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Event Sales Manager - Irving, TX

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests and our communities.

We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future – starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we’ll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we’ve got you!) are more than just words, it’s how we do things every day.

Now Hiring / Immediately Hiring:
Sales Manager/Private Event Manager

In this role you will:

  • Grow sales through active prospecting of targeted businesses, organizations, associations, and event planning for groups of 15 or more in assigned restaurant.
  • Enter all prospects, contacts, accounts and booking information in the CRM (Tripleseat) and enter basic reservation information in Open Table for booked parties greater than 15.
  • Maintain weekly updates and details on current leads through Tripleseat, and convert those leads to bookings, accounts, and contacts.
  • Act as primary contact for all group clients, ensuring completion of event details and client satisfaction.
  • Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms to confirm bookings.  Update documents and Operations with changes.
  • Develop quarterly sales plans and solicit new customer relationships while maintaining existing relationships in their restaurant. 
  • Full cycle sales management, including following proper accounting procedures.
  • Understand and be able to speak to the business on a weekly basis and being able to forecast three months in advance.
  • Attend and take part in all company-related trainings, including weekly, quarterly, and annual meetings.
  • Strategize with the General Manager and restaurant to:
    • Source, plan, and execute local store marketing activities.
    • Create profitable bookings using the yield and all other tools provided to make aligned business decisions.
    • Drive overall traffic.
  • Attending networking events and other public events as a brand ambassador and fostering relationships with individuals and corporations to drive sales and increase revenue.
  • Maintains company values of integrity, professionalism, and next-level service by communicating with guests in a professional manner, being punctual for appointments, returning phone calls promptly, and all other business courtesies.
  • Effectively schedule and be present for all guest site tours and communicate with the restaurant management team.
  • Availability to host in-store Fogo marketing events.
  • Ability to work Live Chat 3-4 times a month.
  • Ability to be on-site at the home restaurant a minimum of 5 days a week and able to work the necessary hours to perform all duties and responsibilities in a timely manner.
  • Other duties and responsibilities as assigned by GM, AD, and DOS.
     

Competencies

  • Decisive Judgment - Make good decisions in a timely and confident manner.
  • Driving for Results - Challenge and push the organization and yourself to excel and achieve.
  • Guest Focus - Anticipate guest needs and design, promote, or support the delivery of products and services that exceed guest expectations.
  • Resilience - Effectively deal with work-related problems, pressure, and stress in a professional and positive manner.
  • Persuading to Buy - Effectively convince people by knowing how to position the product and understanding the audience. Change methods of persuasion to match specific potential buyers.
  • Negotiation - Identify the needs and motives of all parties involved and work towards mutually beneficial agreements.
  • Presentation Skills - Have the skills to communicate to an audience in a formal setting.
  • Business Acumen - Understand general business and financial concepts, understand the company’s business, and use both general and specific knowledge to be effective.

Education, Experience & Travel Required

  • High School Diploma or equivalent.
  • Bachelor’s degree preferred.
  • 2+ Years of Sales or relevant experience.
  • Experience in the Restaurant / Attraction industry preferred.
  • Up to 10% travel required.

Computer Skills

  • Administrative Skills – must be able to keep up with paperwork, accounting procedures, multi-tasking, and high level of organization.
  • Proficient in Microsoft Office and various office applications.
  • Experience in Tripleseat and Open Table preferred.

Medical, Dental, and Vision insurance are available for full-time, hourly Team Members on the first of the month following 60 days of employment. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Fogo de Chão is an Equal Opportunity & E Verify Employer

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Event Sales Manager - Irving, TX, Fogo

Join the vibrant team at Fogo de Chão as an Event Sales Manager in Irving, TX, and help us create unforgettable experiences for our guests! At Fogo de Chão, we believe that every meal is an occasion worth celebrating, and it's your job to make those celebrations extraordinary. You'll be growing sales through active outreach to targeted businesses and organizations, ensuring every group event, big or small, is perfectly executed. Your day-to-day will include managing client relationships, overseeing the booking process, and utilizing our CRM tools (like Tripleseat and Open Table) to ensure smooth events. Not only will you convert leads into bookings, but you'll also strategize with our General Manager to create exceptional local marketing initiatives. You’ll dive deep into understanding client needs, keeping in touch throughout the entire process, and being present at all major events. We appreciate teamwork, integrity, and above all, a drive for service excellence, and we're excited to find a candidate who embodies these values. If you thrive in a fast-paced environment and enjoy networking to build lasting relationships, this is the perfect opportunity for you! At Fogo de Chão, you’ll not only grow in your career, but you’ll also be a part of a company that values personal growth and wonderful team spirit. Join us to ignite joy in dining and hospitality. Your seat at the table awaits!

