Dynamics 365 FinOps - Senior Functional Consultant

As a Dynamics 365 FinOps - Senior Functional Consultant at Datacom, your main responsibilities include bridging the gap between clients and technical teams, leading workshops to gather requirements, crafting functional design documents, and actively participating in the implementation of Dynamics 365 Finance & Operations projects. You'll work closely with stakeholders to ensure that the solutions you design meet their specifications and conform to Datacom's quality standards, all while fostering strong client relationships.

To excel as a Dynamics 365 FinOps - Senior Functional Consultant at Datacom, you should possess a broad knowledge of finance and business operations, a strong understanding of Dynamics 365 technology, and experience in business requirements gathering. Additionally, prior experience working in a Waterfall environment and excellent communication skills are essential for effectively working with clients and leading design discussions.

At Datacom, we recognize the importance of continuous learning and professional growth. As a Dynamics 365 FinOps - Senior Functional Consultant, you'll have access to a range of professional development courses, mentorship opportunities, and resources to enhance your skills. We believe in fostering a culture that encourages learning and supports you in staying at the top of your game in the ever-evolving tech landscape.

In your role as a Dynamics 365 FinOps - Senior Functional Consultant at Datacom, you can expect to engage in diverse business transformation initiatives. These projects will not only involve Dynamics 365 Finance & Operations implementations but may also include leveraging D365 Customer Engagement and other innovative solutions, allowing you to work with some of the largest enterprise organizations in ANZ.

The work culture at Datacom is distinctive in numerous ways. We maintain an agile, flat-structured environment that empowers our team members, enabling autonomy and collaboration. Our commitment to social events, chill-out spaces, and a gaming zone promotes a balanced work atmosphere. As one of ANZ's largest IT suppliers, we connected, yet foster a small-business feel, valuing each person's contributions and efforts.

When discussing your experience with Microsoft Dynamics 365 Finance & Operations, focus on specific projects where you've implemented or customized solutions. Highlight your role in requirements gathering, design documentation, and any user training provided. Be sure to mention outcomes that showcase your impact, such as improved efficiency or client satisfaction.

In approaching business requirements gathering, emphasize your methodical process. Explain how you engage stakeholders through workshops, interviews, or surveys to understand their needs. Discuss your ability to analyze this information critically and translate it into actionable requirements that guide the design process effectively.

To manage client expectations, it's vital to maintain open communication and set realistic timelines. Share examples of how you've established regular check-ins or status updates to keep clients informed and involved in the project’s progress. Illustrating how you've navigated challenges while maintaining trust and transparency can make a strong impression.

When asked about a challenging project, select one that highlights your problem-solving skills. Detail the specific challenges faced, such as tight deadlines or resource limitations, and describe your actions to tackle these issues. Share any tools, methodologies, or teamwork strategies you implemented to steer the project toward success.

To ensure that solutions align with business processes, I start by thoroughly understanding the existing workflows and operational needs. Discuss your process for mapping out business processes and identifying gaps before designing solutions. Mention your commitment to client collaboration and feedback throughout the development process to ensure alignment.

Communication is crucial in the role of a Functional Consultant. Emphasize that you act as the link between technical teams and business users, clarifying requirements and ensuring everyone is on the same page. Highlight your ability to adapt your communication style to suit different audiences, such as executives versus technical staff.

When managing multiple projects, I prioritize tasks based on urgency and impact. Discuss your experience with tools like Kanban or Gantt charts, which help visualize progress. You can also highlight the importance of consulting with stakeholders to align priorities with business needs effectively.

Share your passion for technology and problem-solving as primary motivators for working with Datacom. Discuss how the opportunity to drive business transformation through innovative solutions excites you, as well as your desire to be part of a collaborative, empowering environment that values your input and expertise.

Handling conflicts requires tact and diplomacy. Discuss your approach of addressing issues early through direct communication while considering each party's perspective. Highlight your ability to mediate discussions that result in a clear resolution, reinforcing the team's shared goals and maintaining positive relationships.

To stay current in the rapidly evolving field of Dynamics 365, I actively seek out professional development opportunities. Discuss your participation in webinars, conferences, and online courses. Mention any certifications you’re pursuing and how you apply new knowledge to optimize solutions and client interactions.