Systems Engineering (Intermediate)

As a Systems Engineering (Intermediate) at Diné Development Corporation, your main responsibilities include providing engineering and Tier 3 support for the Secure Cloud Computing Architecture (SCCA) Program Management Office within DISA. You will troubleshoot complex technical issues, manage service desk tickets, and collaborate with various IT teams to ensure efficient cloud service operations. Your role will also involve documenting procedures and solutions while identifying opportunities for process improvement.

To qualify for the Systems Engineering (Intermediate) position at Diné Development Corporation, candidates need to hold a Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience. An active Secret clearance is a must, alongside certifications like IAM Level III as per DoD 8140/8570 standards. Ideally, candidates should have at least 10 years of recent relevant experience, including 5 years specifically in systems or cloud engineering roles.

The Systems Engineering (Intermediate) at Diné Development Corporation directly supports cloud services delivery by managing the configurations for tool access, handling complex issue resolution, and cooperating with mission partners and cloud service providers. This role enhances the efficiency of cloud service operations and facilitates compliance with DoD cybersecurity requirements, thereby ensuring the reliability of the organization’s IT offerings.

Success in the Systems Engineering (Intermediate) role at Diné Development Corporation requires strong technical and communication skills. You should have proficiency in troubleshooting large-scale systems, knowledge of DoD IT environments, and the ability to work with diverse stakeholders. Familiarity with tools like the Atlassian suite and experience with ticketing systems will also greatly benefit your performance in this position.

The Systems Engineering (Intermediate) position at Diné Development Corporation plays a pivotal role in advancing the mission of the Navajo Nation by empowering our team to create effective IT solutions for various government sectors. By streamlining cloud services delivery, the engineer contributes not only to operational success but also to community empowerment and economic growth, shaping a sustainable future for the Navajo Nation.

In preparing your answer, focus on specifics from your past roles, emphasizing the technologies or methodologies you’ve worked with. Discuss any relevant certifications and highlight how your experience aligns with the responsibilities of the Systems Engineering (Intermediate) position at DDC.

Response should detail the nature of the technical issue, how you approached it, and the resolution steps you took. Make sure to reflect on both your technical skills and your collaborative efforts with other teams to find a solution.

Explain your criteria for prioritization, such as urgency, impact on operations, and compliance requirements. Mention any tools you have utilized for tracking and managing tickets, including your strategies for ensuring timely resolutions.

Discuss your methodology for creating documentation that is clear, concise, and accessible. Mention your experience with knowledge management systems and how your documentation practices help improve team efficiency.

Talk about your commitment to continuous learning through certifications, webinars, tech blogs, or industry conferences. Connect it to how these updates can directly enhance your contributions to the Systems Engineering role at DDC.

Provide specific examples of how you’ve navigated compliance challenges in prior roles, emphasizing your understanding of DoD cybersecurity requirements and how you addressed compliance issues.

List the project management and collaboration tools you are familiar with, explaining how you have effectively implemented them in your previous projects to promote teamwork and streamline processes.

Outline your method for managing conflicting priorities, emphasizing your negotiation skills and ways to ensure transparency among stakeholders. Highlight the importance of communication in maintaining collaborative relationships.

Describe a specific multi-cloud project where you contributed, detailing the challenges faced, solutions proposed, and the successes that followed. Highlight the impact your strategy had on efficiency and effectiveness.

Reflect on skills like advanced troubleshooting, knowledge of cybersecurity requirements, and ability to work with diverse teams. Emphasize how these skills contribute to both successful project outcomes and adherence to compliance standards.