Banking Sector | Change Manager (Hybrid)

As a Change Manager at Devoteam, you will identify and implement initiatives to improve quality and efficiency in IT delivery. This includes driving change management strategies, managing a portfolio of continuous improvement initiatives, and providing data-driven insights and performance metrics to monitor progress. Your role will also involve preparing reports and engaging with stakeholders at various levels, ensuring alignment with business goals.

To qualify for the Change Manager position at Devoteam, you should possess a Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. Additionally, proven experience in similar roles within the IT sector, a strong background in continuous improvement initiatives management, and expertise in project management methodologies like Agile and Waterfall are essential.

Key skills for a Change Manager in the Banking Sector at Devoteam include excellent problem-solving abilities with a data-driven approach, strong analytical skills for performance metrics evaluation, and proficiency in stakeholder management. You should be an effective communicator, especially when engaging with diverse teams and C-level stakeholders. Proficiency in both French and English is also required.

At Devoteam, you can expect a culture built on human values where diversity enhances creativity and excellence. We promote equal opportunities and focus on fostering a collaborative environment. As a Change Manager, you will work alongside diverse teams of Cloud experts, Designers, Business consultants, and others who are equally passionate about driving technological change.

The Change Manager role is pivotal in helping Devoteam fulfill its mission of creating value through technology. By implementing continuous improvement initiatives and driving change management strategies, you will actively support our goal of transforming technology in a way that positively impacts our clients, partners, and employees.

To answer this question, think about specific examples from your previous roles where you successfully implemented change management strategies. Discuss the methods you used, how you engaged stakeholders, and the outcomes that resulted from your initiatives.

When responding, highlight your organizational skills and any tools or frameworks you use to prioritize tasks. Emphasize the importance of aligning project goals with business objectives and communication with stakeholders to ensure all needs are met.

Discuss specific methods you’ve employed, such as regular feedback sessions, training programs, or cross-functional workshops. Explain how these initiatives contributed to a culture of improvement and collaboration within your previous teams.

It's important to share a specific scenario where you encountered resistance and detail the steps you took to address concerns. Discuss how you communicated the benefits of change and engaged stakeholders to gain their support.

Talk about the key performance indicators (KPIs) you have used to evaluate the impact of initiatives. Explain how you gather data and utilize analytical tools to provide actionable insights for future improvements.

In your response, emphasize the importance of data-driven decision-making. Provide examples of how you have used data analysis in previous roles to guide your strategies and refine approaches for better outcomes.

Here, share an experience where you effectively simplified complex information. Discuss the methods you used, such as stories or visuals, and the success of your communication when engaging with non-technical stakeholders.

Explain the strategies you've implemented for ensuring sustainability of change, such as ongoing support, training, or integration into standard operating procedures. Highlight the importance of continuous feedback loops and adjustments.

Mention specific tools or software you’ve used in prior roles for managing change, such as project management platforms or analytical tools. Discuss how these tools helped streamline processes and improve communication.

Tailor your response to reflect your unique experiences, education, and skills that align with the responsibilities listed in the Change Manager role at Devoteam. Emphasize your passion for driving change and working in technology.