Executive Assistant

The Executive Assistant at ConnectWise is primarily responsible for supporting the Sales and Marketing departments by serving as a liaison to management teams, coordinating various tasks and special assignments, and ensuring smooth internal communication. This role also includes managing schedules, arranging travel, handling confidential correspondence, and following up on priority issues as needed. Essentially, you will help our leadership stay organized and efficient.

To qualify for the Executive Assistant role at ConnectWise, candidates should have exceptional written and verbal communication skills, a strong work ethic, and experience working with C-suite executives. Practical knowledge of Microsoft applications, such as Teams and Excel, is also necessary. Ideally, candidates would have experience in a Sales and Marketing environment and the ability to adapt swiftly to new technologies and processes.

Yes, experience working with C-suite level executives is essential for the Executive Assistant position at ConnectWise. This role requires a level of professionalism and communication skills that can effectively support senior management, ensuring that they can focus on their strategic responsibilities while you manage their administrative needs.

The working environment for the Executive Assistant at ConnectWise is hybrid, based in Tampa, Florida. This offers a mix of in-office and possibly remote working conditions, allowing for flexibility in your work schedule. The culture here is inclusive and focused on teamwork, providing a supportive atmosphere where all employees are valued.

The Executive Assistant position at ConnectWise may require minimal travel, estimated at around 0-10%. While the role primarily focuses on administrative duties, being adaptable to occasional travel plans is advantageous.

To answer this question, highlight a specific scenario where you effectively prioritized your tasks. Describe the situation, the conflicting priorities, and the final outcome. Emphasize your organizational skills, and how you communicated with stakeholders to ensure that essential tasks were completed on time.

Discuss your understanding of confidentiality protocols in the workplace, how you manage confidential documents, and the importance of trust in your role. Providing examples of situations where confidentiality was critical will strengthen your response.

Mention specific tools you have used, such as calendar management software, project management tools, or communication platforms like Microsoft Teams. Explain how these tools enhance your productivity and keep you organized in your tasks as an Executive Assistant.

Illustrate your adaptability by providing an example of a time when you faced an unexpected challenge. Explain the steps you took to reassess your priorities and communicate effectively with involved parties, showcasing your problem-solving skills.

Recount your experience with travel planning for executives, detailing how you handle everything from booking flights and accommodations to ensuring they have all necessary documentation. Stress your attention to detail and the importance of smooth travel arrangements for success.

Explain your approach to facilitating communication between departments, emphasizing your organizational skills and ability to foster relationships. Provide examples of when you successfully bridged gaps to ensure all parties were aligned.

Share examples that illustrate your ability to communicate effectively with both internal team members and external parties. Discuss strategies you utilize to maintain professional relationships and ensure information flows smoothly.

Discuss specific time management techniques that work for you, such as prioritizing tasks, using calendars, and setting reminders. Share how these strategies helped you succeed in your previous roles as an Executive Assistant.

Talk about the importance of interpersonal relationships in the workplace and how you contribute to a positive environment, even in an administrative capacity. This could include being approachable, providing support to colleagues, and fostering open communication.

Describe your approach to gathering and analyzing information for reports, as well as the tools you use for creating impactful presentations. Mention the importance of clarity and brevity in presenting data to senior management.