Manager, Nurse Practitioner

The Manager, Nurse Practitioner at DaVita is responsible for leading and managing a team of Nurse Practitioners, providing clinical oversight, education, and support in delivering quality care to CKD and ESKD patients. This includes participating in population health management, overseeing NP quality and productivity, leading complex case reviews, and ensuring compliance with both state and federal regulations.

To qualify for the Manager, Nurse Practitioner role at DaVita, candidates must have a Master's degree in Nursing, a current NP license, and at least 2 years of supervisory experience with Nurse Practitioners. Additionally, demonstrated experience in HCC coding and risk assessments, as well as a strong background in chronic disease management, is essential.

Crucial skills for the Manager, Nurse Practitioner at Heights Dialysis include excellent communication skills, strong clinical assessment abilities, and proficiency in health risk assessments. Organizational skills and attention to detail are also vital for ensuring quality care and compliance with regulatory standards.

DaVita supports the career development of its Nurse Practitioner Managers through various professional development programs and on-demand leadership courses available on their online training platform, Star Learning. This commitment to growth enhances career trajectories and keeps team members engaged in their professional journeys.

As a Manager, Nurse Practitioner at DaVita, you can expect comprehensive benefits, including medical, dental, and vision insurance, a 401(k) match, paid time off, and access to family resources. Additionally, DaVita offers robust support for mental well-being and professional development, creating a rewarding work environment.

To answer this question, you should focus on specific management strategies you've implemented, emphasizing communication, training, and support you provided. Share examples of how you guided your team through challenges, fostered a collaborative environment, and ensured high-quality patient care.

In your response, explain your hands-on experience with HCC coding and how it directly impacts patient care quality. Discuss instances where accurate coding improved the management of chronic conditions and influenced clinical decision-making for high-risk patients.

Share your methods for conducting effective Health Risk Assessments, including assessment tools and collaboration with healthcare teams. Highlight the importance of thorough documentation and the role it plays in patient management and care planning.

Emphasize your understanding of regulatory standards and share your strategies for maintaining compliance. Discuss how you keep yourself and your team updated on policies and the importance of training in upholding these standards within your practice.

When asked this question, describe a situation in which you effectively managed a complex case escalation. Talk about the steps you took to collaborate with multidisciplinary teams and ensure high-risk patients received timely and appropriate care.

Discuss your process for prioritizing tasks based on patient needs and program objectives. Explain how you identify urgent cases, delegate responsibilities, and ensure that patient care remains the top priority within your team.

In your response, highlight specific initiatives you’ve led aimed at increasing efficiency and quality of care. Provide measurable outcomes that resulted from your strategies, such as improved patient satisfaction scores or reduced readmission rates.

Explain your commitment to continuous learning through various channels such as attending professional conferences, enrolling in relevant training programs, and networking with other healthcare professionals. Highlight how staying informed enhances your team's performance and patient care standards.

Discuss your methods for training and mentoring Nurse Practitioners, including specific programs you've implemented. Use examples of how your mentorship has positively influenced your team's development and patient care practices.

Talk about your approach to conflict resolution emphasizing open communication, mediation skills, and promoting a positive team environment. Share an example where you successfully resolved a conflict and what the outcome was for both the team and patient care.