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Sales Representative - Customer Facing

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57467 / YEARLY (est.)
min
max
$42560K
$72374K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Representative - Customer Facing, DISH

Are you ready to kickstart your career as a Sales Representative? At DISH, we're looking for enthusiastic individuals in Roseland, NJ, to join our Customer Facing team! For over 40 years, we've been redefining connectivity with our innovative range of services, including DISH TV, Sling TV, and Boost Mobile. This is not your typical sales role; you'll be working with inbound customers only—no cold calling! Our rewarding training program will fully prepare you, regardless of prior experience, allowing you to effectively engage with customers and meet their needs. You’ll leverage a consultative approach to sell our exceptional products while building strong relationships. Expect a base pay of $20.50 an hour and the potential for uncapped commissions, with top performers earning six figures annually! Our comprehensive benefits package includes tuition reimbursement, health insurance, and 401(k) with company match. Plus, enjoy exclusive perks like complimentary DISH TV programming! If you’re seeking a friendly, dynamic environment where you can grow personally and professionally with a company that's revolutionizing the future of connectivity, we’d love to meet you. Join us at DISH and let’s achieve success together!

Frequently Asked Questions (FAQs) for Sales Representative - Customer Facing Role at DISH
What does a Sales Representative do at DISH in Roseland, NJ?

As a Sales Representative at DISH in Roseland, NJ, you'll engage with both new and existing customers, presenting our cutting-edge products and services like DISH TV and Boost Mobile. Your primary role involves assessing customer needs and recommending solutions that best fit them, all while providing exceptional customer service.

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What are the training requirements for a Sales Representative position at DISH?

DISH provides a comprehensive training program for Sales Representatives that includes computer-based modules, hands-on activities, and mentorship. We believe that anyone with a competitive spirit and a willingness to learn can succeed, making previous experience unnecessary for this role.

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What salary can I expect as a Sales Representative at DISH?

The base pay for a Sales Representative at DISH starts at $20.50 an hour, with the possibility of earning uncapped commissions. First-year on-target earnings are around $68,000, and top performers have the potential to make six figures annually, thanks to our lucrative commission structure.

Join Rise to see the full answer
What skills are needed to be successful as a Sales Representative at DISH?

To thrive as a Sales Representative at DISH, you'll need strong communication skills, a customer-focused mindset, and the ability to quickly build rapport over the phone. Additionally, having a competitive spirit and a willingness to learn will help you exceed sales targets and develop your career.

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What benefits does DISH offer to Sales Representatives in New Jersey?

DISH offers a range of benefits for Sales Representatives, including medical, dental, and vision insurance, 401(k) with company match, and tuition reimbursement. You’ll also enjoy exclusive perks such as complimentary DISH TV programming and discounts on Boost Mobile services, making this a great opportunity for those looking for a rewarding career.

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Common Interview Questions for Sales Representative - Customer Facing
Can you describe a time when you turned a negative customer experience into a positive one?

To answer this question effectively, recount a specific instance where you faced a challenging customer interaction. Explain the situation, your actions to resolve the issue, and the outcome. Highlight your problem-solving skills and commitment to customer satisfaction, which align with DISH's values.

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What strategies do you use to ensure you meet sales targets?

Discuss your goal-setting process and how you break down larger targets into manageable tasks. Mention your methods for monitoring progress and adapting strategies as needed, emphasizing your competitive drive, which is essential for success at DISH.

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How do you handle objections from customers?

Explain your technique for actively listening to customer concerns and addressing them with clear, persuasive responses. It's important to demonstrate a consultative approach, which is crucial for the Sales Representative role at DISH.

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Why do you want to work as a Sales Representative at DISH?

Reflect on DISH's innovative approach to connectivity and commitment to customer satisfaction. Emphasize your excitement to be part of a team that promotes products you believe in, contributing to the future of technology in a role that offers growth and opportunities.

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What do you know about DISH and its products?

Prior to the interview, research DISH's services, including DISH TV, Sling TV, and Boost Mobile. Share specific details about their offerings and recent innovations, demonstrating your commitment to understanding the company and how you can contribute.

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How do you prioritize your tasks when managing multiple responsibilities?

Discuss your organizational skills and how you utilize tools or methods like to-do lists or scheduling to ensure that customer inquiries and system navigation are handled effectively, showcasing your time management skills.

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Give an example of how you've worked as part of a team to achieve a goal.

Provide a specific example of a collaborative project or sales campaign where you worked with others to reach a target. Highlight your role, contributions, and the positive outcomes that resulted from effective teamwork.

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What makes you a good communicator?

Discuss your ability to build rapport quickly and clearly articulate your points. Mention past experiences where your communication skills directly contributed to customer understanding and satisfaction, which is essential for a Sales Representative.

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Describe a time when you had to learn a new product or service quickly.

Give a specific example where you successfully adapted to learn about a product or service. Emphasize your proactive approach to acquiring knowledge and how it contributed to your ability to provide excellent customer service.

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How do you ensure customer needs are met during a sales call?

Highlight your consultative selling approach, which involves assessing customer needs through active listening and asking the right questions. This practice aligns with DISH’s focus on providing tailored solutions to customers.

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DATE POSTED
April 1, 2025

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