizing with customer concerns. Provide specific examples of how these techniques have helped you establish lasting customer relationships.

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How do you stay informed about the products and services you’re selling?

Staying informed involves regular research and leveraging company training programs. Highlight how you actively seek out information about Comcast's latest offerings, market trends, and competitor insights. Mention any resources you utilize, like company internal tools or industry news platforms.

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What motivates you in a sales position at Comcast?

Sales motivation can come from various sources, such as personal goals, competition, or customer satisfaction. Articulate your specific drivers, such as the excitement of meeting and exceeding sales targets, helping customers find the right solutions, or the prospect of career advancement.

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Describe a time when you turned a negative customer experience into a positive one.

Turning a negative experience into a positive one involves effective problem-solving. Share a specific incident where you managed a customer complaint, the steps you took to rectify the situation, and how your efforts reinforced their trust in Comcast's services.

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What do you think distinguishes Comcast from its competitors?

Understanding the competitive landscape is crucial. Discuss Comcast's strengths, such as its innovative technology, customer service approach, or product range. Highlight how your personal experiences and knowledge of these factors can help you convey the value of Comcast’s services to prospective customers.

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How do you prioritize your sales territory?

Prioritizing your sales territory requires strategic planning. Explain how you assess potential customer density, product demand, and previous interactions when organizing your territory. Discuss any tools or methods you utilize to optimize your daily activities.

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What approach do you take to meet sales targets consistently?

Meeting sales targets requires a mix of motivation, strategy, and resilience. Describe your planning process, including setting weekly goals, tracking progress, and adjusting strategies based on performance metrics. Emphasize the importance of staying focused and proactive in your sales efforts.

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How do you incorporate feedback into your sales strategies?

Incorporating feedback is pivotal for growth. Discuss how you seek out feedback from colleagues or customers, analyze it, and adjust your sales strategies accordingly. Mention how such adjustments have positively impacted your performance in previous roles.

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Comcast creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most.

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April 3, 2025

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