EMR Access Coordinator

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Title: RBE EMR (Electronic Medical Records) Access Coordinator 

Company Description 

The mission of Oak Street Health is to rebuild healthcare as it should be.  

Oak Street Health and the Risk Bearing Entity (RBE) are seeking to hire an EMR Access Coordinator to facilitate access for teams within the RBE. This newly created role will involve collaborating with various teams across the RBE to set up Electronic Medical Record (EMR) access for existing and new team members. The coordinator will address access gaps, communicate with teams and leaders regarding access issues, and work alongside Core OSH EMR access coordinators and population health leaders to implement OSH at new facilities. As the RBE expands in 2025, this position will be central to the success of the RBE teams at OSH.

Role Description: 

The EMR Access Coordinator ensures that our care teams have access to their patients' complete medical histories by assisting each member in obtaining and maintaining access to the Electronic Medical Records (EMR) systems for hospitals and other healthcare facilities where their patients receive care. The EMR Access Coordinator will help care teams submit access requests to hospitals, follow up to ensure access is granted in a timely fashion, track EMR access for each team member, and collaborate with regional leaders to troubleshoot any issues that may arise.

This is a remote role.

Core Responsibilities: 

• Submit EMR access requests on behalf of care team members via email, fax, or mail as needed.  

• Follow up with hospitals by phone or email regarding submitted requests to ensure timely access.  

• Track expiration dates for EMR access accounts and renew them as necessary.  

• Close out EMR access accounts when care team members leave their roles.  

• Assist care teams in troubleshooting EMR access issues and facilitate communication with outside hospitals or facilities.  

• Maintain the master RBE access tracker to document where each RBE team member has EMR access.  

• Regularly send out summary statistics based on the master RBE access tracker.  

• Perform other duties as assigned.  

 

What are we looking for? 

• A flexible and positive attitude.  

• Strong verbal and written communication skills.  

• Rapid responsiveness via email and phone.  

• Attention to detail and strong organizational skills.  

• Proficient computer skills, including basic knowledge of Microsoft Excel.  

• Professional phone etiquette.  

• High level of integrity.  

• Proficient PC skills.  

• College degree preferred; high school diploma required.  

• Previous experience in the healthcare industry is preferred but not required.  

• U.S. work authorization.  

• Someone who embodies being "Oaky."  

What does being "Oaky" look like? 

• Radiating positive energy 

• Assuming good intentions 

• Creating an unmatched patient experience 

• Driving clinical excellence 

• Taking ownership and delivering results 

• Being scrappy

Why Oak Street? 

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: 

• Collaborative and energetic culture 

• Fast-paced and innovative environment 

• Competitive benefits, including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits 

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers. 

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/10/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.