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Sales Call Center Agent - No Experience Necessary

Company Summary

$15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $15.75/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Average salary estimate

$52580 / YEARLY (est.)
min
max
$32760K
$72400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Call Center Agent - No Experience Necessary, DISH

Are you ready to kickstart your career in a vibrant and supportive environment? Look no further! EchoStar is on the hunt for energetic individuals to join our team as a Sales Call Center Agent in beautiful El Paso County, TX. With a base pay of $15.75 and no cap on your commission, you could earn up to $68,000 in your first year—all while working 100% inbound. That's right, no cold calling! Dive into our transformative paid training program where no experience is necessary, and let us equip you with all the tools you need to excel in sales. At EchoStar, part of our mission is to enhance connectivity through stellar services like DISH TV and Boost Mobile. As a Sales Call Center Agent, you'll engage with both new and existing customers and recommend the best solutions based on their needs. Our environment encourages growth; promote within your first year based on your performance, and enjoy exclusive perks like complimentary DISH TV programming. We really value our team, which is why we offer comprehensive benefits from health insurance to tuition reimbursement. If you're someone with a competitive spirit and a growth mindset, we want you to come aboard this exciting journey with EchoStar where every call is an opportunity to shine!

Frequently Asked Questions (FAQs) for Sales Call Center Agent - No Experience Necessary Role at DISH
What are the responsibilities of a Sales Call Center Agent at EchoStar?

As a Sales Call Center Agent at EchoStar, your main responsibilities include successfully positioning and selling DISH and Boost Mobile products to new and existing customers, assessing their unique needs, and providing the best solutions. You will engage with customers in a consultative manner, maintain an in-depth knowledge of product offerings, and manage real-time data entry while providing excellent customer service.

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What qualifications do I need to become a Sales Call Center Agent with EchoStar?

To qualify for the Sales Call Center Agent position at EchoStar, candidates should have a high school diploma or GED. While no previous experience is required, a competitive spirit, effective communication skills, and a customer-focused mindset are essential. Flexibility to work various shifts is important, as is the ability to maintain high standards in reliability and integrity.

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What is the training process like for a Sales Call Center Agent at EchoStar?

The training process for a Sales Call Center Agent at EchoStar is extensive and supportive, designed to ease your transition into the role. You'll engage in a robust training program that includes computer-based modules, instructor-led sessions, hands-on activities, role-playing, and call shadowing. This immersive experience ensures you feel confident and prepared to excel in your new role.

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How does the commission structure work for the Sales Call Center Agent position at EchoStar?

At EchoStar, the commission structure for Sales Call Center Agents is uncapped, meaning your earning potential is limitless based on your sales performance. While your first-year on-target earnings are projected to be around $68,000, our top performers often surpass six figures annually. This rewarding system encourages you to excel and achieve great results.

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What are the benefits offered to Sales Call Center Agents at EchoStar?

Sales Call Center Agents at EchoStar enjoy a range of comprehensive benefits. These include paid training, a 401(k) plan with company matching, medical, dental, and vision insurance, as well as perks like tuition reimbursement. Additional exclusive benefits include complementary DISH TV programming and discounts on Sling TV and Boost Mobile plans, making this role not only rewarding in terms of growth but also community engagement.

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Common Interview Questions for Sales Call Center Agent - No Experience Necessary
Can you describe a time when you effectively handled a challenging customer?

When answering this question, think about a specific instance that demonstrates your customer service skills. Highlight how you listened to the customer's concerns, addressed the issue professionally, and sought a solution while maintaining a calm demeanor. It's key to show that you understand the importance of empathy and clear communication.

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What motivates you to work in sales?

Your answer should reflect your passion for customer engagement and meeting targets. You might want to mention your drive to compete, achieve personal goals, and how motivating earnings can spur you on to develop your skills and excel in the sales environment.

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How would you assess a customer’s needs during a call?

Explain your approach to asking open-ended questions and truly listening to customer responses. Emphasize the importance of connecting with the customer, clarifying their needs, and recommending the best solutions to build trust and encourage sales.

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Why do you want to work at EchoStar as a Sales Call Center Agent?

You can mention EchoStar's reputation in the telecommunications industry, their commitment to employee training, growth opportunities, and the supportive atmosphere. Articulate how these elements align with your career goals and personal values.

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How do you handle stress during a high-volume sales period?

Describe your techniques for managing stress, such as staying organized, prioritizing tasks, and seeking support from colleagues. Focus on maintaining a positive attitude, staying focused on customer needs, and using stress as a motivational tool to boost your performance.

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What qualities do you believe are essential for a successful Sales Call Center Agent?

Highlight crucial qualities like effective communication, adaptability, stamina, integrity, and resilience. Explain how these traits contribute to achieving sales goals and delivering top-notch customer service while forming lasting relationships.

Join Rise to see the full answer
How do you keep up with changes in products and services?

Discuss your strategies for staying informed, such as participating in training sessions, actively seeking feedback, and keeping abreast of industry news. Show that you are proactive in learning about the company's offerings to better serve customers.

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What techniques do you use to persuade customers?

Mention techniques like building rapport, understanding customer needs, and clearly presenting product benefits. Illustrate the importance of addressing concerns and tailoring your pitch to help customers see the value in your recommendations.

Join Rise to see the full answer
How would you describe your communication style?

Be sure to express your communication style as approachable and clear. Share how you adapt your communication depending on the customer to ensure they feel understood and valued during interactions.

Join Rise to see the full answer
What do you think sets you apart from other candidates for this Sales Call Center Agent position?

Identify what makes you unique—such as a specific skill, previous experience that may be transferrable, or a strong desire to learn and grow within the company. Stress your enthusiasm for the role and how your personal values align with EchoStar's mission.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 26, 2025

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