Frequently Asked Questions (FAQs) for Event Sales Manager - Irving, TX Role at Fogo
What are the primary responsibilities of the Event Sales Manager at Fogo de Chão?

As the Event Sales Manager at Fogo de Chão, your primary responsibilities include actively prospecting business opportunities for group events, managing client relations, executing the booking process, and strategizing marketing initiatives. You'll also maintain weekly updates on lead progress and ensure complete client satisfaction throughout the event planning process.

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What qualifications are needed for the Event Sales Manager position at Fogo de Chão?

To qualify for the Event Sales Manager position at Fogo de Chão, candidates should possess at least a high school diploma, with a bachelor's degree preferred. Additionally, having 2+ years of relevant sales experience and familiarity with the restaurant or attraction industry will give you a competitive edge.

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How does Fogo de Chão support the growth of Event Sales Managers?

Fogo de Chão is committed to the professional growth of its Event Sales Managers. You will have access to ongoing training, attendance at company-wide meetings, and development opportunities that align with your career aspirations. The company fosters an environment where you can thrive and excel in your role.

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What tools do Event Sales Managers use at Fogo de Chão for booking and management?

At Fogo de Chão, Event Sales Managers utilize various tools, including Tripleseat for customer relationship management and Open Table for managing bookings. Proficiency in these applications, along with Microsoft Office, is highly beneficial for maintaining organization and efficiency.

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Is travel required for the Event Sales Manager role at Fogo de Chão?

Yes, the Event Sales Manager role at Fogo de Chão may require up to 10% travel. This could be for attending networking events or enhancing client relationships, so being adaptable and ready to engage with your community is key to success in this position.

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Common Interview Questions for Event Sales Manager - Irving, TX
Can you describe your experience with sales management in a restaurant setting?

When answering this question, highlight your past experiences in sales, particularly in the restaurant or hospitality sector. Discuss specific strategies you've used to successfully convert leads into bookings and how your approach enhanced client satisfaction.

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How do you prioritize and manage multiple bookings simultaneously?

This question seeks to assess your organizational skills. Discuss your method for managing timelines and using CRM tools to ensure that no detail is overlooked. Providing specific examples of how you've successfully juggled multiple events can underscore your effectiveness.

Join Rise to see the full answer
What strategies do you employ to build relationships with clients?

Emphasize the importance of communication, active listening, and personalized follow-ups in your response. Discuss specific instances where your relationship-building efforts led to successful events or repeat clients.

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Describe a challenging event you managed and how you handled it.

Here, provide a specific scenario where you faced difficulties. Highlight your problem-solving skills and how you maintained client satisfaction, while ensuring the event ran smoothly regardless of the challenges.

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How do you approach sales forecasting for group bookings?

In answering, explain the methods you use to analyze market trends and past sales data to accurately forecast future bookings. This demonstrates your business acumen and understanding of revenue strategies in event management.

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What role does teamwork play in the context of event sales management?

Discuss how collaboration with other departments and team members is crucial to the success of events. Provide examples of how working together has led to positive outcomes in your past roles.

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How do you stay informed about market trends and industry best practices?

Express your commitment to continuous learning. Mention specific resources, networks, or industry events you engage with to stay updated, which shows your dedication to professional growth in your field.

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What methods do you use to promote events and generate sales?

Outline the marketing strategies you have implemented in previous positions—whether it involved social media, email campaigns, or community outreach. Include how these efforts successfully drove traffic and increased bookings.

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How would you handle a dissatisfied client?

Provide a structured approach: listen to their concerns, empathize with their situation, and offer a solution. This showcases your guest-focused mindset and problem-solving capabilities, which are essential characteristics for the Event Sales Manager role.

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What qualities do you believe are essential for success in the Event Sales Manager role?

Convey that qualities such as strong communication skills, adaptability, resilience, and a customer-centric approach are crucial. Relate these qualities back to your own experiences to illustrate how you've embodied them in your career.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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