Program Director

As a Program Director at Devereux Advanced Behavioral Health, your primary responsibilities include overseeing the operation of assigned programs, ensuring that they meet the social, emotional, health, and physical needs of individuals. You'll enforce regulatory compliance and assist in program development to meet the market needs. Additionally, you'll act as a liaison between the organization and community resources, advocating for the clients we serve.

To qualify for the Program Director position at Devereux Advanced Behavioral Health, candidates must be at least 21 years of age and hold a master’s degree in Human Services or a related field. You should also have at least five years of increasing supervisory experience in a human services or healthcare setting, with a focus on adults with intellectual/developmental disabilities or mental health diagnoses.

Devereux Advanced Behavioral Health provides extensive training for its Program Directors, including crisis prevention and intervention techniques, trauma informed care, CPR, and first aid. This training ensures that you have the necessary skills and knowledge to effectively manage programs and support the staff and clients under your care.

The work environment for a Program Director at Devereux Advanced Behavioral Health is collaborative and supportive, surrounded by a dedicated team of over 600 professionals. You will engage with various departments while managing multiple responsibilities, fostering an atmosphere of teamwork and commitment to the welfare of the individuals we serve.

The physical requirements for a Program Director role at Devereux Advanced Behavioral Health include significant walking, sitting, and standing, along with some lifting or managing resistance related to applying physical intervention techniques. Candidates should be prepared for the physical demands that come with working in a behavioral healthcare environment.

When answering this question, be sure to highlight specific experiences where you managed staff effectively, showcasing your leadership skills and ability to motivate teams. Discuss particular challenges you faced, how you addressed them, and the outcomes of your leadership style.

To effectively answer this question, discuss your familiarity with regulatory standards and your proactive approach to training staff, conducting audits, or working with compliance teams. Provide examples of how you've maintained or improved compliance in your previous roles.

Explain your methodologies for crisis prevention, including how you assess risks and train staff in de-escalation techniques. Mention any specific training you've received or implemented and the positive outcomes that resulted from these strategies.

When addressing conflict, emphasize your approach to mediation, open communication, and promoting a collaborative work environment. Provide an example of a past situation where you resolved a conflict effectively.

Highlight your experience in researching community needs, incorporating feedback from stakeholders, and monitoring program effectiveness. Share specific instances where you successfully developed or adjusted programs based on market demands.

Emphasize your commitment to fostering a team-centered culture. Talk about your experience in facilitating team-building activities, encouraging collaboration, and maintaining open channels of communication among staff members.

Discuss how you assess the needs of individuals and implement priority systems to ensure that everyone receives appropriate attention. Share your methods for balancing individual needs with staff resources.

Talk about your proficiency with technology and how it can enhance program efficiency, documentation, and communication within the team. Give examples of tools or software you have used and how they benefited program management.

Emphasize your commitment to continuous education through workshops, conferences, and literature in the field of behavioral health. Discuss specific resources or networks you engage with to stay informed.

Articulate your vision and how it aligns with Devereux's mission. Discuss how you'd work to improve program effectiveness, staff morale, and client satisfaction while fostering a positive cultural shift within the organization.